I have been with Dr. Elaine Gorelick for 20 years and wouldn't go to anyone else! She is highly skilled, confident, talented doctor and a very personable nice person. Val is a hardworking , knowledgeable manager ! Highly recommend them to anyone I know . read more

I have been a patient at Trident Dentistry for over 10 years and, for most of that time, I would have gladly recommended the practice. Unfortunately, the quality of the patient experience has declined significantly. The constant turnover among both dentists and hygienists speaks volumes. Continuity of care is important, yet patients are not proactively informed when their care team changes. It is frustrating to arrive for an appointment only to discover that you are being seen by a new provider you've never met before. My most recent visit was particularly disappointing. After spending 45 minutes in a cleaning appointment, I then waited an additional 15 minutes until my scheduled dentist appointment time, followed by more than 25 minutes waiting for the dentist to arrive. In total, I spent over 40 minutes waiting after my cleaning was completed. To make matters worse, the dentist who eventually saw me was someone I had never met before and whose assignment had never been communicated to me. Long wait times can happen occasionally, but the combination of excessive delays, poor communication, and frequent staff turnover makes it clear that patient experience is no longer a priority. After more than a decade as a loyal patient, this was extremely disappointing. read more

Dr. Elaine Gorelick is, without exaggeration, the BEST, most authentic, most honest doctor I have ever met in my life. I don't write reviews lightly -- but this one is from my whole heart. Trident Cosmetics is not just a dental office. It feels like home. I come here like I'm coming to my own house. I bring my entire family here -- and I trust them completely. The level of integrity and transparency Dr. Gorelick carries is rare. She is honest. She never pushes unnecessary treatments. She explains everything clearly. She truly cares about your health long-term, not just about doing a procedure. You feel safe in her hands. The office itself is beyond impressive. They are equipped with the newest machines, the latest innovations, and the most advanced technology in dentistry. You can see and feel that they invest in excellence. Everything is modern, clean, high-end, and organized with precision. I had my wisdom teeth done here. I do all my cavities here. Every visit is smooth, professional, and incredibly comfortable. The team is the sweetest -- but also extremely high-level in their customer service. From the front desk to the assistants, everyone treats you with respect, warmth, and care. It's luxury-level service combined with genuine human kindness. The attention to detail? Insane. The care? Insane. The professionalism? Insane. If you are looking for a dentist you can fully trust with your health and your family -- this is it. There is no comparison. Dr. Gorelick and the entire Trident Dental team are simply on another level. Forever grateful I found them. read more

Trident - Getting my Invisalign's So excited - Cosmetic Dentists Near Me - Los Angeles, California

Trident dentistry is the worst!! the crown they installed 3 years ago is now chipped. I asked if this was under warranty. The unprofessional lady gives me attitude and tells me no and that there is no such thing, but if I am willing to come in that I could get a discount for a replacement. I would never want them to lay a hand on my teeth ever again. Expensive, cheap quality, unprofessional, unethical, fraudsters. read more

While the hygienist and dentist delivered exceptional service, I must express my profound disappointment with the receptionist. When attempting to reschedule an appointment, I encountered unhelpful attitudes, despite receiving only one reminder a mere 24 hours and 21 minutes prior. As someone who values excellent service from start to finish, this interaction left a bitter taste. I also never received the standard text confirmation that normally comes with appointments. In such situations, arguing with a customer should never be the approach. Instead, it's imperative for staff, especially receptionists, to embody professionalism and empathy. I suggest providing additional customer service training to the receptionist to enhance their skills in handling customer inquiries and requests effectively. She could have simply imposed the rescheduling fee which I would have happily paid for the inconvenience instead of having a verbal argument about notifications. As much as I appreciate the quality of dental care provided by the hygienist and dentist, the overall experience was marred by the receptionist's lack of responsiveness and understanding. It's crucial for every member of the team to contribute positively to the customer experience, and I hope that addressing this issue will lead to improved service standards at the establishment. To my wonderful hygienist I hope for a wonderful life for you and your family. You will be missed. read more

After being a patient of Trident Dentistry for 10 years and referring several colleagues and friends, my family moved and I requested a copy of my records. They refused to release my dental records and x-rays over a $50 no show fee for an appointment that was previously cancelled when I left the practice. Is that even legal to withhold?? It is a shame as I used to refer them proudly, but (after reading other reviews as well) it seems they have started extorting loyal patients. read more

I've come here a few times and they are always so kind, upfront about costs, not pushy if you don't want to pay for something. I usually stick with what is covered by my insurance. Highly recommend! read more

I used to love Trident Dentistry and referred at least 10 friends over the last 4 years. However, since COVID, they have been sneakily adding "cleaning fees" to each visit you have. I didn't know this until the last time I visited I asked for a receipt. After expressing my dissatisfaction in the recent COVID cleaning fee, their front desk told me it was to pay for PPEs; why should your customers pay your establishment for your PPEs? That's the cost of doing business.They have been unhelpful and incredibly defensive. If you read previous reviews, you'll see that people are very unhappy about this "new" charge Anyways, keep an eye on your bill. read more

I have been a long time patient of Trident Dentistry and I am sad to share that the front desk staff needs better training to do their job and a lesson in compassion for their patients. I have a medical condition which requires me to see the dentist multiple times a year which is fine. Val the "billing specialist" in the front staff is lazy, at best. Every time I go in she says my plan isn't covering the visits, hands over all the paperwork and responsibility to me without looking into the issue or trying to help. This is a HEALTHCARE OFFICE mind you. Instead of helping she doesn't want to lift a finger beyond the bare minimum. I've had to call my plan on her behalf multiple times and each time they have covered the visit no problem (basically doing Val's job). Its such a shame. Won't be going here any longer and will not be referring others either. What a disgrace. read more

Best dental office experience I've ever had. Super friendly and knowledgeable staff, very thorough exam and cleaning, and they even have TVs for each exam bench angled so you can watch Netflix while they work on your mouth! read more

Great friendly staff who give low pressure advice for further treatment. Their new office is beautiful and fortunately I've always found street people on Mississippi. If there's a wait, it's usually short. I've started using Oracare and it's been a game changer for my teeth and gums. My only advice is to schedule tentative teeth cleanings since twice in the past year and a half they have called me to reschedule. I believe they only take PPO. read more

First time patient at Trident Cosmetic. I personally have over 25 years of experience in the dental field and I can't recommend this office highly enough. They are professional, efficient, and uphold an exceptional standard of care. If you're looking for a trustworthy dentist who prioritizes quality, this practice is an excellent choice. read more

Sooo many extra charges, it's been so frustrating. They try to bully you into getting more cleanings beyond what insurance will cover. It just feels like snake oil salesperson - sleazy and relentless, which is suffocating as a patient. read more

Trident Cosmetic used to be my favorite dentist, given the additional amenities they provide as a service. However, this dental office is now primarily focused on charging excess fees, without prior notice or explanation of the charges. Summarizing the below, I would avoid this place unless you do not care about getting charged for items that are optional and without explanations ahead of time. 1st charge: They installed an aerosol vacuum system during the COVID shutdown, yet they continue to charge every patient, on every visit, an additional $25 fee for this, without prior warning. Only upon inquiring about the fee, they mention it was optional but CDC-recommended. I requested a refund, but if I was provided this explanation from the beginning, I would have opted for the additional service. During my last visit, the dentist also did not make a standard courtesy visit nor did the hygienist conduct the standard teeth polishing. 2nd charge; separate visit: This also occurred during a standard cleaning where x-rays were involved. During my standard cleaning, the hygienist took x-rays but did not mention that there were any additional x-rays needed. However, upon receiving my bill weeks later, I was charged for additional x ray services and was informed that the hygienist took "additional x-rays" that were not covered under a general cleaning. Now on two separate occasions, I had fee-related issues for general cleanings. I can't even imagine how painful (from a fee perspective) a major procedure would feel like, but I would imagine it would feel like getting your teeth pulled... read more

I was debating writing this review, but after my most recent dental appointment - thought I should share my experience. I came to Trident a few years ago for a cleaning, x-ray, and eventually a filling. The cleaning and x-rays were fine, but the filling not so great. I had to come in twice because the filling wasn't filed down correctly, I kept feeling sharp points in my mouth, and the tech (or whoever it was - this was years ago) had to refile so the filling was smooth. They apologized for my discomfort, but each time it was a different person doing the file. I'll give them a pass on that - but cut to present day. My current dentist - not affiliated Trident - did a cleaning and x-rays, and found my filling to have been done incorrectly, with air pockets leading to bacteria seeping through - which was causing my tooth pain. I wish I could remember who did the original filling, but my new dentist had to fix Trident's mistake. read more

I'm not someone who is excited to go to the dentist--few people are--but I AM very excited to leave a review for this practice, because they're simply one of the best dentists I've ever been to. The atmosphere is clinical but inviting. It's the austere white of most dentist offices, but there are fresh flowers growing up front and a wonderful view out to the opposite buildings, so it doesn't feel cramped or stuffy. The staff is incredible. All of them are so. Nice. (And they have great teeth. Go figure.) Prompt, efficient, and very kind, you won't meet a better series of people, from hygienists to reception. The doctor herself is incredible. She is clear about what she's doing from start to finish, thorough and patient and very caring. I winced during my filling and she instantly wanted to know if I was alright. This office is incredible, and you should absolutely go if you're on the fence about getting that filling done you've been putting off for years. Thank you for the fastest and least painful filling I've ever gotten! read more

After checking out a few other offices and not really feeling a connection, from the moment I walked into this office I felt immediately at ease and knew this was the right fit for me. As a teenager I had metal braces and never thought my teeth would shift like they have been for the last couple of years. This amazing woman Dr. Niki Zarabian and great team at @tridentdentistry helped me re-align my teeth and get me back on a regular cleaning schedule at the office. #loveinvisalign Thank you read more

Be careful with the charges. They don't care if they lose you as a patient. Customer service 0

I've been going to Trident for the past two year and have had really good experiences here! My first visit was to fix a filling that another office messed up. I had been in pain for months until Trident removed the filling and redid it. Obviously, I felt indebted. Service is consistently top notch. It's always easy to check in at the front desk, and the dentists and hygienists are professional. The office is on Olympic Blvd in the Westside Towers and across from a mega Bed Bath & Beyond. I always park on the street or down by Ralphs/Trader Joe's and then walk to the complex. read more

Negah is an excellent dental hygienist. All the staff are friendly and competent. Highly recommended. read more

Trident - Cosmetic Dentists Near Me - Los Angeles, California

I been going here for years now and I love Dr. Gorelik. She is super nice, fun, and an intelligent Dentist. I will tell you of a time she saved me. I went in for an appointment, just a regular cleaning and Dr. Gorelik noticed that I had a crack in my tooth on the xray. She said that I will need a crown soon so when I left I scheduled with her the next month. The day before my appointment I was in severe pain to my tooth. The next day I go in and sure enough the tooth was super painful. It developed a cavity and she cleaned it right up. I left that appointment pain-free. The front staff were amazing as well as always. I hope they will read this and I would recommend everyone to come here for their dental needs. read more

The best experience at the dental office! Great personnel, waiting time, amazing doctor. Highest marks for Dr. Gorelick and Veronica. Most helpful office manager Val. My sincere gratitude and best recommendations! read more

I am completely IN SHOCK. I was told I need 3 crowns. I went to a family member who is a dentist and she said it wasn't even necessary. Trident loves crowns as that is where all the money is. 3 very simple fillings needed crowns based on Trident. I would think twice before going here. As a side notice, this office is very business-like, based on my personal experience. The dentist I saw did not even want to talk to me about my concerns. She spent the minimum time needed and left to go to the next victim, I mean patient :) Side note: dental hygienist is not too fond of masks. She removed hers for several minutes and it made me feel very uncomfortable. read more

I give my dental hygienist and dentist 5 stars. However, I'd give the administration side an F for failure. I am extremely disappointed that Trident Dental has decided to pass on the aerosol vacuum used in their office directly to its customer. Unbeknownst to me I was charged (on two occasions) a copayment of $25 for what should be absorbed by the dentist. I certainly can appreciate your willingness to keep your staff and customers safe. However, what I don't understand is the guise in which they are billing and hiding this cost from their customers - as a copayment on a preventative cleaning at that! If they are financially struggling they should have gotten federal assistance. I called my previous dentist (Dentex) and they also have a chair side aerosol vacuum and a negative pressure system and DO NOT pass these costs on to the customer. I think it is unethical since it was done on the sly and was told it was a copay. You cannot charge surcharges. Be upfront, transparent and forthcoming. After I called, I was later told I could use an alternative room without the aerosol cleaner but that I would have to forgo the polishing. read more

I've been coming here for 5 years now, and Dr. Gorelik and Dr. Niki and their staff have always provided excellent medical service as well as customer service. I have waited until now to write a review because I myself am in the medical field, and I understand that reviews of medical offices need to be taken with a grain of salt -- little things can make a patient write a great or a horrible review, and that incident may not actually reflect accurately upon the quality of the medical practice. I feel that, now, after being a patient here for so many years, I can honestly post this 5-star review. The first thing that is evident is the patient-centered care. They want the experience to be comfortable and convenient. There is water and coffee in the waiting area. They are always on time (only once was I pushed back due to a patient with an emergency, and even then it was only 5-10 minutes late). They provide printouts at the end of the visit with medical and cost information. Netflix is available for you to watch during your dental work (a welcome distraction from my cleaning!). I think they also take good notes about their patients as people because they never fail to ask about my work or my husband :) Medically speaking, as far as I can tell, they do very good work. Marisa, in particular, is a fantastic hygienist who has done a great job cleaning my teeth. I've always had issues with plaque buildup, and she noticed that in the beginning as well, but now it is much improved. I feel like they have always been honest in describing the health of my teeth and never pushed me to do unnecessary procedures. They mentioned Invisalign or braces years ago, and I opted not to go forward because I was okay with the cosmetic appearance of my teeth. They didn't bring it up again until earlier this year when they noted my teeth had been continuing to shift and got to a point where there was a danger to my enamel and my gums, so then I felt comfortable moving forward with orthodontics. They worked with my insurance (I have a complicated situation) to make sure I could get as much coverage as possible. Overall, I've been very satisfied with my experience here and would not hesitate to recommend them. read more

Years ago, I had teeth knocked out playing hockey. My two upper front teeth have been fakes for a while. One of them started deteriorating. My wife went to Trident so I decided to give them a try. It was honestly one of the most pleasant experiences I've had with dentistry. My new fakes look SIGNIFICANTLY better than the ones I had before. I genuinely haven't been this comfortable with my smile since before getting my OGs knocked out. read more

Constantly over charged. Every. Single. Time. I've gone in, they tell me something is covered fully, they "double check", someone else comes in and assures me it is, in fact, covered fully by my insurance. AND THEN I GET A BILL BECAUSE IT'S NOT COVERED FULLY. Mind you, I have a PPO with the highest possible coverage. Very much over this office and being upsold on procedures they tell me are required and covered just to receive a bill a month later. Also, don't park in the garage. They don't validate and it's expensive. *Edit* to be clear THIS round of up charging included x-rays they convinced me to get because "you aren't due for them, but insurance allows and will pay for it". NOT TRUE. Not to mention the COVERED CLEANING I had that was instead billed to insurance as "maintenance" so that wasn't actually covered either. I'm paying an additional $43 for an appointment I should've never gone to in the first place. I just moved in down the street and would prefer not to find a new dentist but apparently $43 is worth more than a patient hoping to have a lifelong dentist for her and her soon to be husband. read more

I visited Trident dentistry for two fillings today . Dr. Gorelik and her staff made me feel so comfortable, that I actually enjoyed my visit to the dentist . I'm usually uncomfortable and scared and they made this the best experience . The dental procedure didn't hurt and i didn't feel the injection for numbing . Best dental office !!!! read more

Dr. Gorelik is the best dentist. I'm deathly afraid of going to the dentist and getting cavities filled. The filing was only 10 mins and I didn't feel a thing. Great experience. I'm never going to another dentist. Update: still 5 stars for amazing customer service and painless procedures read more

No one loves going to the dentist, but I love going to this place because you get in and out quickly, everyone is super professional yet cool, once you are examined and in the system they schedule you quickly to get your work done, and if they're doing anything extensive they've got a TV with Netflix and headphones right in front of your face. Awesome. Highly recommended. read more

I came in for some major cavity work and my dentist did an excellent job. She was gentle and she nailed the tooth structure to get a solid comfortable bite on all 5 cavities. I have had bad experiences with dental work in the past where I felt I had boulders in my mouth so I came in with a lot of OCD questions but they handled me politely and professionally taking the time to answer all my questions in detail. read more

First off WOW who ever did the hiring I'll give him or her a high five... I didn't expect to come in to a dentist office to see beautiful people welcoming me... :) Dr. Niki saw me today and she was very helpful and detailed about what was going on with my teeth. I had told her that I was in pain the night before and the pain went away in the morning but I still want to get it check up even the pain is gone... Thank God I did because she says that the nerve from our mouth travels deeper and when that happens the pain do go away but if you wait another week or so it will get worst and I'm gonna need major root canal surgery to get that nerve remove. I just wanna say thank you for such great service. We need more dentist like you in this world read more

Trident - If you want beautiful smile like mine go see Dr. Niki - Cosmetic Dentists Near Me - Los Angeles, California

I went back a couple weeks later after my first appointment because I needed to get a filling. My issue this time was the amount of chit chat and gossip going on while the two ladies were working on my tooth. I don't care if they talk to each other about work-related things but stuff about a nephew or some other relative and babies? Just because I'm watching Netflix does not mean I'm not also paying attention to what's spouting out of their mouths. It really irked me that the main woman working on my filling would pause just to gasp about something and then continue to jabber away. Please tell your staff to concentrate on the task at hand and keep the chatter to a minimum. read more

I have been coming here for a long time and don't know what has taken me so long to write a review! This office is great, it's clean, the people are nice, and you can watch Netflix while they work on you! I see Marisa to have my teeth cleaned every 4 months. I always notice a huge difference in the health of my gums after a visit with her. The first time I came here they suggested a deep clean that costed more and took longer, I thought it was a scam until I got home and realized that my gums weren't sensitive and bleeding for the first time since I could remember! Since then, I go regularly and plan to have some cosmetic work done here also! I have also had some work done with Dr Nikki, who was professional did great work. read more

I am a client over 5 years and these guys are great! I would say best in LA! Great attention to details, perfect service and wonderful team! Always happy to visit them! read more

I visited Dr. Gorelik at Trident office last month. The office is clean and modern. On my first visit I had an evaluation, x-rays, periodontal check , and a cleaning. On my next visit I had my root canal. I had no pain during or after the procedure (I was watching Netflix and enjoyed massage in my dental chair). Everyone in this office was exceptionally friendly and helpful. They answered my questions, explained each step in my treatment plan and made sure I was comfortable with the my payments. They did everything possible to ensure my comfort and trust. I highly recommend Dr. Gorelik. She is the best I have been to. I'll be back! read more

The appointment was for my son (almost 7 years old) and it couldn't have gone smoother. Everyone in the practice is unbelievably warm and friendly - yet informative and knowledgeable. My son was a bit nervous leading up to the checkup, but as soon as he was in the chair he was calm and enjoying Netflix. Thank you to the doctors/assistants/and staff! read more

A+! an Over the Top Dental Experience and Service! The entire Trident staff helped to make my recent appointment enjoyable, pain free and super efficient. I'll honestly never go to another Dental Office again. They were all great! I met so many friendly team members, but a special thank you to Alex and Kathleen for helping to make my booking so easy. Thank you Ananda for the best teeth cleaning! Dr. Niki, thank you! you are an absolute rock star! Your assistant Retha is amazing....and thank you to Val for explaining everything and being so friendly and personable. I truly appreciate how much you helped me, looking forward to seeing you soon! read more

I found Dr. Gorelik's office well-appointed and clean with lots of friendly staff to assist you. Her equipment is high-tech and recent. She uses amazing technology to show me not only X-rays but a microscopic view of my teeth close-up on a monitor I can look at so I can see what she's talking about and I'm not just asked to blindly trust her opinion. I have never seen this before so that was impressive. I've had so may bad experiences with unscrupulous dentists lately who's only motivation is money that Dr. Gorelik's office and attitude was a welcome breath of fresh air. I was treated politely, professionally and with respect. God knows we spend so much money on doctors and dentists we deserve to be treated that way at a time when we not only feel rather uncomfortable having to deal with health issues or teeth but we're about to part with a large sum of our hard earned money! Her costs are pretty much in line with industry standards out there, though not cheap, of course. Her "internet-age" communications are impressive as well and one is informed all throughout the process via web/ email about what's going on. From appointment confirmations to filling out forms online it's trés cool. I would highly recommend her. read more

Trident - Front door from the courtyard. - Cosmetic Dentists Near Me - Los Angeles, California

I went in to get xrays for 2 teeth that I didn't take care of for a few years. I had been to a different dentist in Santa Clarita the day before. That dentist was a little more expensive, but was pleasant and even gave me prescriptions for percocet and antibiotics even though I didn't have any work done by him or ask him for anything, and he called me back after I had left. I came to this office as I had been a previous patient a few years ago and they pulled a tooth of mine, and thought they would be cheaper. As I was doing my check up, and Dr. Niki trying to convince me to get a root canal for a few minutes, and me saying I didn't want more root canals, she says that she "needs to know if I use any drugs prior to getting my teeth extracted if that's what I want to do". I told her I don't do drugs. She said you don't do any drugs? I said "No, I don't do drugs, I may smoke some pot occasionally but that is it." She asked again " so weed is the only thing you do, no other substances"? I said yes that is correct. Now it felt like I was being interrogated to a degree, and I had not agreed to have any work done at this office. (She apparently also assumed I was going to have work done by them, simply from me talking to her for 5 minutes.) (Lots of assumptions going on here). I was simply getting them to do my xrays, because they were cheaper than a few other oral surgeons. Holistic dentists, usually have the theory that root canals are bad, and should be extracted, and I also have this belief, so I had made my mind up to have my 2 bad teeth extracted prior to coming to this office... So I sat and allowed her to sell me on the idea of saving my teeth, and asking me numerous times why I don't want a root canal, and on and on. So I got my xrays and I got a quote for having my 2 bad teeth removed, and I leave. Well my girlfriend was waiting for me in the lobby area, and she tells me in the elevator that they were talking about me, literally a few feet away from her as she was waiting for me in the lobby. She said Dr. Niki was telling the receptionist "I asked him if he abuses drugs, and he denied it, and I asked him again, but I don't believe him". Now that is a little judgemental coming from a dentist. It says more about the dentist, (and how she views people) than the patient. Understand that I was at another dentist the day prior who gave me a prescription for percocet, and antibotics after I had left and drove away.. (I was surprised that he called me and said he would give me something for the pain.) That would imply that dentist didn't have the same judgement of me as Dr. Niki. That would also imply that Dr. Niki has a somewhat negative perception of certain patients, which is really reflective of how she views people in general. I have to think how a person comes to the conclusion that someone uses drugs after 5 minutes of talking to them. Does it perhaps mean that this office gets a lot of drug users, and it is something they assume of many of their patients? Or does it mean that some people create some ignorant assumptions about others, because they themselves are ignorant? Or does it mean you have to be around a lot of people who use drugs to know what drug users look like? Or is it because I didn't want to get 2 more root canals, and spend $5000, and only a druggy person would that? I am really just curious, because it would be somewhat similar to me owning a car wash, and assuming that a person who brings in a dirty car is poor, or doesn't take care of themselves, because their car is dirty. It is a somewhat extreme judgement to have of someone simply from meeting them for a moment. Also, I have had a lot of dental work done, and never really been interrogated or viewed in such a negative light. I did have Dr. Gorelick remove a tooth a few years earlier, and she didn't have this level of judgement of me. She also prescribed me valium after my operation. Perhaps she messed up because I'm a big druggie apparently. I wonder what a big druggie looks like? Do they make 100k a year, and live in the hills like myself? I need to step my game up so I look more like how I was viewed here. To further elaborate, I am not someone that can do drugs. I have a certain profession and lifestyle that does not allow me to. And also man made chemicals are not really my thing. I don't even like taking aspirin. The last time I did some "drugs" was about 20 years ago. So to be entirely honest with a dentist, and have that dentist think I am lying kind of says I'm not dealing with an intelligent dentist, or one that perceives others correctly.. It would also reflect a little negative towards me If I had a business and I started talking about my customers 5 feet away from them. If you are going to gossip about a customer go in the corner and don't make it so obvious. She obviously did not care or didn't have the insight to know that my friend was waiting for me a few feet away. read more