I have had over five surgeries with Dr. T, and I have never once waited more than five minutes in…read morethe waiting room for an appointment. He has always been very accommodating and has worked me into his schedule when needed. I have always felt like he genuinely cares about his patients and takes the time to listen and address their concerns. I would highly recommend Dr. T to anyone looking for a skilled, caring, and dependable surgeon.

At the onset the receptionist was less than friendly. Wow! Music blaring and couldn't have a…read moreconvo. I asked to turn it down and the look I received was ridiculous. She never did turn it down. So rude! All of this before even seeing the doctor.

I must say Dr Carter made what I knew was going to be a painful procedure a truly PAINFREE event…read more Thank you Dr for your professionalism and kindness.

Came to Doctor Carter with a nervous 11-year-old, walked out with a smiling 11-year-old excited…read moreabout how much more comfortable her foot felt in her shoe. This doctor knows what he is doing and does it with a smile on his face. We had been going to dermatologists to treat nonissues and all they could recommend was to completely remove a nail. Dr. Carter explained why removing the nail was a bad idea and showed us how to care for it, he even looked at my Amazon search to make sure I was adding the right stuff to my cart. Also, big shout out to Julie at the front desk. She performs her tasks with the same positive attitude as the Doctor. Great place to visit!

Unfortunately at this time I have to report noncompliance with the government's service dog…read moreregulations per ADA. They stated that their 'company policy' does not allow service animals for PTSD which is in direct opposition of the way the law is written. In addition to being confronted at my therapy appointment, I was called later for a lecture and issue was taken over frivolous matters - things that have never been an issue in 15+ years with my EXTREMELY well-behaved service dog. In addition to their unlawful policy, I feel harassed and discriminated against; the opposite of what a patient would hope to experience when needing injury care. https://www.ada.gov/resources/service-animals-2010-requirements/

Struggled with my blue cross insurance. Had to pay full cash price up front and now waiting weeks…read morefor my insoles. Do not recommend.

Dr Vangorkum is one of the best people and he provides a caring service to his community. He is…read morethorough. He genuinely cares. The ladies in the office are very helpful as well. Dr Vangorkum came to see me while I was in the hospital and did my wound care there. He was very helpful.

Wait time, I had an appointment at 11:00 here it is almost 12.so they might need to hire more help…read moreor staff or something..but it's ridiculous.

I would have lost my foot if it wasn't for this amazing surgeon. Our motorcycle went down~ peg tore…read moreinto my foot and drug it along the pavement. Then I walked an entire block on it out of shock. By the time this man got to my foot in the E.R. It needed to be scraped clean inside and out, pinned back together. It took four separate surgeries. I am NOT a nice patient under any medications. He was always always more than kind. His surgery was as good as it could get. Most football players do not recover as fast as I have from this and mine was about as bad as it could get. Had an open fracture, busted all metatarsals. Miraculously I am already walking. My accident was August 10th. I have been walking since September 19th!! He is an AWESOME surgeon!!! Even better person! More than recommend!! He goes out of his way for his patients. Even us riled and wild ones. I will never be able to truly thank him enough!

BEWARE! He didn't even do an Xray of my foot prior to surgery so he didn't take care of all that…read morewas wrong! After months of continued pain, I had to have an entire rebuild of my foot surgery to correct what he messed up plus fix what he ignored!! In total I was in a cast and boot for a year! I lost thousands of dollars in wages, couldn't work out, he ruined my life for 12 months!! Did you know he was fired from Trios hospital? Gee, I wonder why?

Very kind. Professional. Great staff. Seems committed and goes the extra mile. Has really worked…read morehard to help my family member

We moved to the Tri-Cities almost a year ago and needed to find new general practitioner. My…read morehusband was already established with this office, so I scheduled appointments for myself and two daughters. I will start by saying I do believe that the care given by the doctors is excellent. The front office staff is always polite, professional, and welcoming! The doctors are good listeners and thorough! They had me scheduled for my annual exams quickly which was great! The downside is, as a new patient, it took me three months to be able to see the doctor for a "establishing care" appointment. This was not a thing in the state I moved from. So it took two-three months for me to get an appointment, then they had to reschedule me twice, once because they had scheduled too many establishing a care appointments for that day with that doctor and then once again because their building had been vandalized. Unfortunately, that pushed my appointment out another two months so now I've waited over five months to see a doctor to establish care. I finally get to my appointment date and have received a letter that my new doctor is now leaving the practice and I'll have to set up an establishing care appointment with a new doctor which took...another 2 months! So this is intended to be a cautionary tale if you are trying to establish care, as soon as you get to the area or as soon as you realize it... Start calling immediately to find a doctor because these wait times are definitely not something I was used to!

I will never go back here. Dr Patel was my dr then he suddenly left with no explanation. Prior to…read morethis I had health issues that required several blood tests. Some of these were apparently just lost/forgotten about and I didn't find that out until I finally called to ask about it. He never called to discuss my results so I had to just sit there and wonder. Fast forward a few months I tried to make an appointment because I have an issue that needs to be checked out. They are refusing to see me even though it wasn't my fault dr Patel quit/got fired. They're refusing to see "any new patients even if they had established care prior to this". How absurd. Good riddance.

Very personable and knowledgeable. This doesn't just apply to Dr. Lorenzo, but his entire staff…read more Great place-I am so glad I found him

From the moment I made my appointment through having an ultrasound, a biopsy and ultimately an…read moreabdominal hysterectomy, I have been treated so well by Dr. Lorenzo, his staff and the ultrasound tech. As someone who has never given birth, I was nervous for every procedure. Dr. Lorenzo explained things to me in a way I could understand and offered multiple options to me, not pushing any particular one on me. My surgery was August 2025 and I have felt like a new woman ever since, iron anemia is now cured. His office staff and assistants are amazing and the hospital staff where the surgery was performed also spoke highly of him. My abdominal scar healed so good. Without a doubt I would highly recommend. I traveled from Yakima to see him and have the procedures performed. Definitely worth it.