Project was over double his high estimate; didn't fix right the first time and had to come back,…read morecharged me for second visit to fix something that was not done right to begin with

These guys are absolutely incredible. I've had three different employees from here come out and…read morework on various issues around the house. Every single one is professional and friendly. The heat in my office and my son's room was not working and it's been getting harder and harder to work in there because my office has been in the 50's recently with the cold weather. They came out immediately and fixed the problem, same day, and it's working perfectly now. Great company, would hire for any plumbing job ever.

I was deeply unhappy that my rental company hired them to work on my plumbing. I was not home at…read morethe time he came by to look at the problem I was having. He contacted my rental office and got a key and informed me he would be entering my home. I told him that was perfectly fine. I return home to see that he has left grease on my doorknob, tracked nasty stuff from my toilet around my bedroom and bed and put the things behind my toilet in my sink for safe keeping. He also left grease along my toilet and bathtub AND left my light on and my water dripping. Deeply upset that I have to clean up after someone that had been hired to perform a service. Do not hire from here.

Discovered that, with these old houses (over 100 years old) have old sewer pipes that cannot handle…read morethe amount of toilet paper we normally use these days. That is the reason we had a lot of clogged pipes. Poop has nothing to do with it, as Roto Rooter claimed so our management company could charge us as renters. Now, as recommended from friends back East, I throw most of my used urine toilet paper in a sealed trash bin. Haven't had a backup/clog since. Roto Rooter wasn't smart enough to figure that out. Will never use them again!

If I could leave zero stars if I would. This company scams you and charges 860 dollars for 1 hour…read moreof labor. I spoke to the receptionist two different ones who were unprofessional and rude. They claimed since I signed the proposal it didn't matter that they said it was suppose to be 6 to 8 hours of labor and it took less than one. So the bill for 1 hour of work and supplies was well over 1100 dollars. They laughed and thought it was funny I was upset. We literally have them on security camera and they were there for 1 hour. $860 dollars for one hour??? Good luck with the judge taking your side with our camera recordings and itemized reciept showing your thieving ways. I can't wait to go to court!

Had a great experience every time they have been called to our house. They always returned calls…read moreand sent someone out to solve our issue in a timely manner. Their service people are friendly and extremely helpful and know what they are doing. Would recommend that the first call you make if you have a plumbing or heating issue is Lockmer.

Brown Plumbing installed a new hot water heater in my home. They were here when they said they…read morewould be, and the heater was installed quickly and efficiently. Zach was very professional and friendly and knew what he was doing. I would definitely recommend this company.

If you need anything unclogged I'd recommend Roto Rooter instead of Brown Plumbing. The cost is…read morecomparable and they their capabilities are greater than Brown. Plus they guarantee their work. Brown plumbing charged for a visit, didn't fix the problem, and then never sent a bill for their work. Months later I received a collection notice.

Quick response, clear about what needed to be done. Great service. Would definitely call on them…read moreagain for plumbing and heating needs.