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    Trusave

    5.0 (1 review)

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    3 years ago

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    Goodwill Store & Donation Center

    Goodwill Store & Donation Center

    (15 reviews)

    Avoid at all costs if you don't want to leave reeking!…read more This place stinks. Like it actually smells. Sometime in the last few years, Goodwill of Greater Milwaukee and Chicago decided to take a chunk of the money they make off of other people's donations and invest in ScentBridge. They pump the most godawful, overwhelming odors throughout their stores. Sometimes, it is dialed to a minimum, but usually it's on full blast and it clings to everything. To books of course, but to metal bowls too. It's so bad, my boyfriend asks me to shower as soon as I come home. An avid book collector, he now refuses anything from the local goodwills, because unlike metal bowls or clothes, you can't wash books. Corporate says the scents aren't harmful, but my nose and head beg to differ. I can't spend 15 minutes inside a local goodwill without my nose running becoming inflamed. Another 10 minutes and i start sneezing and my head pounds. ScentBridge markets its products as regulated by IFRA. IFRA, mind you, is an industry-based self-regulating organization plagued by criticism for its lack of transparency and for acting in its own self-interest. In keeping with the spirit of secrecy, goodwill refuses to disclose a list of its scent's ingredients. For all we know, the scents contain carcinogens or other harmful chemicals. I'm far from the only one who has complained: friends and family can't stand the stench, strangers have also reached out to corporate, and even employees tell me they hate the smell and prefer the scent of used clothes to the ScentBridge garbage. Unfortunately, it can't be turned off locally. This location also stinks figuratively for reasons already mentioned in other reviews.

    It is shameful this location lost its mission. They are obviously trying to make…read moreMoney. For awhile now you could not find treasures here as they online auction anything that may have value. Now they are trying to make money on clothing. Anything with a more desirable label is marked up, no matter what the condition. For instance a men's Tommy Bahama sweatshirt that was pretty beat up and had a hole in it was $9.99. I looked further and any Tommy Bahama shirt was the same price. Other sweats were $4.99 to 6.99. This is donated stuff!!!!! It costs them nothing. I will no longer donate to them because those in need should get anything for a fair price. Shame on Goodwill. They should change their name.

    Trusave - thrift_stores - Updated May 2026

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