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    San Diego, CA

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    TSA PreCheck - Terminal 2

    3.3 (57 reviews)
    Closed • 8:00 am - 4:30 pm

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    TSA TERMINAL 2 Line Regular passengers
    Taura G.

    Horrible experience with a newer and younger agent this morning. On the busiest travel day of the year, at 5am, we arrived early, tagged and checked our bags, and turned them into the bag drop at the American Airlines counter. The AA Agent checked our IDs, boarding passes, and verified TSA Pre-Check Status on our boarding passes. Now it is time for my new adult daughter to go through TSA Pre-Check. The young agent had the NERVE and POWER HUNGRY urge to gesture to her and proceed to tell her that she needed her last name changed on her boarding pass. My daughter, like all of us, has a hyphenated last name. So I guess he is in charge of TSA Pre-Check Status, Identities, and AA Advantage accounts now....because this young agent FLEXED on us tough like we didn't PAY for TSA Pre-Check Service and security clearance checks to verify that we were "Known" and Safe Travelers..Including all the legal documents that are required to be submitted and approved, verification fingerprints taken, and real-time application process photos taken JUST TO GET CLEARED. My daughter presented her CA REAL ID (which also includes a SERIOUS VERIFICATION PROCESS with LEGAL documents just to attain from CA, and all 50 USA states) and a supplemental college ID with her same verified lived and legal name on both. This TSA Agent did not care. She came back through the line defeated and we went to the AA Specialty Assistance Counter. At the Specialty Assistance counter for American Airlines, we met Christina, who was a very kind agent. She did not understand why the agent needed us to change my daughters last name, and she also said that if we change it in the system, it could affect her trip all the way across the country. By this time, boarding for our flight was 40 mins away, so Christina started to call several people who were her supervisors to get help on how to change the last name of my daughters boarding pass and AA reservation. The problem is that she had to resecure the seat that we paid for as well as re-verify the checked bags that we paid for at the same time. She made the change to my daughters last name, and we proceeded to go to the other TSA agent, who we know because we see her all the time when we check in for the flight. She saw us and let us go through, and everything was fine. She even was confused about my daughter's last name on the AA boarding pass suddenly not being hyphenated...to match her IDs. My daughter grabbed a bite to eat on the plane at a convenience deli in the terminal, since our plans to get breakfast were taken away with the hassle at TSA Pre-Check. Now the problem was, when my daughter got to the airplane gate, the gate agent for American Airlines was now confused since her boarding pass no longer matched the airline manifest for passengers names. Once he was able to see her ID AGAIN, and verify her name AGAIN, which you should not have to do with the gate, he allowed her to board. That was when we found out that her seat was not saved with the REQUIRED BY ONE JERK TSA PRE-CHECK Agent, change in her boarding pass and AA reservation name. She was able to get the seat, that I PAID UPGRADE FEES FOR, once the gate agent and flight attendants verified. And after all that she got to her destination across the country, and her bags were not there, because the change in the reservation and boarding pass of her last name did not match the manifest as well as her luggage tags, so they did not follow her from when we first checked in it at 5am...this day was a nightmare. And, now it is 2 AM on the East Coast and my daughter still does not have her luggage. TSA pre-check is a paid clearance and customers go through a rigorous security clearance process to attain this status. THERE IS NO REASON that a junior TSA Pre-Check Agent should be at Terminal 2 on the busiest day of the travel year and DECIDING that passengers change their names on their boarding passes nor reservations. It is not only demeaning, dehumanizing, and insulting, but it is ABSOLUTELY UNNECESSARY. IN THIS COUNTRY, we have Legal names, lived names, and they are vetted in the RIGOROUS LEGAL DOCUMENTS PROCESS OF ATTAINING A REAL ID AND TSA PRE-CHECK STATUS...both of which that cost a heavy fee (Real ID is about $46 and TSA PRE-CHECK costs $85). I AM ABSOLUTELY disappointed, displeased, and upset that my HARD EARNED Tax dollars is paying this man's salary. I will also be following up with a formal complaint to TSA. They may or may not read this to posture up on their response. Be cautious when you are using TSA Pre-Check, as what you pay for, and SCREEN RIGOROUSLY FOR, is not what you get. We have CLEAR and pay a PRETTY penny for it as well, but they don't have that for the Terminal 2 gates we were boarding on.

    Sama C.

    For a PreCheck line this was quite packed. Not sure if it was the time of day (9:30am), or is San Diego that busy of an airport? The confusing part was the formation of the line. I wasn't sure where I was going, and then in the same line you have PreCheck and Clear. The Clear members walk on the left side of the narrow gated line, and the PreCheck walk on the right side... weird.

    Gary N.

    Very straight forward, but might be confusing if you were in a hurry especially flying domestically, the self check in kiosks from American Airline and Alaska are in between the TSA check in, so if you were looking to put in your confirmation number, you might use the wrong kiosk then ended up going to the front desk anyway to get your boarding pass printed, finally if you have carry on, just make sure it's included so you don't have to check those bags and pay extra, and don't forget to use the regular gate instead of the global entry one ;)

    This is precheck
    Anthony G.

    Its crazy how long the TSA precheck lines are nowadays. Yes, they are still quicker than going thru the regular lone, but it is still getting ridiculous. No fault of the TSA officers, they are doing the best they can. Still, it should never get this bad. Maybe there needs to be more TSA precheck lines or more TSA officers. Check out the lines in my pictures and tell me things do not need to change?

    Alaska
    Yesenia N.

    It's been a few years since I got on a flight to travel. The process for check-in was smooth and fast. Took me 5min to get through the TSA checkpoint prior to entering the terminal to board. Most of the shops are close and do not open until later on in the morning. Not many options available to buy snacks, coffee, or additional items. Overall a positive experience with great views and many charging stations and portable chargers available for purchase. My recommendation if you book an early flight eat before you board if it's a long flight like mine.

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    2 months ago

    Was in and out of security in less than 10 minutes. Short line and not taking off shoes,removing electronics is so nice.

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    Ok, it was a red eye, but I barely had to pause at security. All of the TSA agents were very friendly. Absolutely no issues.

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    Long line but moved quickly. All the TSA agents were super nice and joked around, which made the whole experience better.

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    7 years ago

    I had the most pleasant ant experience and discussion with a Tse-Pre agent. Simply said my experience heeded was great.

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    Page 1 of 2

    Ask the Community - TSA PreCheck - Terminal 2

    On my last flight with SWA, the PreCheck symbol was not on my boarding pass. How do I correct that so I can use my TSA status tomorrow?

    Because your flight is tomorrow (today since it's now 19 hours later) you can call have them manually add it. You'll have to reprint your boarding pass.… 

    View All 2 Questions

    Review Highlights - TSA PreCheck - Terminal 2

    “I dreaded the whole process thinking it was going to be pulling teeth and it was a speedy yet professional and pleasant experience.”

    Mentioned in 2 reviews

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    CBX Cross Border Xpress

    CBX Cross Border Xpress

    3.0(668 reviews)
    18.3 mi
    24/7 Availability
    Committed to satisfaction

    Always zoom right in and out best way to get to the Tijuana airport…read more Parking is reasonably priced.

    My wife and I were looking for a cheaper way to fly to Cancun and we're so glad we found out about…read moreCBX. Not only was it a way to drastically cut our expenses (domestic flights from within Mexico are obviously way cheaper than international flights from LA), but it was such a calm, streamlined, easy operation. We got to the parking lot early for our 7am flight out of Tijuana, walked to the check in terminal & that's where we encountered our one and only 'hiccup.' Because we had 3 children with us, the Viva desk check-in said we needed to speak to a representative but we were told the only one on duty at that time was in the restroom. Luckily the stand alone kiosk on the other side of the area worked out fine. All of this was more of a Viva issue than a CBX one. We breezed through the bridge over the boarder & customs took no time at all. It was one of the quickest customs experiences I've ever had. We got dumped out right at the bag check area & were on for our trip. Coming home was just as easy. We got our bags and followed the well marked signs to CBX to walk over the boarder & do customs. Customs took a tad bit longer than going to Mexico, but that's more of a US thing than CBX. We still got through in was less time than expected, even when arriving on a Friday afternoon before a holiday weekend when I would normally expect huge crowds of people trying to get in to the country. In all, we saved hundreds of dollars even after paying for CBX & parking on location. We will always be using them from here on out for any family trips to Mexico.

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    CBX Cross Border Xpress - The CBX Terminal located in San Diego, California connects through an enclosed bridge to the Tijuana International Airport

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    Aeropuerto Internacional de Tijuana

    Aeropuerto Internacional de Tijuana

    3.2(154 reviews)
    18.6 mi•Lomas Taurinas

    This airport is a small one and can get a bit crowded at times, but overall, it's a well…read moremaintained, easily laid out airport that I was truly impressed by. The security area is in a huge vaulted area so it doesn't feel cramped at all. If anything, it feels warm & inviting due to all of the glass windows. Our trip through it was quick due to it being early in the morning, but I would imagine it would be a nice place to have to stand in a line while waiting to clear the detectors/bag x-rays. Once inside, things are clearly labeled and easily laid out. There are plenty of places to grab some food should you be hungry, but they're mostly chain places. For the kids they even have a few Lego vending machines (as of July 2026) should you want to give them activity to pass time in the airport or the flight itself. I wanted to speak as much Spanish as possible but I found most employees there spoke great English so I wouldn't worry about there being a language barrier that could prevent you from moving about & getting to where you need to be. I also want to say that on our return trip back, by the time we got off the plane, went to the restroom, and got to baggage claim, our bags were not only there, they had been taken off the belt by an employee & put off to the side together with everyone in our party. It was one of the fastest bag retrievals I've ever had in my decades of flying. I was sho happily shocked. If I had one complaint it would be that I wish they had some more restrooms/that they weren't tucked away on other floors or in the corners. We were a family with 3 small kids and having to walk long distances just to use the restroom felt a bit laborious at times. Needless to say, I will have no qualms flying out of, in to, or through the Tijuana airport. It was absolutely pleasant.

    This is a beautiful airport. Clean, spacious, easy to make your way around. Tons and tons of food…read moreselections. My only complaint is that it's kind of hot. I've been seeing a lot of people from Europe saying how wonderful it is that we have air conditioning here in the United States. Is Mexico a place where they just don't have much air conditioning? That's sick. First no guns now no air conditioning.

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    Aeropuerto Internacional de Tijuana - Where? Oh. Should be interesting.

    Where? Oh. Should be interesting.

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    Alaska Airlines - Ready for some fun in the sun!

    Alaska Airlines

    2.5(473 reviews)
    0.0 mi

    We really like flying Alaska Airlines. The employees are always friendly and the planes are clean…read more We were five-plus hours in the air to Maui in coach. Becky was in the middle seat and she was sort of squished in there. That was a bummer for her. She's 5' 10", so leg room is priority. It was a good flight though and we caught a tailwind and arrived in Maui early. For our return flight we upgraded to the two-seat aisle with more leg room, wider seats with monitors in the headrests for movie viewing AND free drinks. I think it was around $200 total for the upgrade. Totally worth it.

    Taking flight…read more.. What makes it worth the choosing any airline...the perks, for me it is though the whole point is from A to B and getting it all there your luggage and personal items including yourself is all that matters everything else is cloud 9. Well with Alaska for me it's the turbulence and there was A LOT of it literally which is all Mother Nature but one thing I can't comprehend is taking away the status benefits or making limitation where it doesn't seem to matter anymore. Technically there aren't any dedicated lounge here at this International Airport and don't believe any information that it's their dedicated lounge if you're not a member "X" good luck, the aircraft is SO old and dated the first class restroom is a joke as a short person I could barely navigate can just imagine anyone taller than me. Chairs barely recline back...not even the slight bougie, also flying to Hawaii you need to fill out agriculture form (annoying) which is online ONLY now and finally admits that wifi is spotty and to fill it out at the gate versus on the aircraft is pathetic the only worth while is easy boarding and check in.

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    Alaska Airlines - Ready for takeoff!

    Ready for takeoff!

    Alaska Airlines - Cool graphic on tail

    Cool graphic on tail

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    Almost to Lihue

    TSA PreCheck - Terminal 2 - airports - Updated October 2026

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