I am a fan. Carol is very helpful and easy to deal with. Looking forward to the new location.read more

Made a $50,000 deposit and they were so inept the lost the scan of the check. They put a 10 day…read morehold on it and released it. So the funds were available. 4 days later, they took the funds back. The deposit was a cashiers check from a local bank, in other words same as CASH. Chase never submited the check for payment to the issuing bank because guess what? No scan! So instead, they just said it was an a check deemed invalid by the issuing bank. The issuing bank immediately proved that wrong and Chase finally admitted their incompetency but meanwhile I am out $50K for 2 weeks and they earned interest on my money. You cannot trust a bank that cannot even make a transaction as complex as a cashier at a convenience store. And then not give a damn.

After more than 30 years, I am leaving Chase Bank. I've had enough of their $12/month service fee…read moreFOR DOING NOTHING! I am paying out the ying yang ($2,400/year)! RIDICULOUS! I surmise there are many many many many others in the same boat I am -- SICK AND TIRED OF THE BIG BANKS CHEATING CONSUMERS! As soon as my last check clears, IT IS GOOD-BYE J.P.MORGAN CHASE!

The service here is excellent! Today, Taylor was the teller and she was courteous and helpful even…read morethough my deposit was a bit disorganized. Ange is always helpful when dealing with customer service questions and new accounts!