Review about the apalling services of Tripleone 111 used car shysters sorry, 'dealers'. These guys deserve a MINUS amount of stars. (Note to qype great site, and I wish I'dfound these other reviews before I wasted my time going to view a car, but youshould have a Zero Stars option!) Had been impressed by their website claims and wentto view a Ford Focus advertised with 69,000 miles on the clock and with fullMOT, recent service, showroom condition, etc. etc. Same story called to check it was stillavailable, told to call when we knew what time we'd be arriving and wasdirected to the Maidstone Road address (was told 180 Maidstone Road, N11 2JS) tofind a line of cars along a residential street all open for the punterscoming to view. A tall, slim ratherattractive young black man (who never gave us his name) spotted us looking likepotential punters and pointed us to it down the road saying 'it's open for youto look at it'. Spent 15 minutes, while he was talking to anotherguy, doing the 'before startup/test drive' checks I'd sensibly printed off fromwebsite guides to buying a used car safely. A few obvious things wrong (no rear view mirror found it broken in theglove box; bit of passenger wing mirror broken off, a stain on the back seat,musty damp smell from boot, some minor scratches & dents) but for the rightprice nothing that appeared obviously awful. Time to start it up. Tried all the electrics/lights/wipers all seemedOK. No obvious bad engine noises. Time for the test drive. I pointed out that a bit of the wing mirror wasbroken off will he fix it? No. The rear view mirror is broken and unfixable.Will he get a new one put on? No. You can get one cheap from a breaker's yardor something. I queried a stain on backseat. Could have been a drink spilled (as no sign of mould or smell) thoughthere was a sort of damp smell from inside the boot. Any idea what the stain'sfrom? No, he's never seen or driven the car before, it came to him 6 hours ago.Well, it's been on the website longer than that, I said. We buy cars fromother dealers so they send the info so we can put it on the website but can't sellthe car until it turns up. I pointedout it had done 15,000 miles more than it said on the website. No reply. Already wary but as we were there we might as well drive it and see as thewebsite said recently serviced and long MOT To a layman (or in my case, lay-woman!) it seemed to be driving OK except therewas a light on that I thought probably shouldn't be What's this light thathasn't gone off Don't know, can't see it. It's like an exclamation markwith a jagged circle round it, left hand side of dashboard. He didn't know.So, I said, am I right in thinking that basically whatever I find wrong,like the broken mirrors, or this warning light, you're not actually going tofix before I buy it, if I want to buy it. Yeah. Did some testing the brakes stops andit seemed OK and wasn't pulling to the side, so drove round looking for a safeplace to really put my foot down to test the acceleration. Oh dear there was a bad clunkingsound and a judder. Obviously gearbox related. I pointed this out to him and he didn'tanswer. It carried on driving OK-ish butclearly something was wrong. He directed me back round the block to where we'dstarted from and told me to stop by the kerb. Oh, I haven't tested reverse and parking yet,I thought. So I go forward to reverse into a space. NO REVERSE GEAR!! I don't seem to havereverse Nothing. He didn't say a word! I tried it again. Nothing. So, if you're not going to fix anything andit doesn't go into reverse I don't think I'll be wanting to buy this, doyou? He just said 'excuse me a minute' got out of the car and went over toanother car and punter who was waiting for him and just ignored us (two friendswere with me, thank goodness, but it would have been really scary to have beenthere with him on my own!) Clearly unphased at the car being totally unfit forpurpose, he just came back, took the keys back from me, got in the car anddrove it away (forwards, obviously!) He'd said all the documentation waswith him but we didn't get that far so I don't know what it would have said,though I would never have bought the car without having everything there thatshould have been there. (There arewebsites which explain what you need to safely buy a used car find them,print out their guides NEVER buy a used car without doing so.) Tripleone 111 say they take all cards, and Iwould have only paid by credit card (and therefore the card company would havebeen liable to reimburse me if the car had turned out not to be fit for purposeand Tripleone had failed to return my money always use a credit card if youcan.) So, in a nutshell, Tripleone 111 are CLEARLY a bunch of crooks, knowingly selling cars likely to break down within minutes ofbeing driven away, and I'm very angry that despite many people over the pastyear clearly having complained to AutoTrader and Trading Standards (I will bedoing so too), they are still read more

Thankfully, I read the reviews on this site the night befor i was to view a car this so called trader had to offer. He's clearly still up to his tricks, all of the cars are photographed on the roadside. Why would a reputable trader do that? After reading the reviews, to be sure I said i was interested in another car he had advertised and suggested meeting at his business adress intead. We'd agreed to meet on a sunday so him bringing the car home with him on the saturday night for sunday was at first mutually convienient. Funnily enough, I'm still awaiting a reply! It's one thing buying a car on the auto trader from a private seller, its another to be under the assumption you are buying from a trader with waranty attached as advertised when he's clearly not able to honor one, i think its clear to assume.. I have the next week off and will enjoy devoting a few hours of my time contacting Consumer Direct, his local council and HMRC. I would also urge anyone else who has had dealings with this crook to do the same please, as the more complaints they have, the more likely they are to do something about it unfortunately. Perry Gray, you give a whole new meaning to the infamous 'Second Hand car Salesman'! I can't wait for karma to come down on you like a ton of bricks. Thanks to everyone here who has previously commented, you have saved me money, i have no doubt! read more

Totally not what they described on Autotrader website, we travelled 2 hours to see this car which was apparently..'showroom condition'. We couldn't find the exact address that they stated so I called the arrogant twat and he told us to wait outside an address on Maidstone Road and he'd meet us there with the car.after an hour of waiting the prick turned up in the car. No aplogies, no explanation. We took one look at the car and realised it was not the same car that had been photographed.the car was filty inside, there were even chips on the back seat along with (empty) drugs baggies down the sides of the seats. The bonnet had faded, rust along the wheel arches. How stupid did we feel?? Once we had told him we weren't interested he just jumped back in the car and sped off.obviously we were willing it to blow up at this point!! Complete scammers.DO NOT USE THESE GUYS!!!! read more

Much the same as everyone else. No problem contacting them when your after a car. I went and got one, once again met on the side of the road. Not being a mechanic I had a quick look around. The car was a bit marked up etc. Still Stupid as I am I purchased the vehicle. It got me 12-15 miles down the road and steam started spewing out the engine. It was so bad I had to get recovered home. As my phone had died I couldnt contact them till I got home. I have sent emails, texts and phone calls till blue in the face with no reult at all. On the couple of occasions I have got through to them its been ring back tomorrow and speak to Roy. The again no answer the next day. Iv now been in touch with consumer direct who will action it with trading standards . A very bad investment from the worst company iv ever dealt with read more

After travelling for 2 hours my husband got to the station and phoned them to pick him up as arranged. They told him to meet them just up the road so that he could see the car. He arrived and stayed sitting in the car while Imy husband looked around it. It was nowhere near as good as they advertised it. Showroom condition???????? We've scrapped better!! Paintwork was peeling off. The interior wasn't even the same car as in the advertisement. Needless to say, he walked away and had to buy another ticket to get home, so this timewaster cost us even more money. It was advertised as a Volvo 850 2.0 CD, so I checked with DVLA and they say it is a Volvo 2.4S. DO NOT TOUCH THIS COMPANY. THEY ARE NOT TO BE TRUSTED!!! i will be reporting them to Auto Trader and trading standards. read more

First of ll i would like t say AVOID these people at all costs. As this will COST YOU if you buy from them. We brought a car from them and the very next day we had a problem with it. We recieved no reciept for the sale of the car and when trying to contact them they say the fault is not covered by the so called warranty. This not being sattisfactory i called again and again only to have the phone hung up or my calls avoided altogether. They have not fixed the problem or even attempted to make it right. I have been in contact with trading standards and i will not rest until this so called company(which it obviously is not) is not trading anymore and ripping people off. Once i again i can not stress how much you should STAY AWAY from these people. read more

I wish that I had done my research before buying from this thief! The car I was going to purchase was listed as a 02 plate on auto trader but turned out to be a Y reg I also purchased a car from this scum the car was unlocked when I went to have a look. He was so reluctant to let us have a test drive after driving the vehicle I felt that it was a good at and purchased it. After driving the car on the A406 smoke started speuwing out of the engine and the car came to a stand still. I was then moved to a safety bay by police I then contacted the MOFO perry! He told me everything will be fine tomorrow untill now I have not heard from him Please of someone can give me his address I will be overjoyed this thief stole my 650 PLEASE HELP ME read more

Fuking load of tossers. Hey mate, the one who received £30.00 from the wanker, im sorry for your loss and the trouble you went through. I just paid the fucker £600.00 of my hard earned money for a mercedes for my mother. turns out the car is a piece of shit. You said you went outside his house by chance, unfortunately I didn't get such an oppurtunity to confront him like that. I am kindly asking you and requesting you from the depth of my heart to please tell me and confirm his address with me or give me direction to his house from your memory. I will be ever so grateful for your help. Please. Please. The twat has taken my money and I need to talk to him as he is not answering his phone. Please mate!! read more

TRIPLE111-What a bunch of W***ers! Like a lot of genuine people I saw a Citroen Picasso on their website that was a good spec and priced sensibly. Like a fool. I left a £75 deposit on the car as I live 200 miles from London and said I would view/ purchase the car on a Sunday, I will have the car ready for you said Roy or rather 'Tosser Roy'. Guess what after a 200 mile trip, no Roy-no car-no premisesNothing!! DON'T GET CAUGHT!!!! AVOID TRIPLE111 LIKE THE PLAGUE!! If I ever met Roy, he would never be able to walk again and I do keep MY promises. PS. Autotrader should be ashamed with having F***ers like them advertising their crap, non existent cars!!!! read more

I would not bother with this dealer why they are allowed to be on autotrader is beyond me. We travelled up on the off chance and went to the address stated there is no dealership not even a Garage or someone working from their own home. We telephoned the number and when we asked for more info we got told it was in another road nothing there either. I think this guy stores these cars somewhere and drives them to meet you. I would stay well away read more

vankers mutherfuckers do not trust that shit we are travel 3.5 hr. to buy a car their never turnup ignore phone calls. thats mean we are spend 7 hr. off our time and £60 petrol money.for nothink 1 star for that fuckers is 2much i will be give minus 1 star.b4 we travel and spoke with them on phone is shold white us near underground read more

I bought a car from these guys (in fact we have bought 3 in total) . Each car was perfect and as described and cheapall under £2000, and FANTASTIC value. Better than that I cannot say. read more