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Orlando, FL

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Tropical Smoothie Cafe

2.7 (25 reviews)
Open • 7:00 am - 9:00 pm
Updated 3 weeks ago

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TROPICAL SMOOTHIE CAFE ATMOSPHERE

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Misty E.

Smoothies were good however the service was lacking. No one really spoke, to us or one another. I'm so confused. They also looked very sad and/or annoyed to be there. Strange experience. Good things: smoothies and clean store.

Burnt & flatten Baja chicken wrap
Thear H.

I have been to numerous TS in different cities and states. I have never had any issues. On a recent trip, I went to this location and my experience was terrible from customer service and food quality. I put in an online order around 7:15 pm. The food was suppose to be ready around 7:25 and I arrived TS around 7:35. Before I walked in, I wasn't sure if this was open because most of the lights were off. I walked to the pickup shelf and the 3 smoothies I ordered where there. The quesadilla & wrap I ordered were no where to be found. After a few minutes, I asked the 4 TS employees who were sitting at a table playing on their phones if my wrap & quesadilla were still cooking. One employee got up and said that he thinks the kitchen is closed and a refund could be issued but he will go check with the manager. The manager came out and said that he could make the food and it would only take 5 minutes. About 20 minutes later, I got my food. While I waited several customers walked in and they were told the kitchen was closed so they could only buy snacks. I asked the employee what time the place closed and he said 8. I was a bit confused because on the TS app and Google it says it closes at 9pm. When I got to my hotel, the quesadilla was fine and the wrap was flattened and burnt. I don't know if flattened & burnt wraps are the new way but I prefer the old way. Short of it, avoid this location until they can bring it up to standard.

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2 months ago

New staff and Managment is exceptional. Will be back for sure in the future. Food was fresh and everyone was friendly.

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9 months ago

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9 months ago

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2 months ago

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2 years ago

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4 years ago

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3 years ago

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2 years ago

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6 years ago

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3 years ago

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2 years ago

Açaí bowl was good and I added peanut butter. But very small portions. Workers were nice and store was clean.

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2 years ago

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3 years ago

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3 years ago

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4 years ago

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4 years ago

Super friendly service and amazing Açaí smoothie. This is our new smoothie stop whenever visiting the area.

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4 years ago

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4 years ago

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6 years ago

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4 years ago

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5 years ago

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