Post Office staff on the self-service section don't seem to have the helpful and friendly type of…read moreservice that you got when it was in Castle Mall.

This is not the biggest WH Smith in Norwich but it is a very good shop, it has two levels with…read moretills on each level. I dont know if I have just been lucky but everytime I have gone in there I have not had to queue. I have noticed though people queuing downstairs so just go to the till upstairs which always seems to be free. They sell a variety of products ranging from books, stationary, dvds, cds, etc. They are very expensive and I only ever go in there if they have a sale on, as you can buy what they are selling cheaper elsewhere.