The care quality here is excellent. The office experience was good as well. I recommend family and…read morefriends to come for there dental needs.

They never honor your appointment time. Expect to be in the waiting room an additional 30 mins.read more

We absolutely love this dental office! I originally grew up in Chino Hills, and after moving here,…read moreI was looking for a great dentist. I'm so glad I found Kelly Smiles! My husband and I both enjoy coming here. Everyone on the staff is incredibly friendly, kind, and welcoming. Dr. Kelly is always so warm and gentle with her patients. I have dental anxiety from traumatic experiences when I was younger, so going to the dentist has always been scary for me. But coming to Kelly Smiles has completely changed that. They make me feel relaxed and comfortable every visit. I always leave feeling confident about my smile and genuinely cared for. You can tell that this office truly cares about its patients, not just the bottom line. There are many dental offices that seem to focus only on making money, but Kelly Smiles is different. I highly recommend them to anyone looking for a caring, honest, and professional dentist!

Found Kelly Smiles through a magazine mailer and I was unsure I would be happy considering I've…read moretried so many other dentist in the HD. The office was very clean and the staff very friendly and professional. I had my cleaning done today by Jordan dental hygienist and I have to say she was the most welcoming and did an amazing job with my teeth. I already made my next appointment, my appointment was scheduled for 10am and didn't wait for more than a few minutes before I was called in. I really appreciate that - with my busy schedule. Thank you Dr. Kelly and staff I definitely recommend Kelly Smile

I came in, feeling very nervous because of past dental trauma, but the entire staff was incredibly…read morekind and patient. they explained every step checked on me and never rushed me. The hygienist who did my deep cleaning was thorough and gentle. I left the dentist office feeling relieved with great results and honestly, I am proud of myself. I highly recommend Dessert dentist.

If you're coming here out of convenience because it's close to home, (like I did) DON'T…read moreThe assistant helping me didn't know how to do anything without asking help from another. Dr Kim used phrases like "I'm pretty sure" and I think so bro you're the dentist, you're pretty sure? It's one of those places the refer u elsewhere and when u get there, they refer you to a third place for a supposedly required ct scan (200$) out of pocket btw. Also was mistakenly charged two cleanings in the span of two weeks when I only got one. I called to get a refill on my antibiotics cause it looks like there's a tennis ball in my mouth and they told me they couldn't. Meanwhile infection is spreading. Absolutely ridiculous. Go elsewhere trust me

This location provided an extremely disappointing customer service experience, specifically due to…read morethe front desk associate, Terry. Unfortunately, the interaction was unprofessional and came across as unnecessarily rude, with very little customer service or courtesy. I ultimately made an appointment at a different location because of this experience. I would not recommend this location at this time. I hope management takes the time to properly train their staff on professionalism, communication, and customer service.

Each time I came to an appt another "necessary" procedure was added, billing me more. When I…read moreexpressed I didn't want those added services the Dr refused to do any work on me. First it was I needed the unnecessary treatments on both sides no exceptions then he said he'd be willing to only do one side. Just a big money grab here. As if going to the dentist isn't embarrassing enough for me the dr proceeded to ask why I took so long going in.

I hate going to the dentist but Smile is the EXCEPTION!…read more I always receive fantastic service, from scheduling to the completion any work done. The staff is kind, professional, and go over and above for patients! Marcie, the Office Manager is more like a mom, than a manager the way she cares for each patient. The Dentists are extremely thorough, explaining everything as you progress. I have worked with 2 of the dentists and never once over 10 years have I had an issue or problem with any work. This is the place you take everyone, from Mom to kids and share this to anyone who might have a fear of the dentist! Come join their family!

Amazing experience. They were able to accommodate my special needs. Great overall experience…read more Highly recommend.

I've been a patient for 20 years or so. Dr. Hattar and his team continue to impress. I'm very…read morecomfortable there and like knowing who I'll see every time.

I had two deep cleanings scheduled with them through my insurance, along with a few crowns and…read morefillings coming up. We completed both deep cleanings, I signed the consent forms for them, and then payed the co-pay in full out of pocket which all worked out fine. Wha wasn't fine was the front office lady sneaking a procedure for antibiotic into my gums which would have been 500 extra out of pocket, and was not signed for or authorized. I asked what he was doing as he was about to stay once the deep cleanings were done, i asked him to stop so I could get a printout out the insurance since I wasn't sure what was going on. Come to find out the front desk lady added a 500 dollar procedure not covered by insurance, that I asked them to stop before it even started, but I was told I was financially responsible for before I could complete the rest of the crowns and fillings I needed that I had actually agreed to. I feel totally taken advantage of and like they snuck an unauthorized procedure into my regular one while I was in the chair sedated, and now have to find a new dentist for the things I need, while carrying a "debt" to them for an unauthorized one. Unacceptable and totally predatory

In November 2021, I went to see Dr. Kami Erickson to put a permanent filling on a root canal and…read morere-cement my crown. I moved out of the area (over 400 miles away) and tried a local dentist, but the service and competence was lacking, so I traveled to Victorville for the excellent care I was confident I would receive from Dr. Erickson and her staff. I am also thankful for Mercy's patience and professionalism in returning my calls, scheduling my appointment, and giving me an accurate estimate of the cost. I instantly feel calm, when I am under Dr. Erickson's care. She is an outstanding dentist, and she has taken care of my teeth for over 15 years. I greatly appreciate the care and precision she puts into her job, the fun, positive environment she maintains, and the lower prices she charges. Her dental assistants are well-trained, skilled, and compassionate as well. I would recommend this office to anyone, any age. Dr. Erickson is a jewel in the desert, and I will continue to travel miles for her services. Thank you!

They did a partial job as well going off their own assumptions and guessing how much you're gonna…read morepay to charge more after due to their mistake on the price I wouldn't go back as well they were very rough during the teeth cleaning

Excellence from the front office through the back office. kindness, efficiency, knowledge, and care…read morefor the patients well being not only for the teeth but also financially. Did not make you feel pressure that you will be spending $7k for services nor run your credit to apply for extra coverage through a third-party. I've found a new doctor here and I'm all for it!

I have been coming here for YEARS. Since I was in middle school, and always had a great experience…read more I'm adult now and I drive over an hour to come and won't go anywhere else. Dr. Olafsen is so great, very professional, and explains everything throughly so you feel comfortable and secure. The staff is amazing and make it an overall happy visit. I would recommend this place to everyone!