I don't know where to start, but I'll start by saying that I love these guys. I first met them when I called AAA to have my car towed to the dealership because it wouldn't start. The gentleman showed up and informed me that he had a mechanic at his garage who could probably fix it cheaper. I was skeptical, but I trusted him and let him tow my car to his garage. I am so glad I did. They were able to do the work for about half of what I would have been charged at the dealership. It was the start of a beautiful relationship. I've been to them two times since then because I love their service, and I challenge you to find someone who is cheaper! It baffles me that they are the cheapest place in Greensboro, but they still manage to give you the best service service and are still able to deliver top notch work.
In addition to their high quality work, they are good honest individuals. I never feel like they are trying to up-sell me or rip me off. They always explain (thoroughly and in terms that I can understand) what is wrong with the car, what steps they will need to take to fix the car, and ALL of my options including pricing and turn-around time. Plus, I usually get my car back well before it's promised.
I would recommend them to anyone in Greensboro with car trouble. As a matter of fact, I have recommended them to people. I keep a small stack of their cards in my wallet and I have handed them out to two of my friends. They both shopped around first, and settled on Triad Towing because of their prices. Then, they came back and told me I was right and that Triad Towing was their new mechanic home! I'm a hard person to please (because I'm very critical when it comes to customer service), but these guys exceed my expectations every time I visit them!
Heads up: They only take cash at the moment, but they plan on getting a credit card machine soon. read more