My fiance and I recently bought our first home and used True North as our mortgage broker. We were matched with an agent named David Kim. David went above and beyond on more than one occasion to make us feel supported and well taken care of in an otherwise very stressful process. David was very responsive whenever we had questions or needed clarification on anything. He is very knowledgeable regarding all aspects of home buying/ownership. He informed us exactly which documents were needed in a timely and efficient manner. Our offer was accepted on a Friday night, we notified David first thing the next morning and he didn't hesitated to get started on our file immediately on the Saturday morning. Given that we had limited time for subject removal this was tremendously appreciated. I would certainly highly recommend David Kim to anyone who is looking to purchase a home. We love our new home and lot of that is thanks to David. read more

True North Mortgage and it's agent David Kim deserve our recognition in today mortgage shopping in Canada. Just like everybody, we usually have to do lot of work to shop for the best possible rate and terms for our mortgage when purchasing a home or refinancing. This process can be stressful and time consuming in dealing with banks and other financial institutions to say the least. Recently, I stumbled upon a little known company named True North Mortgage ( TNM ) after searching and dealing with many banks, and even my own. Skeptically at first, but TNM turned out to be a winner in terms of best rate, terms, speed, and professionalism. In my case I've saved about 5000.00 from TNM with a mortgage of 300 grants, and cost of transferring which was about 560.00. To top that off, I have a pleasure dealing with David who is very professional and honest. Pete C read more

True North Mortgage is Awesome! After receiving a disappointing renewal offer letter from our existing lender, we started thinking about switching and encountered a True North Mortgage popup window showing great rates. We visited the Metrotown office, and our experience with True North Mortgage was very pleasant. Simplified our mortgage needs, and we were able to choose a great rate out of the products suited for us, and the entire process went very smooth. It was surely impressive. We are very happy, and would especially like to send our sincere appreciation to Chris Rempel who was very patient with us. He is a true professional who is trustworthy, reliable with friendly manners. We were really fortunate to have found True North mortgage and the team! Thank you!! read more

When I was searching for my first home, I had no idea regarding Canadian mortgage and bank system at all. Fortunately, I met my mortgage broker David Kim through True North Mortgage. David got me a great rate from THINK Mortgage and really took his time to explain to me all the questions. He's service of quality was above and beyond my expectations. I think David is a professional broker who understands the inner workings of the mortgage industry. David made my mortgage process not only very simple and smooth but also got me the best rate as well as being constantly available by phone, text and email. I have referred David to my friends and coworkers and highly recommend him if you need a really good mortgage broker for all your mortgage financing needs. read more

Keith Wong from True North assisted my husband and I with our mortgage renewal. Following our initial inquiry, Keith was in touch with us the next day and I found him to be very transparent and knowledgeable. He was able to answer all of my questions and he was also able to provide us with all the necessary information in order for us to make an informed decision regarding the renewal of our mortgage. Keith was also able to get us the lowest rate! I found him to be professional and prompt in replying to any emails regardless of the day or time of day which is much appreciated in today's busy world! The service provided was above and beyond our expectations and we will not hesitate to recommend Keith Wong at True North to our friends and family. read more

Called True North on Thursday and just wanted to ask questions about changing my mortgage lender and was thinking to myself that I might take a few days or weeks to decide however, after speaking to them, everything was approved by Friday. The process was so quick and seamless that I still can't believe that I now have a new mortgage that True North helped me set up! Spoke to Keith Wong who was very prompt at answering my questions and knowledgable about the mortgage. I sent him all the required documents and he sent them off for processing immediately and got everything approved in under 24 hours. I also got the lowest rate in the market which will help lower my mortgage payments. Would recommend TNM to anyone! read more

TNM did it again! They beat the socks of competition! I originally secured my mortgage in 2015 with them and this time I got a renewal with them. This time I had access to employee rate from one of the big banks and my current lender (originally secured by TNM) offered even better rate but when I went back to TNM, Keith had the same no nonsense. no pressure style I have come to like about TNM. He told me what's the best he can offer, no haggling required and in the first go he beat everyone. He was very helpful, responded to every email / question I had. Not sure why people go for "full service" banks or brokers when you get the best service here and save thousands of dollars! read more

We are delighted clients of David Kim- Mortgage Specialist of True North Mortgage. David has provided us with exceptional and friendly service. The rate he ended up giving us is unbeatable in my opinion. Always replied promptly and patiently to all our queries. They also have a user-friendly, hassle-free website to upload required documents. All in all, our first experience dealing with David and his TNM team is excellent. Thank you, David. We truly appreciate all the work you put into assisting us to get better deal. Highly recommendable service and rate to whoever is looking for better and hassle-free deals with their mortgage. Call David and you will not regret it. read more

I decided to take advantage of the lowered interest rate and wanted to renew our mortgage early. I walked into true north one evening after work and Keith was extremely helpful. It was 30 minutes before the mall closes. Keith didn't mind answering all my questions. He even offered me the lowest rate possible because I already have one specific lender in mind. He even began drafting the mortgage application for me on the spot! He submitted the application right after I provided all the requested documents to him. Keith was professional and honest. He was always responsive through emails. He responded to my emails even on his days off. Great service! Thank you Keith. read more

Keith Wong has been so extremely helpful in helping us to fulfill our dream of owning our own home together! I have seen many mortgage brokers but Keith's knowledge, expertise and service was definitely the best by far. He was super quick, friendly in his explanation, and knowledgeable. We were originally going to go with the mortgage specialist at banks until we met Keith and he gave me the peace of mind and the exact structure for the mortgage we needed. It wasn't even about the low rates at that point. We definitely recommend Keith and True North to anyone looking for a mortgage and wanting the best service and expertise along with great rates!! read more

Keith Wong helped me with my experience at True North. At first i was unsure of working with an online Mortgage Broker but was very happy with the results. Keith was prompt, knowledgeable and made me feel comfortable about my decision. He got me a great rate, better then I was quoted elsewhere. I felt the other broker I spoke to, had me jump through a bunch of hoops, whereas Keith said "don't worry I'll take care of it" and he did. He took the time to explain everything, always answered my calls promptly and got the deal done for me. It was quick, painless and just as he committed to me. Highly recommend True North and Keith Wong. Thanks read more

Keith worked very hard to secure a great mortgage and excellent interest rate for me. I had another reputable mortgage broker company also working at the same time and they could not secure me a mortgage and said that I should go into my branch for a mortgage. Keith came through for me and my family and exceeded my expectations. He is always quick to respond to emails and phone calls where necessary. I am so glad I chose True North Mortgage and had Keith as my broker. I will definitely use him again in the future. Thanks Keith!! read more

When my mortgage renewal with a top 5 bank came up, and my best offered rate was higher than expected, I reached out to True North Mortgage. Armin and the TNM team were able to offer a much better rate, were great to work with, and kept the whole transition very smooth. Even after the lawyer / notary fees ( the same as buying a home ), I'm well ahead this year and will enjoy the reduced carrying costs for the rest of this term and onwards. Thanks Armin and the True North Mortgage team! read more

I recently switched my mortgage out from one of the big banks and it was seemlessly arranged by Keith Wong from True North Mortgage . He went above and beyond to make this process smooth for us and provide us with the best and most competitive rate . I was able to save atleast 0.25% by going with them . I would recommend True North Mortgage for anyone looking to get the best rate and best services for their mortgage. Thank you Keith and team True North Mortgage . read more

5 Stars to Keith W. at True North Mortgage. When my 5 years was up with the Bank, I wanted to shop around for a better rate. I came across True North Mortgage and just submitted a form on their site asking some questions. Keith got back to me right away and after our chat and the great rate he offered, we started on the process. He is very responsive, willing to help and answer any questions. I'm very happy with the service I've received from Keith! :) read more

I am extremely happy with the service I received from Keith Wong of the Metrotown, Burnaby Office. He is someone I will definitely work with again in the future and also recommend to my family and friends. He is very professional, knowledgeable, and efficient. He has diligently worked with me to thoroughly examine my situation and find out the best solution for my mortgage. Keith exceeded my expectations by securing the lowest possible rate! read more

I am a first time home buyer and I was working with Keith to get my mortgage. Keith provided excellent customer service and got me an amazing rate! He was very easy to reach and communicate with and he responds very quickly. Despite having asked him several dozens of questions, he demonstrated professionalism and never got frustrated which made the entire process understandable and smooth. I would highly recommend True North Mortgage! read more

Keith Wong was absolutely exceptional from day 1. He was always very responsive and made sure everything went as smooth as possible. During these COVID times a lot has changed but Keith always made us feel comfortable and went above and beyond to ensure we got the best rate. Overall I'm very impressed with his service and would use him again in a heartbeat. Thanks Keith for helping us get our first home here in Canada! read more

Had a great experience working with David Kim from True North Mortgage to secure financing for my first apartment. He was professional and readily available at all times, and even helped me remove subjects on the final day while he was on vacation! He truly went above and beyond what would be expected in terms of service, and I highly recommend him to anyone looking for a smooth mortgage process. Thanks again David! read more