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Trusted Insurance Agency

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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Services - Trusted Insurance Agency

Car and truck insurance

Homeowner or property

Vehicle

1 More Service

Boats and watercraft insurance

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Sharlene Downs - State Farm Insurance Agent - State Farm Logo

Sharlene Downs - State Farm Insurance Agent

(8 reviews)

I was helped by Mary, she was very helpful and knowledgeable about statefarm and what they have to…read moreoffer its customers. Most of all, she was extremely friendly and made my experience a very great and enjoyable one.Indeed,she cared about my family well-being!!!! I will recommend it anytime.

My girlfriend and I recently moved to Minnesota (from California) and my previous insurance company…read moreof many years informed me that my insurance would not apply to the land of 10,000 lakes... So I logged onto the State Farm site and signed up for renters insurance. Sharlene promptly gave me a call. She quickly became my new agent. Primarily because she is very polite and professional. I secured a renters insurance plan for only about $8 per month! If my experience had ended there it would have been a 4.5 Star transaction... TRAGICALLY it did not. Since I was also in the market for Auto insurance as well I figured it couldn't hurt to get a quote. I told her that all I needed was the state minimums as I have never been in an accident (Knock on wood). She sent me over a quote for about $80 per month. It sounded about what I was paying for in California so I agreed. Two months passed... I miraculously received my first bill in the mail. It was sent to the wrong address but the post office managed to get it to me anyways. The bill read $145 for the month!!! Good God! My rate had almost doubled! I now owed nearly $300 for two months of auto insurance! I was an idiot and paid it, because they told me that if I canceled then they would have to report it and my rates would go up for not having coverage between policies. 20 days later I get home and check the mail and find a bill sent to the wrong address with my name on it. My monthly insurance rate is now $225.05 for the month! FML!!! 3 months into my plan, my rates have dramatically increased with each consecutive passing month without letting me know why. After a number of calls to State Farm, they still cant send my mail to the proper address. I have never in my entire life had such a terrible experience with any company. Do not do business with them, YOU WILL REGRET IT!

Trusted Insurance Agency - homeinsurance - Updated May 2026

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