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True Neighbor Homebuyers

1.0 (2 reviews)
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2 months ago

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1 year ago

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Tenant Kings

Tenant Kings

(2 reviews)

Mr. Mark Gettinger helped me in finding a great deal in Minnesota (I am living in the West Coast)…read more He also explained me in detail about the required process and paper work and prepared an offer that helped in competing with other multiple buyers and getting a right price for my new condo purchase. In addition, he communicated with the condo association and provided all required documents for set up the HOA payments on time. Moreover, he suggested to do the Mobile closing ( the notary came to my home for signing the closing paper in the closing date) which saved my time and $$$ money because I did not need to fly to Minnesota just for the closing. Mr.Mark Gettinger has provided an outstanding customer service. He commutated with my Closing company and Lender directly when I needed the information's clarification ( especially, the specific legal terminology). Furthermore, all the paper work and earning money sending were done electronically-it was so easy and accurate as well as saving a lot of my time and energy in this busy life. In Sum, the closing was done on time, and my Lender told me that they were impressed how Mr. Mark Gettinger was able to manage very professionally the condo purchase ( which is required more knowledge and documentation than purchasing a single home) and also for a Buyer who is living in the different state. I am recommending Mr. Mark Gettinger as a trustful, knowledgeable, thoughtful, and professional Real Estate Agent.

Mark's outstanding expertise in Real Estate market, pricing, required documents preparation and…read moreregulations helped me in purchasing of a real great deal property. He is acting fast and confident. I am highly recommend Mark.

Christy Living

Christy Living

(31 reviews)

Edit: Oh Janene. I was prepared to just leave you the blank 1-star review you deserved for your…read moreillegal business practices and just move on with my life. But see, now I have to share my story because your response reminded me how terrible you are. Long story short - don't apply to rent with Christy Living. Janene will add surprise fees to try to increase the rent AFTER you apply and she's given access to all your financial records. Then she will tell you that you only have 24 hours to sign the lease agreement in an effort to get away with it quickly. Minnesota Statute 82.78 prohibits rental services from advertising in a misleading way about fees, services, unit availability, or terms and conditions. Janene tried to sneakily add an extra $105 to our monthly rent for "pet rent" after we applied and were approved by her personally. Note - the application stated the rent for the property, and pet rent was not mentioned on her website, on any of her listings, or in the rental application I assume she drafted herself, given it's her business. I inquired about a property on July 15th via your website's contact form. Your leasing agent Heidi responded the next day via email. I informed her in my first email to her we were interested in touring the unit and that we had 3 pets. She listed the fees and utilities/fees for the unit as follows: "$1850 a month-you are responsible for all utilities, snow removal and lawn care. Pets need approval." We emailed back and forth all week with Heidi and toured the unit on the 19th and applied that same night. The instructions you're referring to on your website stated the following: "Before submitting your application, it is strongly recommended that you verify the property you desire is currently available (or has a unit meeting your needs, e.g. # of bedrooms, and amenities) by calling Christy Living at (612) 889-5100." Using basic human logic and common sense, most people would assume that they in fact do not need to call your rental office to confirm the unit's availability and amenities given they have toured the unit, are aware it's available, and have been corresponding with your own leasing agent for over a week. We're not the ones who made a mistake. We did everything we were supposed to do to confirm the property met all our needs. We told Heidi we applied to the property that Monday morning after we applied. Once again I mentioned my pets and offered to provide additional information about them. Once again, there was no mention of your pet rent policy. How strange! It seems like this policy only exists in your head. You strung us along another week and then emailed us at 6:00PM on Friday the 26th informing us we were approved and that we had 24 hours to sign the lease you attached, which included the pet rent you and Heidi conveniently forgot to mention for two weeks. You got mad when I pointed out all of this and refused to respond to my requests for more time with the lease so I could review it with an attorney. You just kept repeating over and over again it was our fault for not calling the office first to ask about a policy we weren't aware existed. You claim you decided not to rent to us because we were "aggressive", but we all know you just didn't want to deal with someone who pointed out to you what you were doing was illegal and a result of your own ineptitude. Like a child, you stopped responding to my emails because my partner left you a 1-star review that explained this situation truthfully. It's funny how you interpret anyone criticizing your unethical practices as threatening. I tried to smooth things over with you because you strung us along for two weeks and wasted valuable time we needed to find a new residence. Fortunately, we found a better place to live the very next day, and they actually were upfront about all their fees My request for you to drop the surprise fees was reasonable and is backed by the law. Like a true professional you stopped responding because you'd rather find a tenant you can scam than one who makes you adhere to the law.

This is by no means a complete list of lack of professionalism displayed by property manager…read moreChristy Living - owned by Janene Christy. All documented and saved in my emails because psje cannot be bothered to pick up the phone or return phone calls, and communicated by email 100% after initial phone call. - Janene does not perform move out or move in inspections. She will not provide insight on property condition, just instruct you to return security deposit. I received a surprise bill later due to the action of tenant. I paid their handyman to redo work a master carpenter initially performed. Manager said there was a tenant complaint about the work and is forcing me to pay for the bandaid fix. - Janene sent me the background report for someone not applying for my property. Report contains sensitive personal information (salary, addresses, last 4 of SSN). It was also a bit of a bait and switch. She sent us the background check for someone she claimed was an applicant. Once we approved, she sent the rental agreement with the name of a different person, that was not nearly as qualified. - Janene lost my keys (or did not ensure proper return of all keys by tenants, hard to tell due to her lack of communication. Either way a set was missing) Ended up finding them. Billed me for new copies of keys anyway. - Janene scheduled repair without authorization. Notice on repairs lack sufficient detail. Will not pick up the phone or send detailed email. (most notices are about 2 sentences). Janene approved reimbursement of supplies we did not approve. She stated she will deduct supply from rental payment when we stated we would not pay for something we did not approve. - Janene threatened me - see screenshot - following posting of my review. She claims that she will have our rental license cancelled. - Janene sent an expensive appliance repairman who charged $150-200 for a service call, just to tell me the appliance was broken. There was no attempt at repair as far as I can tell. There was no warning on how much the repair call would be. Had I known service call would be so expensive I would not have bothered and just scheduled replacement. Repair company sent quote for replacement was 25-33% higher than big box sites for obscure brand, not high end. - Janene never informed us that a tenant moved out. Relisted property on Zillow without informing us, at a rate several hundred below what others are paying for units that are not renovated. Our unit is well maintained and has brand new kitchen and bathroom. - Janene pushed us for concessions to tenant such as early move in. Stated this is fair exchange in 'lieu of cleaning,' despite the fact that THEIR cleaner cleaned the property (paid for by previous tenant). - Janene lacked knowledge on housing rules regarding ESAs. She did not let me know that Minneapolis treats ESAs similar to service animals (applicant can't be denied on this basis and can't be charged pet fee). I had to do my own research, which I shared with her - Based on latest contract Janene wanted us to sign, it is clear she primarily wants to do the easy work. namely listing the property on Zillow and background check, which we can do ourselves. We had to fight for move out inspection to be included. Viewings seemed to be via lockbox rather than showing the property in person, and we say this because she was super vague about the condition of the property. ----------------- Edit: I saw Janene's response here. She claims we can't afford her and we don't believe in maintaining our property. The first claim is presumptuous on her part and the second is an outright lie. We chose her based on her reviews though we now realize that she probably has all good reviews because she threatens people who post critical reviews. 2nd - We literally spent $30K on updates and repairs on our property in the last 5 years which she knows about, and in the nearly 5 years she 'managed' our property, we only refused 2 requests. The first is new kitchen window treatments. The second is a cheap workaround due to shoddy work performed by her own handyman, that she refused to explain to us. Let me repeat, she expected us to pay for the bandaid fix for the shoddy work of her own contractor. She said she would do it anyway and take it off our rent payment. (The nerve of this woman.) If anyone is interested in talking to me about working with Janene, I would be happy to talk to you. Obviously you can make your own assessment. You might also want to read the hidden reviews here and consider that she likely threatened others into taking down bad reviews of her. Obviously her attempt to bully us did not work. (As for the different account names I have used on google review and here - I have used various email addresses over the years (yahoo, gmail, protonmail) using maiden name or nicknames. And I match website username to the email address).

CU Realty - Our Realtors focus on being your strong realty advocate for buying & selling.

CU Realty

(1 review)

Worst customer service experience EVER! I had CU Realty (CU Companies) list my house. I could go on…read moreand on and on and I might revise this review at a later date but felt I shouldn't wait any longer to post a warning to the public. I believe going anywhere else would be a better better option just keep on reading the reviews.

From the owner: Strong Realtor Advocates for Buyers & Sellers throughout the Twin Cities. We are the best kept…read moresecret for buyers & sellers in Minnesota. We are owned by credit unions and are considered a trusted realty partner for their members. We do work with both credit union members and non-members. Our value is that our professional Realtors offer their services and expertise, including full technology-based marketing campaigns for sellers at a lower cost than most brokerages. Our realtors love their career and enjoy working with their clients throughout the buying and selling process. They want the best results and experience for their buyers and sellers. We work with first-time home buyers and are knowledgeable about financing programs that are designed for them. We also work with move-up buyers, empty-nesters, investors, short sales, and foreclosures. We have realtors who focus on all areas of the Twin Cities, Duluth, & Superior, WI. Our realtors' specialties include estate homes, land sales, new construction, foreclosures, short sales, condos, first-time home buyers, and more! CU Realty has free seminars on home buying, home selling, credit repair, and mortgage financing/options. CU Realty is a business unit of CU Companies. Other business units include Mortgage, Title, Preferred Investments, and Business Lending. This allows our clients to have the option of a streamlined process, with all of these services under one roof.

Pro Realty Services - Kitchen

Pro Realty Services

(24 reviews)

I lived at 1154 lawson for 2 years first few months lights went out went to change the bulbs and…read morewala it wasn't bulbs that was to be used like normal lights looked like some type of wire light or from when maybe the house was first built I brought lamps door handles kept falling off first few months of living there the bathroom door was stapled together where it is off at eventually it came off and it wasn't even the same the like rest of the door the fridge didn't have a handle and it kept leaking water on the inside and outside of the fridge the basement they threw paint everywhere and being when I washed and dried the clothes the paint got to bubble from the dryer and the humidity from the dryer running I'm trying to figure out where is 10,000$ in damages the ceiling in the dining room kept falling apart it was some type of styrofoam the floors were already terrible and I didn't get to see the place until the day I moved in first red flag the windows steady cracked due to the house is old and they charged me every time they came to fix them they would crack due to so hard to close them summer time especially winter didn't matter im sure they still that way I lived there 2020-2022 I went to the office today to ask for receipts for the 10,000$ repairs and Ms Hernandez looked like she seen a ghost when I said my name I believe they are trying to get over on me I'm going to that house and I want to see the difference because why am I being charged 10,000$ I'm sure they piece it together for them as well I seen roaches when I moved in I told them this I had roach traps and spray them mice stayed coming through the cracks of the house that's probably why it was so cold during the winter the heat barely worked I changed the filter the heat stopped working i just bought space heaters the walls were half way painted all the door handles kept falling off they charged every time they came out to do anything fix anything they are a scam and including the people working with them Midwest resale saying he was a lawyer or something like that said i owed 10,000 and of course I agreed to pay due to I needed another place to move and I didn't want a judgment on me make it hard for me and my son to move elsewhere so yall watch out for these companies they want you to pay for other more properties due to they threw crap cheap stuff in the house they rented out I washed the walls down because I had cats and dogs and the roaches leave behind some black crap said the house reeked of pet feces like ok my cat sprayed here and there and I had dogs but 10,000$ I'm a speak to my paralegal and see if I can sue if they don't come with I asked for I'm not about to keep paying the guy from midwest resale was so rude until I agreed to make payments every 2 weeks people are a joke I almost forgot about they painted the tub with paint for walls when I took my first bath paint was in my bath water I scraped the paint and it was a yellow ruff spot that they threw paint over Lord now that I'm moved I'm ready to go against the scammers and the jokes they thought they were going to put on me Ma Hernandez girl its ok you didn't see a ghost today send me receipts immediately please and thank you

Had an appointment at noon that no one was there for. I stayed around 20 minutes waiting and…read morecalling the number I was given for that entire time. Not a single time was it answered. Nonsensical service.

Birchwood Blue Homes - Edina Realty - Imaginative approach - showing how a space can be used.

Birchwood Blue Homes - Edina Realty

(6 reviews)

Summit Hill

Jen from Birchwood Blue Homes helped me refresh the livingroom in my older home in late 2018. My…read morefurniture was totally worn out, having suffered the effects of years of being jumped and spilled on by my kids. But I never seemed to have the time or energy to replace it myself--I was paralyzed by the idea of wanting to change so much but not having any idea how to make it all work together. Jen put me at ease right away when she walked into my house. She has such a positive and thoughtful vibe...she is totally in tune with her clients' thoughts and feelings. She began by having me collect images of decor that I like--not specific pieces (that would have overwhelmed me) but images to give her a sense of what I wanted my new livingroom to be like. We then decided on a key piece-- a beautiful rug that she found on sale-- and built the rest of the decor from there. She has a great eye for style and is attentive to budget; she is excellent at presenting options of various costs and explaining what you get for each level of spending. She's so good that she transformed what was once a paralyzing situation into a fun experience! And the entire family loves our new livingroom. It is comfortable, practical, and beautiful at the same time! So totally worth it. During the time Jen was working with me, she happened to be remodeling and refreshing a home in my neighborhood, preparing it to sell. I stopped by to check it out. Amazing. She took a challenging and needy space and made it shine, move-in ready. I was super impressed with how fast she did such high quality work. That home sold quickly for a price that made her client very happy. Very rare is Jen's combination of attention to detail, huge people skills, strong financial sense, and style. I highly recommend her for selling, staging, organizing, or refreshing your home.

"Jennifer Birkholz fixed my life! Years of accumulated clutter was threatening to swallow my office…read moreand a storage container filled with useless junk and old papers was costing me monthly. Jenny stepped in and worked magic! She helped me clean up my mess, organize my stuff, and finally get rid of that storage container that hung like a 20ft metal albatross around my neck for over 10 years. Jenny's style is all about positivity and persistence - a lifesaver for a curmudgeonly slacker like me. Change is hard for some of us, but Jenny is a gentle and effective change agent. If you're ready to get organized and make positive changes in your life, Jenny will work wonders with you." -Adam C.

True Neighbor Homebuyers - realestatesvcs - Updated May 2026

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