Jensen was a customer representative in the footwear area and he was a very intelligent young man…read more Very attentive and looked up and handed me every type of shoe or size that I needed and I mean I went through like 15 or 20 different shoes and sizes and he stayed positive and helped me out the whole time if there was more young people like this as customer the world be a better place.

Tried to return some shoes I ordered online & received yesterday. They were the wrong size & I…read moreneeded to get a smaller size. While looking at the other shoes I left the ones to return at the cash register. In that time the manager, Sam thought he would take it upon himself to "scrub" my shoes clean because they looked like they had been worn. Due to this he then informed me my only option was to exchange the shoes for another size and pay the difference. (He let me know this part but never told me the shoes were 'dirty' or that he 'scrubbed' them.) My daughter ended up not liking the fit of the smaller size so I went up to the front to return all together or even for a giftcard to order some online since this store basically has no youth basketball shoe section with any ankle support. While upfront I was expected to know they were dirty (even though they have no evidence of wear other than no paper inside the box it was shipped in.) When I was confused because this wasn't communicated to be by Sam by the shoe section, he came up to explain it further. And by explain I mean he spoke like I was a child and not a grown woman needing to return shoes so I could buy MORE shoes from this company. He proceeded to show me the evidence they had been worn & the wet spot from where he took them and scrubbed them to 'do me a favor'- which I gave no permission for. In the end I was told there was nothing he could do and that I could leave with the too big shoes or buy more expensive ones and pay the difference. I will never be shopping at this location or any other location. The professionalism and manner in which this was handled & how I was treated was embarrassing for this store. Looking at the shoes with a flashlight & outside you can see a very small area that if you angle the shoe just right you can see it. And honestly who knows if it was there before hand or done when Sam was handling my shoes & cleaning them. All very shady.

Nice, new and clean range! Located in front of Costco, the location is spacious, well- lit, and…read morestocked with a good selection of handguns, rifles and shotguns. The store associates were polite and helpful. The shooting range has two rooms with a safety observer in each room. There is a display with timers for each lane to track when your range time is up. There are discounts for members, which makes sense for locals. We rented lanes by the hour and they do have lanes for rifles. Guns are also available for rent along with safety equipment and targets. Gun rentals do require using ammunition purchased from Range USA. They recommend, and I agree, washing hands afterwards. They did not have soap to clean lead off the skin, which is something most other ranges carry and something I strongly recommend they carry.

Really nice range. If you're looking for something specific if they don't have it you can probably…read moreoder it on their website.

Customer service, while I was a smidge too preoccupied to reply, was very precise and rapid…read more Shipping time was exceptional, and they packed my black powder firearm quite liberally with protective paper at no extra charge. At an excellent price and perfect service, there's no higher recommendation I could give than Bucks and Jake's! Thank you all for your hard work, expect more orders from me in the near future.

Always helpful and a good selection! Nice selection of reloading and black powder. Choke tubes…read moreavailable. Bought some nice leather ankle hosters and primers are available again.

Amazing 'Guntry Club'!!!!…read more Everything you could need or imagine under one roof. Gym, Dojo, Range, Gun Store, and an awesome Restaurant. Even a place to unwind. ;-) A group of us went to check it out to see what something like this would be like. One word... Impressive. The Staff is great! Friendly. Helpful. Professional. Knowledgable. The Restaurant is delicious. We had no intentions to eat, as we had lunch a bit before we stopped by, but the food looked so damn good! So, we sucked it up and ate again. We were were not disappointed. They offer Memberships that include Range Time at VERY reasonable prices. And the Range itself is State of the Art. If I lived closer, a Membership would be a no brainer!!! Check it out. It's worth the visit, and then some!

Went to the restaurant connected to the range and it's freakin awesome. The burger I got was the…read more"fire watch" which came with pepper jack cheese and fresh bacon, jalapeños, tomato, onion and lettuce. Enormous burger, amazing flavor and not dry in any sense of the word. Cooked perfectly. Comes with fries as well and they too were delicious and perfectly cooked. Can't wait to try other things on their menu.

Had a 20-30% off if ordered online. Asked for help with the online not working to give % off and we…read morewere told by 3 employees that's store policy we can't give you that discount. So we spent our $300 at Dicks sporting goods instead where staff was very helpful and got 20% discount.

A recent experience at the store was very disappointing because they failed to put proper pricing…read moreon products. I picked up an item that had an on sale sticker on the shelf below it. But when I went to pay for it, it rang up with the original price. I addressed that with the manager and he said that it was not his responsibility that some items not on sale, would get placed with the wrong sale item. I found him very disingenuous and failed to give any consideration for his customers. I asked the girl at the cash register to call up the manager and she said just go back and take a picture of it. When I got back there, I was ambushed by the general manager, who informed some things get moved and the price didn't apply to the product sitting above it. I believe that the general manager could use some training when it comes to his customers and not wait to ambush them at the location of the product. I consider this to be a bait and switch tactic. They were hoping the customer wouldn't notice the change in price at the register. Therefore, I would give them a very low rating and now I know why I don't do any business with them. Be careful when you buy something from Academy. If you don't watch them, they will steal your money at the register.