This is the WORST little bank. Say they want to prevent fraud. What they do is prevent me from…read moreusing my $. To purchase

For over 25 years I've had my primary account with City National Bank, I began this account as a…read moreteenager with one valley bank and they later sold to City. I've seen quite a bit of change over that time and I'm afraid to say it's mostly been declining. Poor customer service, attitudes beyond sarcastic with the employees and god forbid you speak with a branch manager or anyone in banking administration. Untouchable morons... who is we're forced to work and live in a job that truly dealt with customers or their complaints would not be fit to work at the county fair dart balloon booth. Long time to start over but it's exactly what's going to happen here.

Worst bank ever, sat in the drive thru for an hour, just to have them decide they weren't going to…read moregive me the cash I requested, because they decided there is something wrong with my account I wasn't asking for even a quarter of the balance. Unbelievable.

they make it hard to go online to check my checking account or to make transfers. 90% of the time…read moreeven for simple tasks such as checking on the balance, I am required to type in information, they send a code to my email, I wait, and then enter the code, .... too much nonsense. They could make it easier, but they are not user friendly online.

I have used this bank for years. They offer 24 hour grace, to help you avoid overdrafts. I would…read morehighly recommend this bank. The only issue I ever have is dealing with long drive through lines.

I've been here a few times, never a line, tellers are nice and courteous. Regina was able to handle…read moreeverything. Thank you!