Unreliable and Unprofessional - Drivers Don't Turn Up for Pickup…read moreUnreliable. They used to be good but the last 2 times I've booked, they haven't showed up. Even after calling the rather unprofessionally manned office phone. Hard to believe -but they just don't turn up despite telling me on the phone that the driver is outside. Seriously? A rookie unreliable service. I ended up having to call an uber and the trip was actually cheaper than the price these guys quoted anyways. I used to book them for trips to/from airport but never again.

Do not use this company!…read more The driver stole money from us taking cash when we had been billed on our credit card. After a Heathrow transfer to North London we went to pay. The driver insisted on cash. Being tired after a long flight we foolishly didn't ask for a receipt. When we have followed up, the company said the driver hasn't received cash from us! We went from thinking this was an honest mistake to outright being fleeced. We even gave the driver a tip as we felt bad about how long the trip took!

I was visiting my girlfriend during her internship in London and the driver I had take me back from…read morethe airport was extremely polite and a safe driver! My driver was Mr. Ravi, I believe his driver ID was 007 and he is the reason I'm writing this review. He was there a little early but didn't have a problem waiting. He was a pleasure to talk to on the way to the airport, got me to the airport on time, and was a great guy all around. Thank you for the service! As far as the company goes they are easy to work with, helpful when you need it, and they have some great drivers!

Worst ever! Hopeless people made me wait for than 2 hours at the airport for my taxi.read more

I come to London often and this was the first time I used Airport Transfer. The communication and…read morebooking process was online and super smooth. The pricing was very reasonable. Upon arriving in London we found our driver easily. He was very courteous and the car was clean. Would use them again!

This is my first time booking (on-line) for a Chauffeur Service, to a foreign country (UK), for…read morerides between Heathrow Airport and my Hotel in London. Booked an arrival and return pick-up, for a total of 98 British Pounds. Not bad at all for a two way ride! ( A Black Cab will cost over 100 Pounds one-way from the airport) My driver called my cell phone at pre-arranged time, upon landing at Heathrow. He greeted us at the arrival exit, with a placard with my full name on it. The driver was very courteous and helpful with our luggage to the car. Bottles of waters are available in the car. On our return trip to the airport, the assigned driver arrived at the hotel early for pick-up and gave me a call. No stress and no-frills impeccable service! Highly recommended for travelers arriving in London with spouse/family and a lot of luggage! I cant imagine people travelling any other way!

sports carhireread more