Incredibly friendly and helpful sales staff. We ended up purchasing one piece of luggage from them…read moreand one from another great store down the street. I highly recommend this professional product sold by equally professional and courteous sales associates. The sales associate knew that I had wanted a special item that was given away as a promotional and knowing this she sought out a lovely complimentary gift to match my purchase. This really made my day.

Uitstekende service en klantvriendelijkheid! Ik ben…read moreuitermate tevreden over mijn ervaring met Edisac. Na bijna een jaar was er een probleem met de tas die ik er gekocht had. Na het doorsturen van enkele foto's werd mijn tas zonder enige discussie en volledig probleemloos omgeruild. De klantendienst is ongelooflijk vriendelijk, reageert snel en handelt alles bijzonder correct af. Het is zeldzaam om nog zulke klantgerichte service te krijgen! Een dikke pluim voor het hele team van Edisac - ik ben een zeer tevreden klant en kom hier zeker nog terug. Absolute aanrader!

Love the bags here. They have all sorts of bags for any occasion. For some reason I forgot to…read moremention this store in my list of favorites for Belgium. I bought a useful and practical handbag out of here the last time that I was in Antwerp. For the longest I was looking for a functional bag that was stylish to go shopping, something that looked more flattering when I am strolling in the shopping district, compared to my unattractive WholeFood bag. I bought a lovely navy-blue Longchamp bag that allows me to have plenty room to store my items and it's flexible to carry when I am cycling in Amsterdam.

We arrived in Brussels airport yesterday and Swissport decided to strike. It took over 5 hours to…read moreget our luggage and some people had been waiting longer. What a bunch of whiners. They would all be fired and replaced if they worked in America. The complaints they striked over were not against the airport but of their own colleagues not showing up for work. So thousands of innocent people had to bear these slackers burden. What a weak way to try and fix and internal problem! Brussels airport should fire the entire company and replace them .

My two friends and I walked into this store in hopes to get a simple black bag for lugging around…read moretown. Though to our surprise, a store called "TAS" (meaning bag, which by the way carried only bags and wallets) had few options for what we needed. Eventually, we found a tote that would do the job. However, shortly after we left the store with the new bag, my friend immediately noticed that the black suede was wiping off onto her new white top. After this, she was greatly disappointed in the quality of her overpriced bag. After thinking about the 42 euros she had just wasted she decided to return it. An hour later my two friends, mom and I all went back to the store in hopes to get a simple refund, however, to our annoyance the simple task was turned into a violation of human rights in the mind of the worker of the store. She went on and on about how she "did not force us to buy the bag," and "that by law she was not obligated to give us a refund," however, she seemed to neglect the fact that she was completely in control of her option to return our 42 euros. After a fifteen minute disagreement on how to best handle the situation, we left the store shocked and disappointed with credit to a company to which never wish to contribute to.