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    TSA Checkpoint - Concourse A

    2.8 (6 reviews)

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    8 months ago

    Helpful 1
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    4 years ago

    Helpful 9
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    Love this 8
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    3 years ago

    This was a fine experience. No issues or complaints. TSA agents were direct and focused but not unfriendly.

    Helpful 0
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    3 years ago

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    5 years ago

    Calibrate your worthless machine so you're not groping people with zero metal and not so much as a crumb in their pockets.

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    11 years ago

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    Airport Terminal Services - Heavy plane taking iff

    Airport Terminal Services

    2.0(2 reviews)
    0.3 mi

    I came here to discuss the services outside of the main terminal - primarily because there is no…read moreother place on Yelp to rate those services, and they are extremely important to air travel. I visit this airport often - both as the traveler and the one who is dropping off/picking up passengers. I frequently use the cell lot, and it is TINY. I seriously wish they would expand this space, as it is almost always difficult to find a spot, and there is no other "free" place to wait for passengers. As a traveler, I use the long-term lot frequently. The fee is now up to $10 a day, which is more than I paid in Indianapolis. The difference, though, is that Indy had a shuttle service and enough spaces to accommodate passengers. When I moved to CHS 3 years ago, parking was $7 a day. I can't figure out why the price has increased $1 per year, when nothing in the lot has changed. That said, I always feel safe walking to and from my car. There needs to be more spaces and a shuttle for this airport. It is getting too big to operate in the same way. Finally, the signage in/around the airport needs to be clearer. It is a small airport, but keep in mind that most people don't travel to this spot every day. They need some help navigating the area. Add some useful, reflective signage to help passengers enter/exit the airport safely.

    This is really an Oxymoron as there doesnt seem to be any. For the size of airport it is Very…read morebasic, baggage claim is so slow.Signage coming into the airport & out is very small, disjointed & confusing.

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    Airport Terminal Services - The dream lifter

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    The dream lifter

    Budget Rent a Car - Just half of the line of people waiting to pu cars and almost all had paid reservations already confirmed.

    Budget Rent a Car

    1.2(153 reviews)
    0.0 mi

    Torrance Gibbs was able to help, even though the wait was little, long, compared to Hertz - no one…read morewas there - it was frustrating. Budget had in the counter on Christmas day. I had an EV, Torrance Gibbs was able to fix it while I went to Garage, he is quick, sharp, highly helpful and knowledgeable. People like him make a difference... 20 years back my dream was to drive a Jeep... Sahara Jeep Wrangler... this was my dream it was costing around 30K or 40K i believe 2 decades ago. That came true, because of Torrance Gibbs intervention. I was so worried that I have never driven EV before, I was not sure what happens if something happens on electrical, where do i go... Those things were lingering. He made it easy and made it workable so that too my dream come true of driving a jeep. On the checkout Shannon was highly reasonable, quick and efficient. She can do checkout in a timely manner ...informed that I should get an email. They should be recognized. They are a great asset to this Location, CHS, SC Thanks & Best Regards, Earlier: Kathy, who is quick, sharp, intelligent and can manage many things and make the line shorter with her quick, efficient way of working - she helps both Avis and Budget in no time. She does not give reason- she noticed there were so many people ,so she came immediately from office to help clear the queue, very considerate, who were standing in CHS, SC in North Charleston (line/queue for Budget and Avis) while we came from Southwest Airlines from Baltimore, MD (February 21st 2024-Wednesday)- there were many passengers in the queue, she came and knocked off so quick and in an amicable way. Another good person to appreciate is Ms. Vickie at the gate where we had to exit from the parking lot , after she validates the license plate for the Budget car(if it is rented for you) and checks my (Florida) license to ensure we have a valid license, right rental amazingly effective. Other than the above, Good Management in Avis-Budget in Corporate is Rita Schols-Deen(Regional Administrator Global Travel, Partnerships & Associations). Again on March 22nd 2025: Saturday pick up Helpfulness of the staff at time of drop off The person i wrote down her name..and rental record slip is missing...She is outstanding, highly helpful, most effective person in the Budget Rental..The person who gave car no : 58311975. Hyundai Santa Fe - A-04... She is a great asset to Budget Rental car in CHS, SC Overall satisfaction with your rental experience great vehicle this kind of vehicle i never had in my life during rental... outstanding Vehicle Received Helpfulness of the staff at time of pick up was the best ..she is a great asset. Thanks Sri aka drjustkidding For March 22-27th 2025 Torrance Gibbs was able to help, even though the wait was little, long, compared to Hertz - no one was there - it was frustrating. Budget had in the counter on Christmas day. I had an EV, Torrance Gibbs was able to fix it while I went to Garage, he is quick, sharp, highly helpful and knowledgeable. People like him make a difference... 20 years back my dream was to drive a Jeep... Sahara Jeep Wrangler... this was my dream it was costing around 30K or 40K i believe 2 decades ago. That came true, because of Torrance Gibbs intervention. I was so worried that I have never driven EV before, I was not sure what happens if something happens on electrical, where do i go... Those things were lingering. He made it easy and made it workable so that too my dream come true of driving a jeep. On the checkout Shannon was highly reasonable, quick and efficient. She can do checkout in a timely manner ...informed that I should get an email. They should be recognized. They are a great asset to this Location, CHS, SC Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: 5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit." "Honesty is the Best Policy "Be Truthful, Honest and Fair"

    I reserved a car months in advance. There was only one person working at the desk inside the…read moreairport. He tried his best to handle it all but the demand kept coming. I waited in line 2 hours just to get to the desk and be informed there were no cars available; but I could wait an additional 30mins for one. I waited and walked all the way out to the garage where I found out the car assigned to me was already rented out and they'd double booked it. The gentleman at the outdoor kiosk told me all that was left was a GMC Sierra, a full size pickup truck which I had zero interest in. I was then informed I could trade it in in the morning, which cuts into my plans and wastes gas which I was responsible for.

    Photos
    Budget Rent a Car
    Budget Rent a Car - A wasted day for me and my 93 year old mother

    A wasted day for me and my 93 year old mother

    Budget Rent a Car - Sky bridge to rental car area

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    Sky bridge to rental car area

    Hertz Rent A Car - 7:04AM and still no employees have arrived

    Hertz Rent A Car

    1.4(98 reviews)
    0.0 mi

    Rude Manager (Diana). Keys thrown at me. Half mile walk to the cars and no instructions and signs…read moredown. I visited the location at Charleston International Airport on April 4th, 2026. Hertz promotes the "skip the counter feature" and "use our name boards". Now imagine the frustration of taking the 15 minute walk to the name boards to find them turned off and no employees in the booth. Now you walk back to the counter, hoping to sign in. Now, I made a major mistake. I booked at the wrong location. We were working with a kind representative that was doing her best to assist us. She said, "please hold for a minute while I get my supervisor to support". The supervisor, Diana, comes over and looks at the reservation on my phone and says "wrong location, book them as a I walk in and I'm not honoring anything". We try to explain the issue and how we made a mistake and if there was anything that could be done. Diana responded saying, "we don't have anything like that, we have a dodge ram but I ain't honoring anything, we aren't part of that" that being the Hertz organization and later explained they are a franchise. The representative that helped us was wonderful, and clearly under immense pressure trying to give us the best experience while balancing working under such a course and unforgiving supervisor. Diana, once our reservation threw the set of keys at me and said "you were supposed to catch, and had the representative (who is elderly) pick the keys up as they had fallen behind the counter. As a President Circle member, return customer, and frankly, a human being, I expect and deserve kindness and a willingness to help from someone like Diana. The way she treated her employees, her customers (myself) and the company property (expensive key fobs) is unacceptable and should be dealt with. Diana cannot continue to treat customers or her staff like this. There are no words to describe the disgust I felt, and frankly in a moment that I needed an understanding customer service representative. She does not reflect what Hertz is all about and should be properly dealt with.

    There are 17 people in line at the gold counter and no other employees available to assist. They…read morealso do not answer the phone at this location. The worst service-especially as a gold member.

    Photos
    Hertz Rent A Car - 100 cars or more available to rent.

    100 cars or more available to rent.

    Hertz Rent A Car
    Hertz Rent A Car - Drivers side blocked = climb in through passenger side

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    Drivers side blocked = climb in through passenger side

    TSA Checkpoint - Concourse A - airportterminals - Updated May 2026

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