We are repeat customers and this is our 2nd time working with Willie and Joe of Factory Doors and…read moreWindows. This time it was due to a tree falling onto our 2nd floor master bath windows and 1st floor kitchen windows. Willie communicated diligently with us and our home insurance in order to accomplish the job in a timely manner. Willie is easy to deal with and provided different pricing options from which to choose. They installed the ProVia brand of windows and we are extremely happy with the results. We highly recommend Factory Doors and Windows!

Thank you to the team for the incredible work installing our new door. It turned out even better…read morethan we expected. The care, precision, and effort that went into every detail were clear from start to finish, and we truly appreciate the time taken to make sure everything was installed perfectly. Excellent craftsmanship and a great experience all around.

Hi Eric, I am…read morewriting because I believed it was important to provide feedback on my experience with your company NSE Windows. The installation of seven Marvin Ultimate Double Hung windows at my home in Centerport was completed today and I have to say that I could not be happier with the product, the process, and the end result. My home is over 100 years old and the moldings were intricate and required careful thought and meticulous measurement to achieve the optimal installation. In addition, the workers were dealing with plaster walls and existing materials that were from that long ago period in time. Mike and his team were able to execute this job with a level of skill and attention to detail that could not be surpassed. In addition, Mike's team was receptive, polite, and dedicated to doing a good job. I must say that the entire experience exceeded all my expectations. From the prompt follow up after my initial inquiry; your knowledgeable sales associate, John, coming to my home several times; meeting with you at the showroom to review the project and options; the site visit from Mike to go over the job, measure, and answer any questions; in addition to Eric, part of the team, coming to my home to assess and take samples of existing moldings. All of these efforts did a great deal to assure me that I was making the right decision in choosing Marvin and NSE windows. In closing, I would not hesitate to recommend NSE Windows to other potential customers and certainly would not look any further, if needed, for any future projects. Thank you again. Best regards, Celeste M Homeowner

We had the pleasure of working with NSE to install 13 new windows and a new door in our home…read more Although it was a huge undertaking the sales process with Eric was quick, easy and thorough and the ordering and installation followed in the same regard. We felt comfortable the entire time. Eric listened to our wants and needs and constructed an affordable option using the quality products we wanted! We then had Mike and his team install the windows during a 3 day process- always communicating, friendly and professional. They went above and beyond and any concerns we had were always taken care of immediately. They were all exceptional to work with. We would recommend NSE for any home window installation! They were all great to work with and superior in their craft!

Awesome!! Amazing expertise and accommodation! Mike is the realest! THANKS for your patience and…read morethe extra help!!

I called Michael to repair a broken window. He came within…read morean hour; took care of it and cleaned up. Nicest guy ever (and honest) and I would highly recommend him.

Tony and his crew took on a pretty difficult project for me of replacing arched windows in a tower,…read moreabout 15-20 ft up. The windows were inaccessable from the outside, so they had to improvise from the inside. It took two days to replace (plus production time), and they did a wonderful job on as it as far as I can tell - the new windows look great! I am very thankful for their help and for being attentive to my needs when I asked them to change the glass from tinted to clear. I give my highest recommendations to this company and their services are well worth the money. I had a great experience with their work, thank you!

We are so happy with the installation of our new front door! Tony the owner is a really nice guy…read moreand he is so fair and honest! The workmanship is awesome! We highly recommend this company!

Benson was amazing. He responded immediately and scheduled a visit the next day. He had to order…read morethe glass which took one week and he installed it the day the glass arrived. The job was meticulous and done perfectly at a very competitive price. I will most certainly call him if I have any other needs with respect to my windows. I will also recommend him to anyone I know who has to replace a window. Great job, Benson!

Very good service. Honest, reliable, very reasonable, a job well done. I already referred them to…read morefriends.

David was an absolute pleasure to work with. Extremely knowledgable and easy to communicate with…read more Couldnt be happier with all my new windows and doors. Highly recommend!

Discovered Morningstar Doors and Windows on Yelp after being discouraged at a different store found…read morein a circular. Decided to check out Morningstar due to its fabulous reviews. Ended up walking in on a Saturday to a surprisingly decent sized showroom. We were greeted by Jim who educated us first-time buyers on different types of front door materials, accessories and options. This was the shopping experience I was looking for, especially for us first-time buyers. We had in mind what we were looking for and Jim was able to replicate exactly what we wanted and with guaranteed good quality. There were plenty of brochures to build what we wanted and Jim was able to build our front door on a computer program so we could visualize exactly what we wanted. Morningstar takes care of the purchasing and guarantees a lifetime warranty. You have to find your own contractor for the installing portion - they give you a list of recommended contractors or you can go your own way and find your own. Our custom blue door and screen door was delivered in exactly 2 weeks! We couldn't believe it. Especially because a competitor prior to this visit told us we would have to wait 8-9 weeks for a custom door almost doubled the price. We are highly pleased on our purchase and will certainly recommend Morningstar to all our friends and family!

I am very disappointed with the level of professionalism and responsibility shown by this company…read more Last week, I visited their showroom to look at doors and windows and spoke with the owner about the materials and installation process. We scheduled an appointment for Monday at 10:00 a.m. for him to come to my home to take measurements. After that, we planned to set another time to discuss the contract in detail. At 10:00 a.m. on Monday, the owner called to say he had something urgent to take care of and could not come, so we rescheduled for Tuesday at 11:00 a.m. However, on Tuesday, he never showed up--even after I waited until 5:00 p.m.He did not call, text, or provide any explanation for missing the appointment. This level of service is completely unacceptable. I strongly do not recommend this company due to their lack of responsibility and respect for customers' time.

They came and fixed the problems on the windows, they could. They took responsibility for their…read morework. A+

I was extremely pleased with American Windows they replaced…read morea very large wall to wall window in my condo they were on time, neat and the window looks great I highly recommend them

To start, American Windows Plus is responsive and speedy when it comes to new clients. They were…read moregreat to work with when I first had my windows installed 2 years ago. It's rare to see a 5 star business receive a low rating review like this, but unfortunately I had an incredibly disappointing experience, which I feel compelled to share with other homeowners to prevent anyone else from falling victim to their unprofessional behavior and lack of accountability. One of our large casement windows was factory damaged and no one noticed till it started to fog up over the past year. I requested a replacement as it was well within the 20 year warranty period. They asked for picture proof and I provided. I had to keep following up for 2 months because they couldn't provide a timeline for installation. When we finally aligned on a date they notified me within 1 hour of the appointment that they can't come because they had a situation. It's okay, things come up but you're suppose to provide a solution with next steps and not keep your clients waiting for an answer. What's truly disappointing is how Ken handled the situation. No one came to supervise the installation so that is a mistake on their part. Instead of acknowledging their workers' errors, they pointed fingers at me, accusing me of tampering with the frame & caulk. Mind you, none of my windows have caulk between the glass and frame. I'm so confused where that came from. I had photographic proof of the window's condition before and after installation, as well as security camera footage of their technicians using boxcutter and hammer to remove the frame (which I assume is what caused the damage). As a homeowner who had placed trust in American Windows Plus expertise, I was shocked by their lack of integrity and commitment to quality workmanship. A company that truly values its customers would have promptly addressed the issue, taken accountability for their errors, and worked towards a solution. Instead, they chose to evade responsibility and, quite frankly, tarnished their own reputation. Now, I have to live with the unsightly scars of their negligence - visible scratches and awkward caulk on the exterior window frame. Despite providing all the evidence necessary to prove their mistakes, Ken continued to deny their wrongdoing and refused to provide any solution or replacement. I share my experience here not only to vent my frustration but also to warn potential customers about the unethical practices of American Windows Plus. I believe it's essential for homeowners to make informed decisions when choosing service providers for their homes. It's clear that they prioritize their own interests over customer satisfaction and quality service.

Had a great experience with Ralph Thomas the sales representative. From start to finish he was…read moreinformative and understanding of what I wanted for my home. The measurements where taken by his team and when we talked about the details it was a breeze, and there input was what I felt honest and the best for me not just up charges. They even talked me out of things that aren't needed for my location like triple pane glass and the black trim does fade over time. I did order in fall, and the windows as promised ready in the 6-8 week time frame. We were in a deep freeze at that time. I didn't want to do the install until nicer weather. At this time the windows were installed. All 18 casements, bay window and sliding glass door. I couldn't be happier with the 2 day install for windows and flashing that they replaced throughout the outside of the house. The price was extremely reasonable for the amount of windows and work that was done, and lower then all the competition that had different sales pitches but I got windows for what I wanted not what was pushed to sell! I extremely satisfied...

Wonderful from beginning to end. The salesman listened to our concerns. We need to replace an…read moreoversized bay window. Not replacement windows but new construction. Two previous salespeople had their own agenda. Took a tour of the warehouse where the windows are made. Awesome local business with tons of skilled workers. The window was made to order. Exactly what I wanted Installation day came and it was done in a thorough thoughtful way. Having this 60 x 133 hole on a frigid day could have been a disaster. The job was completed cleanly and in a timely manner. I was so impressed The price was good compared to others we spoke with. I highly recommend this Deer Park gem.

FANTASTIC job done on the windows for our entire home. John did beautiful work at a very…read morereasonable price. I plan to use them again when I change out my front door. Such professional and kind people. I 100% recommend!

My wife and I had 10 interior doors in the house by John. I would strongly recommend John because…read morehe is very dependable, trustworthy, hard worker and prompt (earlier than his scheduled time). John tells you the steps he will take and asks you all the right questions. He is very professional and knowledgeable with his work. The prices are reasonable, he does excellent work and gets good material to work with. Again, I would recommend him in a heartbeat to do my windows or doors.