This bank is not that great. Its not awful, but it certainly is lacking in certain areas. These…read moreareas include: customer service, clerical errors and speed and accuracy of transactions conducted. You may think I am being harsh, but I have over heard other customers complaining too. My worst experience was being told that the bank's mistake was my own, then being treated dismissively by members of staff until I demanded to speak to whoever was in charge who proceeded to be borderline abusive to me. You will be happy to know I then said the magic words: customer service and everything was rectified (by, to be honest, the nice girl in the customer service call centre!). Anyway I wouldn't recommed this branch to anyone, but I have nothing against the bank as a whole, because whenever the branch is not involved the account has run like clockwork! And to be fair, some of the other girls who work here are very pleasant. So: don't boycott Clydesdale, boycott this branch!

This branch of Nationwide is one of the only ones in the southside of the city, so is very useful…read moreif you live in the area and are a customer. However, it's location within the Shawlands Arcade shopping centre means that to access it, you have to walk up the ramp to the arcade and then back across to the bank. This makes it inconvenient if you have just parked outside to withdraw some cash. If you are shopping at the Arcade or have some business at the building society, it's extremely useful.

This bank on Dumbarton Road used to be an Abbey National - but since being bought out by the…read moreSpanish banking giant, they've now changed their name to Santander. I wandered into this (very warm it has to be said) bank one late afternoon, with a vague idea of picking up some information about bank accounts. I'd gone into the nameless bank a few doors up just before this - wanting to talk to someone about opening an account - and has left sorely disappointed with the service I received. This was not the case in this Santander branch, though. Within about three minutes of walking in the door I was sat down in a booth with a knowledgeable lady offering me chocolates. She answered all my questions and filled in an application form for me all in about twenty minutes. Perfect.

Went in to the Byres road branch - one nearest to the Hill head subway - got an excellent service…read moreand came out feeling that other banks need to learn from this branch alone! - esp HSBC

Now you wouldnt think to review an establishment like this, but i've found it a very welcoming…read moreplace, and when i think about it i get a soft and fluffy feeling inside. WOT??? well you see. apart from the obvious reasons, (Loans) i like it because i feel good knowing i'm gonna start saving for the first time in my life, i also get to see an old friend who went to college with me (.WAY BACK IN 0/5) and to top it all off, there is a bookcase that just seems to stock all my favourite authors for the mighty cost of the change in your pocket. How many financial institutions cater to so many of your needs without feeling they have to bleed you dry for it. I love you CU.

The workers in the Dalmuir Credit Union are a pleasure to deal with. They are very knowledgeable,…read moreapproachable and helpful. They are situated in a modern purpose built building at the back of the Co-op building in Clydebank. It's a nice welcoming building, and there's plenty of small rooms to ensure your privacy. I think the Dalmuir Credit Union offers a fantastic service to Clydebank.

The worst ever bank in Glasgow, majority of the staff- especially a lady who currently helps with…read morethe pay-in machines and I think is either of PakistanI or Arabic background - are quite rude and unprofessional.

When the recession just started all I wanted was all my hard earned money out the bank of Scotland…read moreand transferred anywhere with the exception of Iceland. I went to the HSBC and spoke to an adviser and was so impressed by the patter they gave. I was advised to move to what was called HSBC Premiere this is a different section of the bank where you are given a personal manager to to take care of your funds and financial needs. The issues that l had with the HSBC was that every time that l went to use the card it got rejected, not through lack of funds but due to the bank thinking that purchases l was making was out of character, l would understand if l was trying to transfer money to Nigeria or gambling I would consider that out of character but all I was doing was a food shop. Their customer services number is a premium rate number and expensive to call with nearly all the customer service agents speaking hardly any English and so l kept asking them to repeat what they where trying to say, in the end l had to walk into the branch to sort it out. In the end the customer service & card issues made me move back to the Bank of Scotland. Question: would you recommend the HSBC Answer: A big No

Spoke to Benjamin in the branch re my account. He was excellent and went out his way to help me…read more His extensive expertise sorted out any questions I had immediately. First class service and the reason I have had my account with them for decades. First class!!

This branch of the Royal Bank of Scotland is located on Sauchiehall Street, on the corner of West…read moreNile Street and next door to Schuh. It's a fairly small branch, and its cash machines are generally mobbed, especially during busy shopping times like Saturday afternoons and Thursday evenings. I think that people tend to forget that there's a Lloyds around the corner and a Bank of Scotland one block along the road. I went in ehre to open up my graduate account, since their overdraft terms are a lot more reasonable than those at my previous student bank, HSBC. It didn't take long to set up and the teller was very helpful. The bank itself as a means for withdrawing money, depositing cheques, and other routine things seems to be pretty good in general. The queues can be pretty long but since it's small there are only so many people you can cram in at once. Pretty much all you could ever want or need from a city centre bank branch.

They just keep being nice to me... stop is guys, stop it…read more Kicking about in the city with a mind full of banking type tasks to do, you'll find me in a state of brain fog, avoiding buses, bumping into folks and generally muttering things like: 'Where does it go? How much? Do I have a pen?' These dudes almost make it simple: Make an appointment with these dudes, turn up, get taken on time and with a smile... can you ask for more? If you bank with these guys, they just make it simple. Easy.

In the small area where l grew up there was only two banks that you could go to The bank of…read morescotland or the royal bank, and most family's would stay loyal to a particular bank and to switch or move to another was not common. I banked with the bank of Scotland for over 30+ years ever since l was a kid, it was a sad day to move to a rival. The co-operative bank may not offer more interest than most places, but they sure make up with the personal touch, with most staff not even looking like bankers, with many of the staff remembering clients by first name, here l feel I'm not just a number. Definitely a bank worthy of 5 stars.

I would give this branch ten out of ten for service and appearance and location. As a local branch…read moreit has all the boxes ticked: friendly staff, good location easy to access from the 'provinces', and near other shops and services you might be likely to want on the same trip (other banks, boots, morrissons). The service in here is great and there is never much of a queue, and if there is, the other people are generally smiley old people who are happy to have a chat rather than complain. It also has one of those wheelchair press button automatic doors, which is also useful for people with prams. I would definitely recommend this nice little bank.

:) helped me out lots thanks!read more

Agree... this is a great help for the NHS staff!! Give us somewhere safe to turn instead of using…read morethe banks.... and everyone is really nice and helpfull.