I grew up near this store and have been a customer thru several different ownership changes. Not sure what the previous reviewer is talking about, as far as the customer service here. Here's my story and why I rated them so high.... this store regularly has the lowest gas prices in Hanford, so I will usually stop in for gas while I'm in town visiting my parents. Recently I stopped and told the clerk to put $45 on pump #1 for me. I paid with my debit card. Now this time my car only took $35 of the $45 I put on my debit card, so I just drove away and figured the $10 I didn't use would just go back onto my card, like it does at most all other stations... Unfortunately this didn't happen, as my wife made sure to point out to me.... No, my card was charged the entire $45, not only the $35 I'd actually put in! On my next trip to Hanford, I stopped in, explained the situation to (the same) clerk who'd helped me previously. All he did was to ask me "how much?" (Was I shorted?) "Just $10" I said. He then motioned me to just go pump it! And that was it! The absolute opposite of what I feared would happen after reading the previous review! Quite the contrary, they could not have been more helpful or gracious in resolving my problem, fully and immediately, with almost NO questions asked! I just wanted to set the record straight, at least in my personal experience. Hope this helps you in some way. I think it must be all in how you present your issue. Otherwise I wouldn't think we even went to the same store! read more