From first call to service on site was top notch. Open communication, they charged me what they…read morequoted and they were professional.

I do not recommend Did not want to do a drain cleaning I suppose it was too big of a job for this…read moresmall company as they had done it previously . The same thing happened to a friend at their building so they must pick and choose only easy jobs so keep that in mind. They complained the entire time they were here and did not clean up much afterward.

Our water heater started leaking first thing in the morning and it was suggested that I call…read moreanother company (2 days later they still had not called me back ... you know the one, little dog) so I called Exact Mechanical. I was so happy that I was connected right away with their after hours service coordinator and within 2 hours I had a knock on my front door and two wonderful servicemen had my new water heater installed in no time. I highly recommend Exact. Very professional and their customer service is exactly as it should be. Thanks Exact!!

Great company. Very good work. Very professional and honest. We have used them for years now for…read moremany plumbing and heating jobs.

They did a great job. They were fast and courteous. They even did a quick cleaning of a high nook…read morearea after cleaning the window beside it. We just can't reach. Thanks guys. You did great work.

Nick just wrapped up cleaning all the windows on my bungalow and garage. They hadn't been cleaned…read morein more than 9 years so a lot of effort was involved. WHAT A FABULOUS JOB!!!!! Not only did he clean the windows inside and out, but he also washed the dirty screens too. Note to self: make sure to call ASL every spring to have a summer of clear views! Very, very pleased with the service and I highly recommend this company's work. Oh, and the price was very reasonable, especially considering how much scraping had to be done on the exterior panes. Thank you, ASL!!!

Just having my duct cleaning done - amazing job. I had questions and they helped me understand…read morewhat was happening. They were on time - very professional and thorough. We are on their service program too - reasonable prices and peace of mind :) No hesitation in referring them - especially since this is the 2nd time they have come out!!

They were very good. I needed a new inducer motor for the furnace. Arrived on time and their…read morepricing was very reasonable especially compared to Arpi's who want substantially more and needed to pay in full before work done.....sorry Arpi's you've lost my business.

This review was posted yesterday and taken down after a request from the business owner who offered…read moreme a $250 discount to do so. I have decided to skip the discount and post my review as I feel taking the discount is being paid to keep quiet and not complain. I would rather keep my integrity intact by being honest about my experience so others don't make my mistake. I hesitated to write this review as the person who did our repairs is a friend of the family (was). However, the prices quoted were exorbitant for what was done. All we requested was flappers to be replaced in two older toilets that were taking longer to fill when flushed. We also had a kitchen spray faucet that when shut off wouldn't stop spraying. Because it was under warranty, Moen had sent us a new one, but we needed it installed. Because my husband had recent surgery he couldn't get under the sink to attach and wasn't able to do the toilet repairs. As mentioned, we used a plumber we had used for years, however with a different company, and had no previous issues with service or prices. We were given three options. The first was to replace all three toilets in the home (even though we only needed two fixed). The quote for three installed toilets was over $4,000. To replace the spray faucet we were quoted over $600.00.....we already had the replacement spray attachment so we didn't need a new faucet, just the spray attachment connected. When I questioned it, we were told to soak the old one in vinegar and see if that helped stop the spraying.The other option for the toilets was to repair them and that was to put in a new valve, flapper and supply hose. To do the first one was $477, to do the second, even though identical, was $385.00. The last option was to pay the service fee and do nothing. I should have taken that option but it's hard to say no to a family friend. In retrospect this family friend had no problem in overcharging.....it's a business. The repairs took a half hour....45 minutes tops and our bill was $959.00 for the two toilets including tax and service dispatch. I don't understand why two identical repairs (supply and install fill valve, flapper and supply hose) are charged $477 for one and $385 for the other. This company was on our agenda to contact for a new furnace and water heater this summer but no longer. I also no longer feel comfortable dealing with this company after today's exchange with the owner. He continued to repeat was that we are paying for trained and qualified staff. When I asked him to give a breakdown on the hourly rate and cost of supplies, he told me that they don't do that. That means there is no transparency. As the conversation continued, he became fairly nasty and belligerent and questioned MY integrity in posting the review. I have done many reviews on companies before and this is the first one star and bad review I have ever given.They say "buyer beware" for a reason. In the meantime, we still have a faucet where we can't use the spray part, but that's better than spending $600 to attach it. I've learned my lesson the hard way and had a sleepless night trying to decide whether to accept any kind of discount and keep quiet or tell it like it is. Even with a $250 discount a $700 bill for parts and labour is over the top for supplying and replacing a valve line, flapper and supply hose for two toilets. While I thought about whether or not to accept the discount, I contacted three other 5 star plumbing companies and asked if they could give me a ballpark quote for the exact same service we had received and copied what had been done from our invoice. I heard back from two of them quite quickly. One gave me a ballpark of $400-450 including a service fee for coming out. The other quoted me $562.50 (breaking down parts and labour), including the service fee. These were more in line with what I had expected yesterday and I wish I had contacted them first. I cannot in good conscience recommend this company. There were a few other issues that happened that I have not mentioned at this point, but have run out of room :-(

My family and I were experiencing a clogged kitchen sink and needed some help with the problem…read more I call last night and was able to schedule an appointment for the next day. Josh showed up on time and took a look at the problem. After a short chat and diagnose, Josh gave me two prices and I told him to start working. He was quick to finish the job and described what he did. I was very happy with the work and professionalism that was shown. If I have any more plumbing problem, I will be sure to call them.

Needed some extensive eaves trough repairs - replacement and drip flashing installation. We were…read morevery pleased with the work done. Everything we needed resolved was done properly and at a reasonable price. Easy to deal with and did exactly what they said they would. Can't get better than that.

I have used these folks a few times now for rental properties and when I was selling. My family now…read moreuses them as these guys bust a move to get the job done. I have used a Groupon both times, and wasn't treated any differently than I had paid full price. They weren't able to do my dryer & hot water tank vent in the condo as the roof is too high and too steep without safety gear, but in the spring may organize with my neighbours to make it worthwhile. They are fast, and efficient. Yup. 45 minutes, maybe an hour on both my condo and house., but both were empty and no furniture had to be moved to access the vents. Usually I spend a few minutes before they arrive making sure they have easy access, good clients that repeat are appreciated. I don't hesitate to recommend them.

DIDN'T ACCEPT GROUPON - BEWARE! When I booked the service, I…read moreprovided my Groupon Voucher Code. Bev booked me for a Rotary Whip which wasn't covered by the Groupon. Then she invoiced me for the service and asked Groupon to refund my purchase with them. I believe the cleaning they did was fine although it's a rental and I don't live there. What is upsetting is that Bev made a mistake when booking the cleaning and now she wants me to pay for her mistake - very crappy customer service. NO ACCOUNTABILITY.

Showed up on time for inspection and free quote. Provided excellent explanation. The initial…read moreinspection was thorough with pictures and equipment. Safety was a priority throughout. The attic insulation went perfectly, the work was done done with very little interruption (2h in and out). Exceptional value, great friendly service. Would highly recommend!