I had a horrible customer service experience with this location on Saturday, August 29, 2026. My wife placed an order for delivery via the app. It gave about an hour for an ETA. That came and went. We decided to give them extra time, just to be safe. After waiting another 30 minutes, my wife called. Their phone does not ring or give a busy signal, it immediately hangs-up or disconnects. I tried calling from my phone and had the same behavior. At this point, I decided to drive to the store which is a couple blocks away. I explained to the person working at the till that we never received our order. They said they'd check into it but proceed to help everyone else in the store. They said they remember giving it to the delivery person. I reiterated we never received the order. We have a doorbell camera and would have been notified if anyone came near our front door. At this point the employee checked the order history with the lady in back. They confirmed our order. The lady said they made it. To which I repeated again that I never received it. At this point the lady goes back and the person at the till keeps helping new customers. I'm not sure if they're re-making our order or what is happening at this point. 30 minutes later. The person at the till said they can't remake the order again. I repeated that we hadn't received our order and that I tried calling multiple times before driving in. He said the phone never rang we would have to take it up with DoorDash. We did not receive any DoorDash information with our order, so that's not possible.... At this point, I asked to speak with the manager. He went in back, said that they would be in Monday. After which I leave extremely angry. When I got back home. I found the order multiple units down between garages. They did not come anywhere near our door. Our smoothies were melted, my sandwich was cold and my wife's food items were gone. I've just tried calling the store multiple times to speak to the manager. The phone still disconnects immediately. This is the worst customer experience I've had in quite some time. I would advise everyone to avoid this location if possible. At the very least, do not order delivery. read more

They were very accommodating to my nut allergies. The employee told me that they keep it separate but that they'd make sure to clean everything and that there wouldn't be any cross contamination. The smoothie was really good! read more

I had been searching for JUST the right, fruity, value-priced smoothie and it's been found! Service is ALWAYS faster than you even expect with a calm, cozy, relaxed ambiance. LOVE the ability to order ahead via their app and earning rewards and sale specials! read more

I like this place - wish I had one closer. Offering a solid variety in juices, smoothies and also solid food, you are sure to find something for you entire family here. Been here twice, I will be back many more times as well. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Fargo, North Dakota

Smoothie was good however shop was disgusting. Dirty floors, bathroom, hallway, etc. The water in the bathroom was skolding hot and the hand wash left a hospital smell on my hands. Will not be back to this location. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Fargo, North Dakota

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I typically get the Island Green smoothie, which I'd like to think is good for me with the fresh spinach and kale, but also strong notes of mango, pineapple and banana. Smoothness is good, necessary in a smoothie, hence the name. Priced reasonably! They're pretty large drinks. Disappointed in the styrofoam cups, but they're cheap and good insulators I guess. My sister gets the Blueberry Bliss. She says, "Berry good." Didn't care for the cashier handling money with gloves on and then not changing the gloves when bringing the drinks out. Cleanliness was so so. No wifi. Also, the Chicken Caesar wraps here are delicious. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Fargo, North Dakota

Had the absolute worst experience with an Uber order from the 13th avenue location and the young lady working was the rudest person ever when they forgot $10-14 worth of my order offers a smoothie card dude I ordered food and paid for food! I ask when the manager would be in and get not for a long time and more excuses and then hung up on! Tried multiple times to get a hold of management and have yet to hear back even after contacting both stores and them claiming they were contacting the owner I am just disappointed and probably going to take my business elsewhere from this point forward since they don't seem to care how their employees treat loyal customers who literally feel ripped off and truly were! read more

Got my food fast, but my smoothie tasted like watered down nothing. I got the chia banana boost and it doesn't taste like bananas and very obviously doesn't have the dates in it like it's supposed to. It has no sweetness at all, however, My Buffalo chicken wrap was wonderful! read more

Great food and smoothies customer service is amazing I went to the one on 13th very clean and very nice people I will most definitely be going there all the time read more

I wouldn't recommend this place to anyone who is looking for legitimate smoothies. I got the sunset sunrise smoothie and I could tell right away there was little or practically no fruit. It tasted just like a whipped up slush. If you advertise smoothies I expect real fruit, especially when the price of the smoothie reflects that of real fruit. I am getting tired of eating fast food junk all the time and really wanted to eat something more healthy but reasonably priced. I also got a chicken Caesar salad with my smoothie. There was barely any chicken in it, barely any Parmesan cheese and it just lacked flavor over all. The Caesar dressing was really watered down. read more

Great smoothies.. but people have no respect. One of the workers called my mom (who was a customer along with myself) a loser and said she didn't know how to park when we were in and out and parked slightly crooked. I will come back. But the workers need to learn respect. read more

Of course their smoothies are delicious, but the food was unexpected. Love their sandwiches and kale apple slaw. Just wish they delivered!

Jenna, the general manger is so incredibly sweet and has the best customer service! You will not be disappointed with this menu, their smoothies are boosted with energy, nutrients, and flavor! I would recommend asking for your smoothie without the sweetener, this will cut about 130 calories off of your smoothie! read more

I love Tropical Smoothie, always have! The sunshine smoothie and Caesar chicken wrap are my go-to's! I don't think of it as a "low calorie" option obviously because it's not, tortillas, mayo, salad dressing, fruit, etc all have calories, sugars and carbs people! But the ingredients you are consuming are much healthier then a greasy fast food hamburger and fries :) I eat half the wrap and half the smoothie and save the rest for meal 2! The price per meal size is great! read more

I have been here at least a half dozen times. There are a few things that could really use improvement. 1. They allow you to get smoothies without sugar (which is great), however one time I did and it tasted fine on that particular smoothie. The second time I did this the smoothie I ordered without sugar was inedible. In my opinion, they should recommend that some of the smoothies on the menu are not palatable without sugar, otherwise you are basically wasting money. 2. To me, it seems to take an inordinate amount of time to make a smoothie! I thought I would go there to get something "quick" and get back to work - this has made me late every time. I guess I would be able to understand but people who ordered food received their order before I received my smoothie. I can't understand how that is possible. read more

It is so great to have such a friendly, fun, tasty smoothie shop so close to home! The selection is nearly unending, and i have yet to be disappointed with their taste, consistently good! Staff is always smiling and cheerful. Overall great stop for yummy smoothies and snacks! read more

I like this place for a quick, healthy breakfast or lunch. Fresh fruit and vegetable smoothies, to which you can add flax, protein, or vitamins. They also have salads, wraps, sandwiches and tacos. I like them because they have Beyond Meat vegan chicken substitute. The workers are mostly high school kids but they are polite and seem to know what they are doing. The gm is also nice. read more

Yay! They finally opened a second location closer to my house! Now I don't have to drive across town to get my smoothies! The new location is a little bigger than the original and has more seating including up at the bar so you can watch them make the smoothies. Still delicious and I love how they switch out their menu seasonally to keep it fresh. read more

The smoothies are amazing! Sweet, fruity, and you can add fat burners or vitamins. I also tried tgeir fkat bread cajun lulu. Spicy sweet and very juicy. Join the text club for weekly $2 specials. read more

I love the food and smoothies at TSC. That being said, the quality at this location definitely varies. Not sure if it depends on who is working or who's in a bad mood that day, but the wraps will either be awesome and well put-together, or the contents will just be thrown together and it will be mostly just the bread that you're tasting. I will still visit and recommend to others, just needs a little more consistency. read more

My husband and I went for a b day lunch today. We ordered two bowls; Thai chicken and a Baja chicken which was a second choice because they were out of the tomato salsa needed on our first choice. When paying I was told he didn't have any ones for change. I said I would talk quarters. I also exchange five ones for a five so he would have change for next customer( me trying to be helpful). We waited 20 minutes and finally an employee brought out two wraps, I explained we had ordered bowls. Apparently due to the loud music , Marley, who took order, didn't hear me,even though my husband did hear and confirm I order bowls. When we finally got our order we had been waiting 30 plus minutes. Once we got home we found that they had given us a bowl of lettuce, carrot sticks and crunchy chips things. Hmmm, screwed again. I called to voice my complaint and was told there was no manager but sorry and they were not willing to do anything about it. They now owe me a ruined bday lunch and 7.49 for a bowl. I asked managers number,called him and left a message. We willl Never go there again. read more

I usually enjoy the food but I am very disappointed in their service. I show up at 7 before my very busy day of work and taking my daughter to school. The lights were off, no one was there, and we waited for ten minutes. Awful service. No patience for laziness. Very disappointed. #nopatience #4laziness #lovemydaughter #nottheservice #ick read more

I am a big fan of tropical smoothie cafe. The smoothies and booster options are good and the food is pretty good too. Really like the flatbread menu items. Only knock on this excellent healthy food option is the service which can be sub par. I have had frequent errors on orders: wrong smoothies, menu items or can't seem to get special instructions correct. Still recommend this place. read more