A hidden gem in Soap Lake. The owner and staff can't do enough for you…read more The rooms are clean and neat. Easy access to the lake. Would highly recommend if you are planning a trip to Soap Lake!

I am so impressed with this place. It's an ideal location right across from the lake and the rates…read moreare super reasonable. We got a room with two beds separated by a partial wall to create the feeling of two separate bedrooms. There was also a decent sized mini fridge, microwave and table and chairs. One of the "bedrooms" had a TV and next to each bed were a couple of nightstands. The bathroom was small but not cramped, and the shower water pressure felt incredible. We stayed on the second floor with a view of the water from the room. This room must've been remodeled because everything looked modern. I would definitely stay here again! It worked out really well for two adults and two small kids. Also on the property are picnic tables overlooking the water for you to enjoy a snack or a meal. Booking and checking in were seamless too. Free parking and WiFi, and walking distance to restaurants and a grocery store.

This place is an absolute hidden gem! We stayed in the Mexico themed cabin for 2 nights. We got…read morethere on a Sunday and it was pretty dead. The staff was absolutely incredible. They made sure all our questions were answered and we even stopped 3 of them coming back from their breaks with some inquiries and they were happy to help and came back to our room within minutes. The room itself was gorgeous. The details in the Mexico themed room were so intricate, even down to the resin decor in the counters, the chainsaw carvings and even the ceramic chili peppers on the walls. The 2 person jetted tubs and the duel headed shower were even better. The fact that they have the option to have the mineral or fresh water for the jetter tub was also pretty cool This resort is very clean, the staff is helpful and the lakeside property they have is absolutely beautiful. The exercise/gym room was also pretty stocked. Its small but the machines were new and taken care of. The 2 wooden saunas are also amazing. They have MULTIPLE hot tubs on site, which was also pretty cool. They had a fire pit (we couldn't use it due to the crazy fires) with a lot of seating that overlooks the lake. I honestly couldn't really find a negative thing to say about this place other than I wish they would put lotions in their rooms. The salt from the lake really dries your skin out....but that is kind of expected with all the salt content. TLDR; amazing, friendly and helpful staff, gorgeous views and great amenities. We will be back! Do yourself a favor and just book this place!

I paid extra for a room that would have the mineral water in it, and when we went to use it, the…read moreknob on the bathtub faucet pulled right out of the wall, and also the hairdryer was in operative. I told the checkout attendant about it and she seemed to have no clue about giving me at least a partial compensation. Would recommend to never go back to this establishment.

Our group booked four rooms last Friday night and I think everyone was comfortable. I would be…read morehappy to stay there again. Our bed was comfortable, there were plenty of towels, everything was real clean, etc. Aaron at the front desk was real helpful when we needed him to get our TV working. The only reason I didn't give five stars is because my wife and I both use CPAP machines and there weren't enough electrical outlets near the bed so we had to borrow an extension cord from Aaron. The breakfast was well done; they had scrambled eggs, potatoes, bacon and sausage in addition to waffles, cereal and rolls. They had coffee, tea and different kinds of juice as well as fresh fruit (bananas and oranges). Definitely a good place to stay.

Follow up: This hotel had a legal responsibility to keep us safe and as soon as someone entered…read moreour room under their watch it was a breach of contract!! That breach of safety makes for a valid request of a refund. They would not show me the camera footage and there was a camera right outside my door and then lied to corporate and said nobody entered the room. Because they gave us a new room that night ( the least they could do at midnight) we don't get our refund. Again, they did not keep us safe and we deserve our refund. Stay away from this hotel.

I love everything about this place. The staff is incredible, the camp grounds are clean, nicely…read moreshaded and spaced out. There is running water and a picnic table for each site and the restrooms and showers are very clean and well kept. The store stays open pretty late which was so helpful and the boat rentals are pretty cheap! We just love this place and will be back again very soon.

Just got back from a week at Sun Lakes Park Resort. So nice! Spacious sites for our camping…read moretrailer, perfectly groomed lawns, clean bathrooms and so much to do. Our friends stayed in a cabin so we were able to check that out too. While it wasn't the Ritz it was clean, spacious and comfortable. The resort is close to activities, food and sites. We were a little early in the season for some of the Resort's concessions but we still had access to the store and gift-shop. The day before left the grill opened and we had excellent burgers for lunch. What a great week!

I love coming here, it's one of my favorite campsites. It may not have mini golf, video games and…read morewater balloon wars...but I'm not looking for that either. If you are looking for a quite place to put your toes in the water, sit in a beach chair, and have an adult beverage while enjoying the sun, this place is perfect! Cell phone signal and WiFi are so-so...but honestly when I'm camping I kinda what to be off the grid and left alone for a few days. The place is very clean, the staff is SUPER helpful and nice. Camp sites are great! Only small minus is the wind some nights (not all nights!!!) in the canyon, but that's part of the experience and will be the same anywhere in the valley. I would HIGHLY recommend you coming here to rest, relax, and work on your tan!

Terribly ran down s*** hole. My Rv spot power didn't work. I paid nearly $200 a night for a lake…read moreside spot that only had running water. Obtaining the gate key code was a nightmare, they're understaffed. My family rented a cabin for almost $400 a night. The lights were flickering, washing machine didn't work, most outlets didn't work, none of the furniture was comfy and they barely cleaned the cabin. Lipstick on a pig. The new owners are going to run this place in the ground and if code enforcement was called on them they would be shut down so fast, this is coming from a General Contractor who understands that they have serious electrical issues. But don't worry, there are no smoke detectors.

Clean, kind, and so very cute. Like a throwback from a different time. I was there for work and…read moremade last minute rooms reservations. They asked that I switch rooms mid-way, but accommodated my last minute needs. The cost of laundry is even so fair, I was shocked! Unless you need shiney modern things, this place is perfectly suitable.

Great location. Clean rooms. Friendly staff. I would definitely stay here again. Guest should…read moreknow all room require you to use some stairs.

First of all after we made and paid in full for our reservation you sent us a email offering a 20%…read morediscount but because we had already made and paid ours we didn't qualify for it. It would have been nice if we had been offered while we were on the phone with you originally! Secondly the cafe was not open during the week and that is not in your advertising either! There grass in row G is completely dead and full of stickers....not good for RV carpet!!!! I feel like something should be done about all the bird poop down by the water also! One good thing while we were there was the weather was descent.

Be Wary During my and my girlfriend's camping trip in mid…read moreSeptember Friday-Saturday, we got HARRASSED!! While driving to our tent site there were a couple of things that I noticed: A camper across from us was staring us down, and we were the only non-white people there. (only two of us). We got there around 5pm. While checking out our tent site, there was a "Lawn Watering Schedule" posted on a tree. It was scheduled for Monday-Friday at 1am, 2:30am, and 4am for our site. In the middle of the night, I heard the sprinkler and thought it was weird that it was on because it was Saturday . I eventually went back to sleep since we only had our camping chairs by the picnic table side. I was then awakened once more because the sprinkler started spraying on the tent area side. The water did get inside but luckily we were able to move it in time before it got drenched. I looked around and noticed the sprinkler was only on for our site and two nearby us. We ended up sleeping in the car for the rest of the night, since there wasn't anyone that we could address this to at that time- around 3am.(which ruined the camping experience) The following morning, my girlfriend spoke to the office manager Cindy, to inform of what happened. She was not helpful and didn't seem apologetic at all. She mentioned that it shouldn't have been on and the only way was if someone had turned it on. Also said that it's not scheduled for the weekend. Which begs the question, why was it only on our site/area and why was it pointing to the camping ground...

I've stayed at this hotel every Tuesday night for the past four months due to my work schedule, and…read moreI've had a great experience every single time. The main reason I kept coming back is because of Jordan, the gentleman at the front desk. His customer service is exceptional--always friendly, accommodating, and willing to go above and beyond to make sure my stay was comfortable. Although I'm switching jobs and won't be staying here anymore, I wanted to give a shout-out to Jordan and the team. If you're looking for a place with staff that truly cares about their guests, this is it!

Outstanding new hotel that has changed brands to a Holiday Inn Express & Suites. Conveniently…read morelocated off I-90 and within 10 minute drive to the Gorge outdoor ampitheater and concert event center. Modern hotel with all the new amenities and hot breakfast bar you can expect from a IHG brand Holiday Inn Express. Owner and staff are friendly and will make you feel welcome during your stay.

Enjoyed our stay at banks lake lodge! The new owners are doing an awesome job revamping the place!…read moreRemote checkin was great, the amenities , and hospitality. The store is across the street which is so convenient, the town is small and friendly, the nearby coffee shop is awesome, and we enjoyed glamping here while other family members stayed across at the rv park. We will come back again. Thank you! Keep up the good work :)

Stayed here over the weekend with my whole family and place was great . Rooms were spacious. New…read moreOwner is slowly renovating the place so the rooms doesn't feel like your stuck in the 90's lol. Has a large outdoor chill area with outdoor kitchen, chairs, table and covered patio. And grass area for kids to run around .