This branch has been my go-to branch since it's so close to my home. I have always had a positive…read moreexperience here whenever I would come in. They provide fast and friendly service. If there was a wait, it wasn't that long of a wait. The location is in a quiet and safe area and offers different services that normal bank branches do: withdrawals, deposits, money orders, ATMs for convenience, etc. I like Navy Federal, and I have been a banking customer for a very long time. I have been to bigger branches, and it's pretty much the same. The only thing I think I'm really disappointed by with Navy Federal is that they don't offer services for getting foreign currency. It would be so convenient if they offered this service because I travel a fair amount. I do understand it may just not be in their best interest based on current demographics of their clients, but I don't know for sure. anyways, pretty solid branch that offer a pretty solid service.

Credit cards by third party is poorly managed. Fedex doesn't work with NFCU in a timely manner.read more

Brian was fantastic to work with throughout the mortgage process. He was responsive, knowledgeable,…read moreand took the time to explain every step clearly, which made a stressful process feel much more manageable. He shopped options, answered questions quickly, and was always transparent about rates, fees, and what to expect. What stood out most was how professional and steady he was from start to finish. I never felt pressured, and I always felt like he had my best interests in mind. If you're looking for a mortgage broker who is sharp, trustworthy, and easy to work with, I would absolutely recommend Brian.

Brian was absolutely outstanding, and guided us through the entire mortgage process (as buyers)…read morewith poise and humor. We would absolutely use Brian again if we needed to get another mortgage. Cannot recommand him highly enough!

HIGHLY RECOMMEND! Absolutely fantastic service, experienced professionals, extremely knowledgeable…read moreand great to work with. Rob and his team have been helping me for the last several years on financing, refinancing, and have also helped my clients. They are bar none, and get things done quick. They have competitive rates and make things so smooth and stress free. I can't recommend Rob and his team more - do yourself a favor and give them a try. You will not regret it. Thank you Rob and team for everything!!

From the owner: With over 20 years of local experience, we provide trusted guidance as a leading mortgage broker in…read moreSterling, VA. At Oakstreet Mortgage LLC, our clients benefit from fast, personalized service supported by the nation’s largest lender and a network of boutique investors. We offer a wide range of home financing options including traditional loans, FHA loans, and VA loans tailored to meet your individual needs. As a dedicated mortgage lender in Sterling VA, we also specialize in mortgage refinancing, loan application assistance, and mortgage loan shopping to simplify your homeownership journey. Whether you're a first time buyer or a experienced homebuyer, our experienced mortgage advisors and loan agents are here to help every step of the way. Let Oakstreet Mortgage LLC guide you to the right loan with great rates, quick service, and peace of mind. Contact us today and get started with a consultation!

The team with Embrace Home Loans were excellent all around, but I would like to specifically boast…read moreabout their communication skills. Anytime we had a question or concern, they were quick to respond and act if needed. We would highly recommend Embrace Home Loans!

If you are like me, when you think about going through the mortgage application process it is…read moreoverwhelming. I've purchased several homes and refinanced several times and it was never as smooth and seamless as when I worked with John Slye to refinance my current home. John Slye takes customer service seriously. His professionalism and experience show in the way he communicates, his responsiveness, and his knowledge. John takes the time to find out what your needs are and works with you to find the best plan for your situation. I never felt like my application was just another application in a big pile of applications. Even after my loan closed, John was just as responsive responding to a few questions I had. He provides the same level of outstanding service even after your loan closes. I'm sure this won't be the last time I'll need his services. It was an extremely positive experience and a pleasure working with John!

From the owner: John takes the time to tailor the best mortgage for your specific needs. He is an excellent…read morecommunicator and will help guide you through the mortgage approval process from start to finish. He'll also educate on what to expect and provide suggestions on how to reduce your home financing costs. NMLS: 22903

My wife and I recently closed on our new house and used Meghan McDonald for your mortgage. From the…read morefirst phone call I knew we would be using Meghan to assist us with buying our house. Her up front and honest opinion not only helped us decide which program to go with but also helped saved us money. Meghan is prompt in getting you any information you request and will explain it in detail. I am not a pen and paper kind of guy and being to submit all requested paperwork over the internet or fax definitively shows that Meghan and her team are top notch. I would use her and her team again in a second and recommend you give her a chance to blow your mind!

I worked with Claudia from Integrated Insurance. She was a great representative of her company. I…read morehad a severe problem with my insurance company for the last 40 days. However, within 24 hours, Claudia and her office supervisor solved this problem. I'm very proud and impressed with her customer service talent. I encourage anyone who needs insurance advice to contact Integrated Insurance to get the best experience from their teamwork, especially Claudia.

So, I will give them 2 stars since, at the very least, someone answered the phone. I was HO insured…read moreby one of the companies they represent, but at renewal the cost was too steep. So, I called IIS to cancel and stop the automatic premium withdrawal. Mr. ? said he would let Dan Grossi know, but, Dan never called. Back on the phone to speak with Mr. Grossi, who said he requested a "form' from my ins. company, but 2 days had passed, no form. Fast forward 5 days. No cancel form sent to me from Dan Grossi. Then I emailed Mr Grossi with another request. No response. A week passed since my first cancel request. The withdrawal was at my doorstep, so I contacted the above insurance company directly. They stopped the withdrawal and canceled my policy in 10 minutes. The person I spoke to said, "apparently your agent, doesn't know how to do this." I agree. First call was referred to Dan Grossi. Second call, Dan said he was still waiting on this form? Third email contact ignored completely. Fourth call by me yielded a fix in 10 minutes. The above shows incompetence at its finest and customer service at its very worst. VR