I checked in and booked a room for 2 people. I paid up front. I was put in a room for 1 person…read more They finally moved me to a different room when it was available. The next day, the system automatically checked me out so I had to re-check in at the front desk. There was a convention in town so the line was long both times. I tried to check out early to go to a different hotel and was told I couldn't because it was an "event weekend." It seems they were under-staffed. Overall, the rooms are small and the amenities are sparse. They do have a good breakfast with lots of food options and a nice bar downstairs. But I wouldn't stay here again.

It started well. the app was simple to use and by joining the beOne membership programme for…read morefree/gratis/nix. I got a free breakfast voucher via email and a welcome water which u must collect at the bar (but that's no big deal). I also made a request that I was arriving very late and could I have a room away from the lift lobby and sure thing - they satisfied my request. Location: I had two very heavy cases so needed to take a taxi from the Hauptbahnhof (Main Station). It's about a 10min drive.(sub €20) But my return journey was via S-Bahn. About 10 min train journey from Rosenheimerplatz (that's about 7 minutes walk from the hotel). For guests arriving late in the dark via this route one you turn right past the VW showroom - the hotel is 100m further on into this kinda darkish road - the hotel would benefit from an illuminated sign on the side of the hotel so u can find it easier for the first time - like a shining beacon of welcome. (S-Bahn is the German local train service within large cities and between towns in an area. The central portion (Stammstrecker) of it in Munich is underground too and all the lines link the Hauptbahnhof and key central stops including Marienplatz and the hotel's station - so it's just part of the integrated transport system). Check-In: Very helpful and cheerful receptionist even at midnight. Explained the free wi-fi codes are on the bottom of my bill. Also gave me the voucher for the free bottle of water. Three lifts to the floors - which despite being an eight floor hotel - there was virtually no waiting even at busy breakfast times - and the hotel seemed full (from the breakfast crowd). Bar / oneLounge: I ventured down to collect my free water and was taken back by the vast and intimate space they had created with soft lighting and it was packed out. My 6 hour train journey meant all I needed was sleep and couldn't join the party vibe. The bottle was a nice 0.75l still water. If you wanted more a similar bottle of Gerolsteiner costs €4. Tip: go to ALDI discount supermarket at Rosenheimplatz station and you probably come away with 8 liters! But note, there is a quiet lounge too directly near reception so if you need quiet time - this has big leather sofas and collaborative working space table and plenty of other stuff going on but Friday to Sunday I didn't see it being used. There is also outside seating and tables accessible through the bar. Room: This is not a luxury hotel but then again it's definately not what most of us imagine of a "motel" based on US movies perhaps. Rooms simple: No big wardrobe, a rail by the mirror and a cleverly designed hidden handing space by the window behind the bed/lamp facade. Ingenious for me. There is shelving space which makes up for no desk or vanity unit. There is a little round table and a stool which accompany the very comfortable leather chair. The bed was super comfortable and the sheets are fine. I mean just great (clean and white). Ok but I hear they are Egyptian Cotton if you are into details. There are downlighters in the ceiling but two spots above the pillow area. I found these a bit tricky as i directly the beam away from my face but then had trouble locating the switch in the dark as I felt the rotating mechanism covered it. (Leave that to the designers amongst you to check it out). Nice full length window that opened too. Thick curtains that blacked out the room. TV Enough local channels and dw.de which is an excellent rolling news channel in English. There are radio channels too. I didn't spend much time checking out it's features although I couldn't set up the alarm but I was dead tired :-(There is a warming artificial fire displayed on it when you arrive. Considering it was 22c and sunny - it felt a bit comical and made my friends laugh on Instagram when I posted my feet being roasted by the fire. Bathroom: Very well designed compact bathroom with walk-in shower, storage shelf and two big mirrors, oh and in my opinion very fluffy towels. (C Toiletries: This was a big surprise, organic linden flower face & handwash and 100% mint organic hair & body wash. I didn't want to leave the shower. Quiet: for a hotel of 8 stories I hardly saw anyone in the lifts - or even waited long for one Breakfast. Continental breakfast so meats, cheese, breads. juice, coffee, tea, croissants, cereals, fruit ... basically plenty. And even if you didn't book it it advance you can pay on the day but you need to do this at reception - so could get stuck behind someone checking in. Staff were even wandering around offering expresso. nice touch! I took mine to the bar area and worked well as the overflow place- the space age silver chair really made it! Housekeeping: Totally not intrusive, I'm fed up of hotels that knock too early. Housekeeping even made up my bed when i left it looking "tidy" to me but when i came back they had left all the lights on and the glowing articulated fire on the tv

I love the layout of this single room. It seems like the bathroom is in the same size as the…read morebedroom. Big space in the bathroom with big mirrors. Multiple-hook coat rack is useful but will easily tip over. The small twin bed is just right for solo traveler and is very comfortable. Walk distance to the train station. The staff speak good English. Overall, a great place to stay.

I came to munich by train from berlin. This is right next to the central station which i heard was…read morenot a good area to stay in. It turned out that this hotel was good. The hotel interior looked unique and the breakfast was also amazing. I recommend this place even though its not the closest to the center of marienplatz

I travelled to Munich in Feb. The hotel is located in a building which was built in 1885. The room…read moreis well-decorated, lovely and cozy, people at the reception desk are friendly and helpful!! I lost my chocolate I bought in Switzerland when I checked out, and when I discovered I was already on the train. The hotel helped to mail it to my friend in Germany, for free!!! He took it back to China and mailed it to me, the chocolate is so well-packed that when I received it, there is even no wrinkle on the paper bag!!! I would definitely recommend Splendid Dollmann to every tourist, it's literally the best hotel with the best service!!!

In the early 90's I walked into this hotel because it was cheaper than the youth hostels in Munich…read more I think i may have been the only guest there at the time, and I spent a bit of time speaking to the owner at the time who was very nice and though his English was as bad as my German we got along just fine. In fact he even let me use the hotel's only washer and dryer. This is where he and I became friends. While talking to him he showed me several scars on his chest area, huge scars, and simply said "American GI" smiled and pointed at me and said we are friends now. Not nerve racking at all for a kid in his late teens. For years afterwards I have returned to the hotel, always being given a room for the 20 marks a night I paid that first year. Now that deal is gone, though while it lasted I watched this place turn into one of the more beautiful and comfortable small hotels in Munich. I believe the last time the nightly rate was over 200 dollars. I can not afford that, but I still walk by, and though my old friend is no longer there, I still stop in to look around the lobby and tell my friends the stories. The location is ideal for those who can afford it. Right down the street from the park, a short walk from the old square, and not a terrible walk from the train station. Some day when I make more money I will happily stay here again.

I loved my stay at this hotel!…read more Location: When you pull up to the hotel, you might notice the gentleman's clubs and gambling houses but honestly, I never felt unsafe walking to and from the hotel at any hour of the day. The location is extremely close, less than 5 minutes walking to Munich Central Train Station. About a 20 minute walk to Marienplatz. Room: We showed up a little early but got lucky with an early check-in since they finished cleaning our room early. It was really clean! Not a single suspect hair leftover that I could see. Everything in the mini-fridge is complimentary. There was still and sparking water, beer, cola, and either apple or orange juice. The room was also stocked with Ronnefeldt brand tea (German made and the same they have at breakfast) and coffee. There were also gummies left on the pillow. We had two twin beds and our room was configured so these were tucked back into an alcove which was nice and snug. The mattresses and duvets were pretty amazing. Insanely comfortable. The duvet was incredibly warming, so much so that we were able to leave the window open a smidge in the winter. All of the lights in the room can be controlled by the bed. The bathroom toiletries were mostly of the Rituals brand which smelled great. A rainfall showerhead and handheld shower were available. There was even a heated towel rack! The room was big enough for us to have both our suitcases open and still walk around comfortably. Front-Desk: The front-desk staff were all very helpful. They helped us map out routes to points of interest, deciphering our tickets and coordinating with our tour groups, and helped us with getting supplies when we ran out (tissue and water when it wasn't restocked). There was usually fruit (either apples or oranges) available at the front-desk. Sometimes there were chocolates. Breakfast: The breakfast staff were realllly amazing. A special shoutout to Merita (I hope the spelling is correct)! I think she managed the breakfast service. She was so friendly and after a few days remembered my coffee order! She always made my latte with a chocolate stencil which made it extra special. It was really chaotic in the mornings with everyone coming and going, but she managed to keep the buffet stocked and spotless. The actual breakfast itself was actually very good for a free breakfast. The menu changes a tiny bit each day but you'll find a hot food section with eggs and protein, granola and yogurt bar area, charcuterie area, and pastry area. The croissants were amazing! Honestly better than any I've had in Canada. The pretzels they had were also a sleeper pick. They managed to be soft even though they kinda just hung out there. I'd 100% recommend this hotel and definitely stay here again for my next trip!

Just spent a night here on our Christmas market tour with friends. Gorgeous hotel. Small(ish) but…read moregreat size rooms. The staff were amazing in every department. Loved my little check in girl. Nice little happy hour social time. Best of all was getting to be greeted by the lively owner, spending time with him, hearing his story and sharing a beer (at 8am). Hahaha. Delightful. Highly recommend this hotel for location, comfort, style and service

I wasn't staying at the Hotel but my friend was here and we visited to meet with her. The property…read moreis very nicely located in a high-end part of Munich. As is usual for a full service hotel, they have people outside to welcome guests and a whole bunch of people in the lobby to help with registrations and such. In the lobby is the most amazing display of candy truffles. They're not cheap but they are absolutely amazing. Well worth it. And I don't know exactly how much they are but they are delicious. A perfect gift if you need one. Service at the front is impeccable. And while it's not my own experience, my friend said that her stay at the hotel was excellent. [Review 12004 overall, 1787 of 2019.]

We booked two nights at the hotel and unfortunately had to cancel the second night and fly home…read moreearly due to a medical emergency at home. The hotel refused to refund us for our second night. We did not cancel for fun; it was an emergency. We would not have stayed at all, except we could not get an earlier flight. Emergencies happen and they must be more flexible. We will never stay here or one of their other hotels again based on this alone, but there were other things we disliked about the hotel as well. The lobby was beautiful, but the hotel room itself was cold, ugly, and spartan. The shower both had a rain shower and a handheld. In the middle of using the rain shower, some metal piece fell off the handheld (which I was not touching, using, or near). There is little light in the room, making it difficult to see things. Not sure why it was difficult to put bigger overhead lights and lamps in the room, but the lights are tiny and do not do much. The lobby reeks of cigar smoke because of their cigar bar that they open to clean at night. Cigar smoke makes me extremely nauseous; they needed to provide a disclaimer before staying here. I never would have booked here had I known. We ordered apple streusel for dessert at the hotel restaurant and ate (included) breakfast; both had no flavor. The apple streusel was flavorless. The breakfast looked better than it tasted. None of the items in the hot buffet were hot. Although they provided pretzels, Target used to serve better ones when was younger (side note: I wish Target would bring their pretzels back). Essentially, I've had better service and stay in Holidays Inns in the US. Holiday Inns smell better too. Our stay was not acceptable from this highly rated, expensive hotel. It was not worth it whatsoever and extremely disappointing. The only pro: the bell hops were extremely kind and nice.

Over a year later from the first time I have stayed here, and I cannot say enough. The service is…read moretop notch. The doorman is a good bud of mine. We met for the first time June 2024. He was so nice, asked all about myself. Turns out his sister lives in Austin. The lounge is decent, but no liquor, just beer and wine. The sauna, jacuzzi and pool are awesome. Great location. My main stay place in Munich.

Modern hotel and staying here as a part of a tour group. Unfortunately is away from the central…read morepart of town and you need to use the Ubahn to get there. When you first enter the room at night it's completely dark and you don't know the main switch is by the bed. BAD planning. The large breakfast buffet has many choices. Don't think I would stay here if I wasn't part of a group. Would prefer to stay near town center.

Stayed here a week for my son's spring break. Perfect location to many wonderful places in old…read moretown munich. The room we stayed in was a double meaning two twins. The breakfast was a large assortment of cold meats, breads, vegetables with a couple warm options also in a service tray. Staff is extremely helpful and kind. The history of the building is seen on the walls and kinda everywhere from the floor creeks to how the floors have stair midway. This is not a ADA hotel as there are no floor level rooms. The elevator holds only 4 skinny adults.

We loved it here! Hotel Torbräu is a quiet, historic, moderate-sized hotel just outside Old Town…read moreMunich. It's beautiful! The staff is fantastic, the rooms are clean and a good size. The "restaurant" no longer serves dinner, it's a bar with light snacks. Check in with the bartender for local restaurant recommendations! We'll be back.... Highly recommend Hotel Torbrau!

Nice location close enough to walk all over, quiet enough to rest. Excellent breakfast spread…read more Second time here. We had a"family room" with total of 3 beds. One toilet, 2 showers. Would stay again. Good price for what you get

Awesome location. Picked it because it was close to the English Gardens and in walking distance of…read morethe Marienplatz! The staff was helpful and friendly. The breakfasts were traditional and good. The hard boiled eggs were excellent lol. The rooms were clean and comfortable. Only thing is there was no AC. Luckily it was in the 60's and 70's while we were in town. Thanks again. We hope to be back in the future.

This is a cute hotel near the apartment of one of our former exchange students. The place is clean,…read moreroomy and comfortable. They have a complimentary breakfast and umbrellas you can borrow when it rains, which came in handy for us. The staff was also friendly. As a American aboard, a couple of things I noticed they didn't have in the rooms which I expected them to have were washclothes and alarm clocks. They did have blow dryers though! Overall, I was very impressed with the hotel and would stay there again if I ever go back to Munich.

On a recent Trip to Munich, had the pleasure of staying at the Ruby Lilly for 1 night. It is done…read morequite well in an industrial style, beautiful large bar , great rooftop patio. Staff are friendly, helpful and a special mention for Dominic. He made sure the cheese we had bought during our trip was refrigerated properly as the rooms do not have a fridge. The room itself was cozy with large windows , clean and comfortable bed .

We loved our two-night stay in Munich. The bar and lounge area is comfortable, stylish, and…read moreinviting. The room was small, but the details and design were very cool. Everything was very well organized and very clean. Most noticeably, the staff were incredibly attentive, very kind, and always accommodating. They went above and beyond for us with every request and made our stay incredibly pleasant. I would come back to the Ruby Lilly next time - no question.