Unfortunately, my cat was suddenly taken very ill and had to be rushed to the emergency hospital…read more We had no appointment, but there were only around half a dozen families there on a Monday night around 9pm. The front desk staff were very kind and helpful. The veterinarian (Kailey Werkheiser) was very detailed and transparent in her diagnosis and treatment options. The story has a sad ending, but the staff, techs, and veterinarian were outstanding in their communication, compassion, and empathy throughout the entire process.

MVA Emergency and Critical Care quick actions literally helped save Jalen's life! The doctors and…read morestaff were extremely caring, professional and transparent. I was never given false hope and the pros, cons, and odds of each decision or option they provided me with were very clearly explained. I was never pressured into making any decision and they were supportive of whatever I did decide. I truly believe had it not been for their quick recognition, action, and compassion, Jalen would not be here. I highly recommend MVA ER and Critical Care teams. Here is a bit of detail into how they helped save his life... I brought Jalen into the ER 2 times, for suspected pneumonia caused by Kennel Cough that he caught after being boarded. The first visit, the X-rays did not show pneumonia, but he was showing mild clinical signs. I was given the option to hospitalize him for a few days or treat him at home. I opted to treat him at home since his case was seemingly mild and thought he just needed antibiotics and some good rest. He was seemingly getting better but then took a bad turn 2 days later. I rushed him back to the ER and he was admitted. X-rays now showed full blown pneumonia that had not responded to the antibiotics he was given. He was admitted to the Critical Care Unit where a specialized procedure was performed that would help identify the causative agent and get him started on the correct medication. He was in the hospital 3 days. I was not able to visit him since he was infectious, however I received phone calls 2x per day as well as photos of him texted to me. He was looking good, and we had a plan for him to come home. The morning he was supposed to come home, I got an early phone call telling me something had happened. Long story short, the pneumonia worsened overnight, and he had coughed so hard that he developed a pneumomediastinum which was causing his heart rate to drop dangerously low. I became hysterical on the phone, but the CC doctor was able to calm me down enough to snap me out of it and get to MVA ASAP. When I got there, I was immediately taken into an exam room and met by the CC doctor. She explained the situation and that his best chance of survival was to transfer him to Penn Vet where he can get the specialized emergency surgery and possible ventilator care he needed, but it needed to be done now. She also explained the odds of him surviving any of this (they were not good 50/50 at best, and those odds dropped to 30% if he had to be put on a vent). I okayed the transfer, and after I did (as to not influence me one way or another), she told me that after talking to me the past few days, she knew I would say yes and she already had a team prepping to transport him. A doctor and their best ICU nurse traveled with him. He was kept on oxygen the entire time, the scene was something out of a movie. I was able to visit with him for few minutes while they finished setting up the transport vehicle. The pneumomediastinum caused air to also build up subcutaneously, so when I pet him, I could literally feel air bubbles under his skin. It was horrifying but clung to hope. Then it was time to go, they wheeled him out and loaded him in the transport vehicle. It was a 45-minute drive to Penn Vet. I followed the transport vehicle and met them there. They unloaded Jalen and immediately wheeled him back into a room at Penn. The MVA staff looked back at me with such compassion and concern. I appreciated these glimmers of hope and compassion; they were much needed during such a traumatic experience. I truly believe it was the quick actions of the MVA staff that attributed to saving Jalen's life. I arrived at MVA at 9:10AM. He was in emergency surgery in Penn by 11AM. It was the fastest, longest morning of my life and I will never forget any of it. Thank you so much to Dr. Fischer and the staff at MVA. I hope you know you were an essential part of literally saving Jalen's life and I am forever grateful.

We were able to get an appointment right away and even though it wasn't an urgent visit it was…read morestill nice to be seen quickly. The front desk people were super friendly and helpful and the doctor and tech treated Peeps kindly. Thank you

Dr was knowledgeable and helpful about our dog having allergies. They didn't try to do blood tests.read more

I have been taking my dog to Dr. Rahe for almost a decade and I have also had emergency…read moreappointments with the other vets. The practice provides great care and the office staff and vet techs are always helpful.

Warning: Do NOT bring your pet to David A. Walker at Gateway Animal Hospital!…read moreI brought my perfectly healthy cat in for a routine rabies vaccine. What happened next was anything but routine. The vet aggressively pushed Q-tips so far into my cat's ear canal that it ruptured her eardrum and caused severe trauma. Within an hour of leaving, my cat was in obvious distress. I rushed her to an emergency veterinary clinic, where she was diagnosed with Horner's Syndrome -- a condition in cats that results from severe neurological or physical trauma. Half of her face was paralyzed for an entire month. Years later, she still has facial twitching. A routine vaccine visit left my cat with permanent damage. Please do your research before trusting this vet with your animal. What should have been a 10-minute appointment turned into a medical emergency and lasting neurological effects for my cat. No pet owner should have to go through this.

Dr Sarah Callow is one of the most compassionate, kindest people I know...She is knowledgeable and…read moreknows how to treat animals, so that they are not terrified. If you are looking for an honest vet, who loves what they do...then Dr Callow is the right vet for you.

Dr Sarah, is by far the best vet I have had the good fortune to meet. She is honest, witty and very…read morecaring regarding the health and well being of my 4 legged family members. I would highly recommend her to anybody looking for a great vet!

Had my Gf bring my cat to this vet just for a standard check up because it had been a while and i…read morehad to work. I asked to make sure he got a good once over, especially with his teeth, a nail clip and a blood draw. Instead, i got a report from my gf that they couldn't even get close to my cat because he was so "misbehaved" and sent him home with 100 mg Gabapentin, without even administering it, and told us to schedule a new appt later, but not until he takes those pills. They didn't weigh him, look in his mouth, clip his nails, draw blood or anything. But they Had no problem sending me a $250 vet bill for doing literally nothing of the things i asked! Gave him 2 shots and a clean bill of health tho! Fast-forward to literally a month later, where I'm now spending $7000 at an emergency vet on a PU surgery on my blocked cat. If this vet wasn't so "afraid" of my cat he could have gotten a blood draw, like i asked, in order to check any of his levels and cell counts. Maybe i could have got him on a Urinary Care diet months ago and avoided all of this if the vet even bothered to do their job. I'm actually writing this review as I await the Emergency Vet parking lot. My cat can be nasty, I'll give you that. He was an abused street cat and doesn't like strangers. But no vet I've ever been to with him has ever complained about his behavior, refused care or even sent me home with the absolute max amount of sedative you can give a cat. My last update from the emergency vet currently working on my boy was positive! She told me he was feisty at first, but overall is a sweet guy once he feels comfortable in the environment. Funny how that works. I'm sure this vet is Great if you've got a dog who loves everyone or an old cat who is pretty laid back, but If your animal has any anxiety issues, i'd stay 100 miles away from this vet.

Good small vet practice - excellent for your day to day vet needs. Dr. Furman is very…read moreknowledgeable and good at explaining reasons for his recommendations and discussing options. Staff is caring, friendly and efficient (gets things right and follow up well). Price is very reasonable; you get the care you need without overdoing it. Have had basic check ups, shots, small cyst removed, and nails trimmed, as well as a much needed dental cleaning.

I am so grateful to Dr. Brian Novak and the team here for taking us in last minute. We had taken…read moreour conure parrot to another vet to have his wings clipped. Instead of clipping them the proper way (1st 10 primary feathers) they clipped ALL of his wings and left the first 2. Bird can still fly but he can't land in a controlled manner plus he flies wobbly. When you look at the bird, it just doesn't look like what a bird's wings should look like. Enough of the butcher job by the other vet. We called Animal Medical Center since they were recommended by the Association of Avian Vets in a panicked state. We weren't sure if Ripley would be ok. We were told to bring him in and they would take a look at him. Dr. Brian cheered me up and made me laugh even though I was in tears with concern for our feathered baby. He reassured us that Ripley would be ok, although he wouldn't clip him this way. He said that since the way they were clipped, the ends might poke at his body and cause him to pick at his feathers, if that were the case they would give him anti-inflammatory to help. They didn't charge us for the check-up! They definitely have our business because of their caring in our time of need! Thanks Dr. Brian for being awesome!

felt like it was all about the money, also I heard one of the assistants say that they forgot about…read moremy dog n they just went ahead and took the next client. when I said i thought u forgot about me they made an excuse about a diagnosis of another dog to make me feel bad. I also opened the door and asked if they forgot me the person at the desk shrugged their shoulders. Didn't seem too concerned about anything but how much money they could get. I gave u 1 star because I can't do NONE.

Been going here for a year now... Dr. Clarke is great! During my pup's recent annual, I didn't feel…read morerushed. She asked multiple times if I had any addl questions or concerns. Highly recommend. Their pricing is also in line with the average vet on this area. I did the Paw Plan they offer the first year but didn't find it to be worth it in the long run to continue. It's only worth it if your dog needs add'l visits during the year (sickness, etc) which my dog did not. If I could make a recommendation, it would be the friendliness of the front desk staff and ability to explain billing. Whenever I ask questions abt the bill, I never receive a good explanation and just take it home to figure out myself. Overall though, my dog's care is what's most important here and they provide excellent service!

Refused to get us our prescription for our sick puppy in a timely manner. Had to go through an…read moreentire weekend with our puppy not being able to get the medication that they recommended because they couldn't take 30 seconds and write our prescription.

I had an outstanding experience with Heart + Paw KOP for my two dogs' rabies vaccines & health…read morecertificate appointments required to move abroad to Europe. Dr. Martin Ortiz and his team were very friendly, helpful, and thorough throughout the entire process and made sure all of the requirements were completed as needed and in the expected timeframe. Coming to Heart + Paw for this process definitely relieved some of my stress that comes from such a big move! I would recommend them to anyone.

I've been taking my pup Mocha here for years. Not too long ago, she was sick with I don't know what…read moreand after spending almost $600, she wasn't any better. We cured her by ourselves! This place didn't give a diagnoses, nothing. Not to mention, they raised the price of all their services. I looked into another vet in my city and the prices are definitely lower. I'm thinking of switching.

Small private practice with friendly, skilled staff. Easy scheduling and follow up. Staff provided…read moresafe, confident care for anxious pup.

In this day of corporate Veterinary medicine it's so refreshing to find a solo practitioner with…read morethe knowledge,skill,bedside manner and caring nature of a James Herriot. I've known Doc Gallagher for almost 30 years and have the greatest respect for him. Dr. K.R.S

Sad Tom's closed. Got our dog from there and he is a great dog. Tom was super helpful and nice.read more

PLEASE DO NOT BUY IN TOMS PET OUTLET FRENCH BULLDOG…read more I bought my dog Zeus from this place, and it turned out to be one of the most heartbreaking experiences of my life. I paid nearly $5,000 in na French bulldog believing I was bringing home a healthy, well-cared-for puppy. Sadly, I was wrong. Zeus had health issues from the very beginning. Despite all the love, care, and medical attention -- including over $10,000 spent at a veterinary hospital -- Zeus passed away at just 1 year and 6 months old. No animal deserves to suffer like that, and no family should have to go through the pain of losing a pet so young. The emotional and financial damage this caused me is beyond words. With a broken heart, I'm leaving this review as a warning: do your research before buying from this place. Don't be fooled by promises or appearances. I truly hope no one else goes through what I went through. This entire experience traumatized me deeply. Losing Zeus so young shattered me emotionally, and I'm currently on medication just to help cope with the pain. Nothing will bring him back, but I hope my words can protect others from the same grief.