From beginning to end I experienced top quality care. From the receptionists to the doctor, I was…read moretreated with respect and compassion. I was cared about, informed, made comfortable, had all my questions answered with genuine kindness and professionalism. I experienced a problem with my prep not working before my colonoscopy and the staff was more then accomadating by getting me different formulas and rescheduling me with out delay. I will definately refer and revisit Tre-Cities Digestive Health Center.

Both myself and my spouse have been patients of Dr. Boon. He and his office staff have provided…read moreexemplary care and concern each time we have needed their care. Both myself and my spouse highly recommend Tri-Cities Digestive Health Center.

Dr. Yang and his staff are quick and professional - this is the 2nd time I have been to him (5-yr…read moreplan due to mom having colon cancer) and both times have been without incident and fine. Everyone from Charlene (sp?) to nurses Janeen & Dara to Dr. Yang were great - in and out!

Absolutely horrible left me waiting on the phone for 20 minutes and again. As I sat in my car for…read moremy appointment hat was half and hour ago.

OK--if I had to review this office separately from the Dr, my rating would be a bit different…read more First of all, Dr. Mueller came highly recommended from 2 other doctors of mine and I thought he was an excellent doctor; both his bedside manor and his knowledge. I had my colonoscopy at the KGH medical mall and the staff there was wonderful, I wish they were the ones who worked in his office. Dr. Mueller's rating would be 5 STARS! His office staff on the other hand is another story. Complaints: being rescheduled for EVERY appointment I have ever had in the office, receptionist answering her cell phone (person call) while she was trying to schedule me for my next appointment, being rushed when they scheduled me at the wrong time, wait time longer then usual due to them calling back patient in the wrong order, women nurse RUDE and I question their HIPPA certification. I heard them talk about patients first name, last name, DOB's and medical issue out in the front waiting area for everyone to hear. I know there are times when that will happen, but I felt like I knew more about their patients then they did. I questioned myself if I wanted to continue with this doctor, but proceeded anyway. The only person who I have dealt with who was polite and professional was the male nurse. He knew how upset I was at my last office appointment and I could tell when he was apologizing for the office that I wasn't the first person he had to apologize to. Office staff rating would be zero stars.

I have been ill for many years with stomach and bowel problems. Regular meds didn't work for me,…read moreand he told me to use tumeric tablets. He said it does nothing for some people and like a miracle to others. It was a miracle solution for me. He has also told me other natural remedies, that have worked on issues as well. I love his wonderful bedside manner. He is sweet, extremely knowledgeable and very kind. He does not hurry you, and takes whatever time you need to discuss your problems. I have recommended him to several people. He will be my gastroenterologist as long as I live in the Kennewick area. Excellent, excellent doctor!

This was my first visit to this office, and I was surprised. I arrived early to my appointment and…read moreentered at a different entrance. The information desk stated I arrived too early, the office does not open till a later time, and Regardless of the time I was scheduled, the office will not open. I did go to the proper entrance to be greeted with a smile, and my nurse practitioner accepting me at my given appointment time! Kudos!

It is impossible to make an appointment when you call. You are only able to leave your contact…read moreinformation and they call you back when a Scheduler is available. Kadlec has the worst system ever!! Of course, they always back when I am not available, so you can spend weeks playing phone tag. You can't make appointments on the portal with this department either.

Dr. Manawadu is amazing and I love his P.A. Rachel. The office staff are friendly and courteous…read more They have always gone above and beyond for me.

Doctor sees patients and Will send out two pharmacies prescriptions for people for their pay…read moremanagement but the Tri-Cities is no longer at any pharmacy filling their medicine so it does me no good to go to them anymore So I can't say I get any quality care from them anymore because the quality care at their office is nonexistent when you don't get what you need to help your conditions from them any longer