1. Truax Insurance

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Sandy Creek, NY

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Grimsley Agency of NY - Canastota

Grimsley Agency of NY - Canastota

(1 review)

Carol at Grimsley Agency of NY - Canastota did not disappoint. I found Carol after searching…read moreInsurance brokers near me online. Carol's name came up repeatedly as providing great customer service, nice to work with, prompt responses and great products. Well, after GEICO raised our rates $448 for next year for no reason other than inflation, we started looking. Contacted Carol and she called me right away too some information and called me back with a great rate. Basically, just a couple of dollars more for the same coverage. The cancellation with GEICO and transition to our new insurance was seamless. We recommended Carol for all your insurance needs. Thank you Carol! You are a true insurance professional.

From the owner: The Grimsley Agency Insurance is serious about protecting what's important to you. We offer…read morecontemporary and innovative insurance policies to meet the needs of individuals, families or businesses. We carry auto, business, home, commercial, motorcycle, rv (recreational vehicle), and life insurance to adequately insure policyholders in case of loss, plus keep them financially secure through specifically tailored products. Above all, Grimsley Insurance Agency offers courteous and friendly service. We have six New York locations: North Syracuse, Canastota, Oneida, Watertown, Cooperstown and Lakeville. As a professional, full-service Insurance provider, we strive to meet or exceed your expectations. Plus our relationships with over 40 top performing insurance companies allows us to maintain our focus on the important needs of our clients. We offer the best insurance coverage at the best price, supported by excellent customer and claims service.

A T Matthews & Dier - AT Matthews & Dier Agency, Watertown, NY. Homeowners Insurance

A T Matthews & Dier

(1 review)

Please tell me how one company can cost someone HUNDREDS of dollars in mistakes? First they…read more"forgot" to cancel the insurance on my truck that I sold in February (I didn't notice until 2 weeks ago because I'm on auto pay from an account I don't really look at), then they "accidentally" sent the wrong portfolio over to my mortgage broker for my homeowners insurance that is in escrow. The truck cost me over $200, and the homeowners insurance mistake was over $400. Yes I'm getting the money back, but the fact that I had to catch the mistakes, and that I was out of that money for any period of time is unfathomable. I honestly was torn about making this a public review, but that was until I made a private post on my personal Facebook page that said exactly the same thing as above (I copied and pasted it verbatim) which lead to the owner Doug Dier calling my cell phone after business hours yesterday evening to basically try to guilt me and pressure me into removing it. He claimed he was calling to follow up on everything, but spent the entire conversation placing blame elsewhere, and if it were nothing more than a professional "follow up call" then he would have stuck to my issues and not brought up my Facebook post. He accused me of making the situation seem worse, and said I didn't even mention that I got the money back (I absolutely did as I am not in the business of slander). So, if you want to have to be your own insurance agent, as well as feel harassed by the owner for your personal life, then by all means, this is the company for you.

From the owner: A.T. Matthews & Dier represents a number or quality insurance carriers to offer you the coverage…read moreyou need at the right price. Our agency is very fortunate to have established relationships with a number of quality insurance companies that offer personal insurance.

Truax Insurance - homeinsurance - Updated November 2026

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