This is not the biggest WH Smith in Norwich but it is a very good shop, it has two levels with tills on each level. I dont know if I have just been lucky but everytime I have gone in there I have not had to queue. I have noticed though people queuing downstairs so just go to the till upstairs which always seems to be free. They sell a variety of products ranging from books, stationary, dvds, cds, etc. They are very expensive and I only ever go in there if they have a sale on, as you can buy what they are selling cheaper elsewhere. read more