This branch of TSB is on Parliament Street on York. Considering it is the only TSB branch in over 15 miles, with the nearest other branch being 16.8 miles away in Malton, North Yorkshire (around an hour away on public transport), a location of TSB is definitely needed here.
The bank inside is satisfactory, it is quite spacious and modern with a decent amount of banking machines where you can pay in and withdraw money and of course, there is free wifi.
It is one of the more modern TSB branches I have visited too, being a customer of TSB for many years now I've often found their stores to be more old fashioned and not as nice as other banks but this location is up there with TSB stores at Manchester - Market Street and Newcastle with some of the more modern branches I have visited, beating other TSB branches such as Middleton and Manchester - Cross Street by a significant factor.
The staff didn't seem too friendly or eager to help, sadly I find this to be common practice with TSB, more than any other UK bank.
On the average side of a bank in general, however, with some plus points as it was quite modern and spacious inside, and of course with no other TSB banks around this location is vital and important to stay open
Overall, an average bank with some good and not so good points so a three-star rating is deserved here. read more