Scammed me of over $700!!!!! Don't go through this company! Their website seemed legit, their…read moreconfirmation email for order seemed legit, correspondence seemed legit, until another "delivery company" got involved saying I had to pay another $200 shipping insurance otherwise my order was going to stay in their holding area until I did pay. Email after email back and forth and extremely unprofessional I'll also add. I contacted Super Vape Australia by return email to the confirmation of order email I received so at this point I'm still thinking it's legit, they confirmed that I needed to pay the shipping insurance and that I had been sent multiple emails requesting me to do so, this was not true, I'd received nothing but as the request came from him, I finally paid the "shipping insurance" and no correspondence since. Extremely pissed off to say the least. I asked if I could pick my order up as they are only in Brisbane otherwise I wanted a refund immediately. Kept receiving aggressive emails from the "delivery company " and the company name they used is "trusted choice co, again I looked into it and company seemed legit. They too kept asking for the $200 shipping insurance fee and once I told them I paid it to Super Vapes the reply email I got was very pushy and clearly pissed of that I didn't pay it to then, I said Super Vapes are your clients who organised the shipping and to contact them about the funds as they now have them. No further correspondence. The following names were referenced in the back and forth correspondence:
Max Gallagher - initial payment sent to him.
Bryce Morgan brycecunningham5@gmail.com - asked to paid shipping insurance to that pay ID which for blocked because the name on the account was different.
Craig Torrens craigtorrens750@gmail.com
A/C 320263171
BSB 923100
Reaganaconnor@icloud.com
BSB 062761
A/C 10152600
I'll also mention that I did LIVE chat with their support through their website and all seemed legit too but clearly wasn't.
