This is a fantastic hotel, especially if you book a mountain view room with balcony on the top…read morefloor - a bit more cost but totally worth it. Our room has the bed facing the huge picture window - and with the huge balcony (big enough to have a party on) having clear barriers the view's unobstructed and simply stunning, you'd never get tired of looking at it. Bed is firm, good shower (also has a view as it's glass encased and at one end of room - only the toilet has a door).
The hotel is quite new - opened in 2017, stylish and modern, with bar and restaurant and shady courtyard. Breakfast is an optional add on, not cheap at $20 (maybe less if included at booking) but is a very good one with a huge variety of everything, a sumptuous continental with a hot egg/sausage dishes. This is also the only hotel on this trip where we used the spa repeatedly - the steam room and 2 saunas were fabulous, spacious and not crowded (No attendants). Location is excellent as well, on a pedestrian street packed with shops, restaurants, grocery stores, right on the edge of old town. It's one km distance from the train station so a bit of walk or can take the tram from there (#5 for 2 stops to Rathausgalerien - an indoor shopping plaza next to the hotel).
They don't provide coffee or tea (I was told there is a vending machine somewhere in the building for that), but there is an electric kettle in the room. They provide the free Innsbruck transportation card for the trams etc for 2+ night stays (you might have to remember to ask).