I had such a great experience at this smoke shop. The selection is honestly one of the best I've seen--whether you're looking for glass, disposables, accessories, or something more specific, they have a huge variety and everything feels thoughtfully curated rather than random or cluttered. They even have a dedicated cigar room, which really elevates the whole place. It's well-maintained and stocked with a solid range of options, whether you're a casual smoker or more of a cigar enthusiast. On top of that, they carry kratom products, a wide selection of THC items, candles, incense, beautiful lighters and an impressive display of glass--everything from simple pieces to really unique, high-end bongs in all different styles and designs. What really stood out to me, though, was the customer service. The staff were super friendly, knowledgeable, and actually took the time to answer questions without making me feel rushed or upsold. You can tell they know their products and genuinely want to help you find what works best for you. Especially Hussy--who runs the store almost every single day. It cannot be overstated how hard he works and how kind and knowledgeable he is! He truly deserves a raise. On top of that, he is known locally as a neighborhood-therapist for all of the emotional support and guidance he gives to the customers. Whether you're going through a breakup, or dealing with something else, you can count on Hussy for emotional support. The shop itself is also incredibly clean and organized, which makes a big difference. Everything is easy to browse, well displayed, and not overwhelming like some other places can be. Overall, it's just a really solid spot--great products, great people, and a really comfortable shopping experience. I stop by here very often, and I look forward to my visits and my chats with Hussy. He truly makes my day! read more

This place is brand new (just opened up yesterday) and they already have a returning customer right here. Huge selection of glassware that is well made and beautiful! The owner had cupcakes for customers to celebrate their grand opening and he gave us a full demonstration on how to smoke from the hookah we purchased! He gave us a free rolling tray with the one we bought and some packs of charcoal and tobacco. He was super friendly and truly seemed excited to help customers find a piece they loved. Super cool dude and a beautiful shop. We will definitely be back! read more

Wonderful experience at 12:30am! they were open by chance, had just what I needed. Awesome guys, chill, welcoming. The fact that they were the only smoke shop out of 4 other smoke shops, liquor stores etc I'd been to that day and had A cigarello Call C-Notes made by a company called Acid Was FANTASTIC. Hooked me up and was on my way. Highly recommend checking this place out for all your smoking, tabacco, hookah, vape, etc wants and needs. read more

Just moved in to the neighborhood and I am very happy to say , glad I found this place ! These guys have exactly what I need. It's hard to find good selection of e-cigarets and juices in the city . This great store has it all. Very nice service , convenient local and care for costumer needs . Would recommend to those who seeks good smoke shop! read more

I was a first time customer at Trove today and had nothing short of a perfect experience. Nick (owner) was manning the shop and was pleasant, informative, and personable. The shop itself is immaculate with a very large selection of products. Will definitely be seeing more of my business! read more

Love this place! Beautiful deco and abundance of product lines. Awesome customer assistants, they made sure I was happy with my purchase starting from to assisting me with a new hookah setup and hooking me up with free Hookah tobacco. read more

I love going to this vape shop. They always go out of their way for me. If they don't have what I need if they are able to get it for me they will. Would and have definitely recommend going here for all your smoke needs read more

This place is great, nicely organized in comparison to other smoke shops. Customer service was also amazing, showed me how some pieces worked and helped me pick the perfect one for me. Definitely coming back! read more

I loved the place, the guy that helped me (Nick) wss very nice and the most important, they have a los of stuff, ill be coning back more offen, i really recomended you all to check this place out read more

Came on a visit for the weekend, not only was abdul helpful but gave good suggestions and helped me pick out what i needed! Y'all should definitely come check out his wide selection. read more

Very knowledgeable and helpful staff. Was able to get everything i was looking for in one trip. Also the staff wasn't pushy about anything which is always a plus for me read more

Love the ambiance! Pretty chilled and nice staff available to answer all your queries. Have a set of sofa's which makes the place really cozy. read more

Friendly and easy to approach employees. Very great location with a nice variety of products. Worth seeing if you visit downtown Chicago

Excellent customer service! Wonderful products! Quick and easy! Great variety! Absolutely making this a frequent stop from now on!

Seriously the best customer service I have ever seen! More than willing to find you what you need. 12/10 recommend :)

Staff was very attentive whatever I needed & that is rare nowadays I definitely would recommend it!!!

Love the staff, very helpful and friendly. Followed covid restrictions and wore masks at all time.

The best smoke shop ever! The owner treats you like family and is so nice. Has the best deals too!

Show was very friendly . Good knowledgeable staff. Best smoke in downtown.good glass collection read more