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    Tropic Supply

    5.0 (1 review)

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    1 year ago

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    AJ Madison Home & Kitchen Appliances Showroom - Visit our Miami showroom and experience over 2000 appliances.

    AJ Madison Home & Kitchen Appliances Showroom

    1.8(1.2k reviews)
    3.6 mi
    $$

    I posted a review they gave me to complete, see below. They told review did NOT meet their…read morerequirements and was moderated or not posted. Apparently they don't want reviews telling the truth? Here is my review: Ice maker was back ordered for two months, first one received was wrong model. Return and reordered. Second one arrived within a month, works great!

    UNETHICAL BUSINESS PRACTICES - USED PRODUCTS SOLD AS NEW…read more We ordered a freezer from AJ Madison and it was delivered in January. The freezer they delivered was damaged, so we requested that they replace the unit. They delivered a replacement freezer in January that was also damaged. The damaged freezer does not look like a factory finished product according to the product pictures posted online. The top of the freezer has a makeshift top on it that is visibly a repair. The freezer that was delivered is either a factory second that was sold as a brand-new unit, or a scratch & dent unit AJ Madison is selling as a new unit. We requested that AJ Madison come and get the secondhand freezer and replace it with a new freezer and they are refusing to replace the defective unit. We've reached out to the Better Business Bureau, in addition to the manufacturer Koolmore. The only option we were given by Koolmore was to open an onsite repair ticket that must go through AJ Madison in order to try and make the freezer like factory new. Customers need to be made aware they could get factory rejects or scratch & dent appliances falsely advertised and sold as brand new, without any recourse to have the product replaced.

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    AJ Madison Home & Kitchen Appliances Showroom - Visit our Miami Appliance Showroom and experience the beauty of Monogram appliances.

    Visit our Miami Appliance Showroom and experience the beauty of Monogram appliances.

    AJ Madison Home & Kitchen Appliances Showroom - Visit our Miami Appliance Showroom and experience the beauty of Monogram appliances.

    Visit our Miami Appliance Showroom and experience the beauty of Monogram appliances.

    AJ Madison Home & Kitchen Appliances Showroom - Jennair Appliance display located at our Miami Showroom

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    Jennair Appliance display located at our Miami Showroom

    Best Buy - Entrance to the store

    Best Buy

    2.1(188 reviews)
    4.0 mi
    $$

    Anthony in GeekSquad was an amazing bit of help to the issue I was having, kept us company and was…read morevery sweet and hilarious while trying to understand the issues going on with my device. He kept us laughing and in high spirits while enduring a stressful understanding of my phones issue, and kindly gave advice in help. After sending us to the Apple Store for further help, he called back to assure us if needing him in any other assistance while there. Truly an amazing worker, I wasted 4 hours there with no solution but he made the 4 hours very worth it and enjoyable throughout.

    I purchased an electric bike from this store my second attempt, since the first one arrived…read moredefective and I had to go through the whole return process. This time I decided to pick it up in-store specifically because I wanted to test it before taking it home, after all the trouble of assembling a defective unit by myself. The box was larger than me. I weigh 125 lbs. I simply asked for a little help opening the box so I could check the bike before leaving. Not assembly. Not installation. Just opening a box. The store was not busy. Multiple associates were available. Every single one refused, citing store policy. No one offered any alternative. No goodwill, no common sense, nothing. This is consistent with every experience I've had at this location. The staff is consistently unhelpful and indifferent. I will not be coming back, and I would not recommend this store to anyone.

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    Best Buy - Inside

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    Inside

    Tropic Supply - appliances - Updated May 2026

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