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    TruGreen Lawn Care

    1.6 (37 reviews)
    Closed 7:30 am - 9:00 pm

    Services - TruGreen Lawn Care

    Lawn care

    Tree care services

    Disease management - trees

    1 More Service

    Insect management - trees

    TruGreen Lawn Care Photos

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    The lawn care that Tru green is responsible for

    Call me to respond to several requests. You have repeatedly mistakenly applied applications to my neighbors property despite the fact that I'm paying for them. My lawn is a disaster. I have left three messages with your customer service team to have a manager call me and that manager has still not given me the courtesy of a phone call.

    a patch of grass that has been mowed

    Our lawn use to be the envy of our neighborhood. However, service for the last 2 years have been very disappointing. A couple of weeks ago, Tru Green came out for a scheduled fertilizer service and my husband asked the technician why the lawn was looking so dull and brownish. We had already complained the year before about this same problem. The tech told my husband he should go to the hardware store to get something to put on the lawn. My husband was shocked at his comment and replied that's what we pay your company for. Several days later after the fertilizer was applied, my husband was raking the grass and saw big amounts of small grains of fertilizer in sections of both the front and back lawn. Then a few days later, the lawn had turned yellowish looking and appeared dead looking. It rained a good deal that week and with all the rain we've had, coupled with running our sprinkler system, the lawn should've come back alive. (See attached picture.) We are certainly not experts but it appears that the tech applied way too much fertilizer in some sections of the lawn. We have reported this to TruGreen and have been given the run-around. They have promised they would send a manager out to look at the lawn. We told them to call first to make sure we're home. In another phone call, they said someone did come out. No one notified us. We called again for the status and we have to explain the problem again to several more people. It would be nice to speak to one person who will follow through. It's been several weeks and we're still waiting on the call from the manager. It's absurd this company treats their customer like this. Their customer service policy is seriously lacking! We are seriously considering not renewing our service contract with TruGreen.

    Dead grass patch from TruGreen applying fertilizer in the middle of a drought. Killed over 1/2 the grass in my yard.

    They kill grass by applying fertilizer on dormant grass in the middle of a drought. They do NOT stand by their guarantee. Customer service sticks. Cannot even get a manager to call you back. Do not use TruGreen.

    If it was possible to rate a company lower than 1 Star I would. Within the span of a month TruGreen destroyed my lawn to the point it's burnt and white. I had spent a large amount of money to have the lawn redone a few years back and in a month TruGreen killed it. Their claim - "cinch bugs" which seems to be a common answer in these reviews. Countless calls into CS, posts to Twitter and local Facebook groups, call backs promised and never followed up on from the local office. This is the worst company I have ever dealt with and the worst customer service I've ever experienced in my life. Stay as far away as possible unless you want to be out hundreds of dollars and having to start your lawn back over.

    Kimberly G.

    Disastrous. True Green has undone countless hours of work and two years of effort we have put into our lawn ourselves, prior to hiring TruGreen this spring. It's embarrassing, driving up to our house with literally the worst looking lawn in the neighborhood. Our front lawn came up green and lovely this spring, with just a few spots thinner than ideal. Our hope was hiring a professional service could get it ultimately to where we wanted it to be. What a mistake. The widespread damage to the lawn is stunning. On the other hand, it's surely worth noting that TruGreen Windsor's mosquito treatment has been very effective and we have appreciated the results of that greatly.

    Just a few of the hundred plus grubs I removed.

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    13 days ago

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    Natalie N.

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    9 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

    very satisfied, lawn looks great, professional technicians, price is reasonable, can't make it look this good without there help

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    Matt S.

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    2 years ago

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    Matt S.

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    3 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    Ask the Community - TruGreen Lawn Care

    Review Highlights - TruGreen Lawn Care

    I'm convinced the treatment program we began last year has saved several trees and shrubs on our property.

    Mentioned in 3 reviews

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    TruGreen Lawn Care - treeservices - Updated May 2026

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