I met Zack at a showing for a rental property. While I didn't end up choosing the initial property…read moreI viewed with him, he stayed in touch with me and recommended a few others they were also managing. He showed me a townhome in Redwood city that I fell in love with. He was super helpful and responsive during the whole application process! Also their pay to rent online option is super convenient. My last manager only accepted checks or Venmo which was a pain. If you're looking for a rental on the peninsula I would reach out to Zack!

Zack Wooster has done an outstanding job renting out my properties. From day one, he's been…read moreprofessional, responsive, and easy to work with. Communication is always timely, and I never feel out of the loop. The systems he uses make everything seamless--rent payments, direct deposit, tax reporting--it's all handled with zero hassle on my end. It's clear he values both efficiency and transparency. What I really appreciate is how Zack takes a strategic approach. He helped me price and position my rentals to attract the right tenants and maximize long-term value. His 20+ years of experience in San Mateo County really shows. There's also 24/7 support in place for any urgent maintenance needs, which has kept things running smoothly for both me and my tenants. If you're a landlord looking for someone you can actually trust to handle your properties like a pro, Zack's the one.

Bobby Ngo was amazing and made me feel comfortable with every step of the house buying process.read more

OWN Real Estate came highly recommended by a previous client, and it turned out to be the best…read morerecommendation we've ever received. As first-time homebuyers searching for our forever home, we were working under a tight four-month deadline--and thanks to their exceptional team, we found the perfect home in just two months. We worked closely with Wesley and Kinsey, who were both incredible throughout the entire process. They took the time to educate us on every part of the home-buying journey, helped us understand the pros and cons of each property, and answered every question and concern we had with patience and clarity. Their experience truly shows. Wesley and Kinsey are outstanding negotiators who helped us secure a great deal on our home. They were honest, supportive, and knowledgeable from start to finish, making what could have been a stressful process feel smooth and manageable. If you want honest, patient, and highly experienced realtors, we cannot recommend OWN Real Estate enough. They helped us find our forever home, and we are so grateful for their guidance and dedication.

I'm in the market for an apartment to rent. I was referred to Janet because i had heard about a…read morelisting she had in Belmont. I didn't get the apartment, however Janet did accommodate my wife and my schedule by agreeing to meet us to show us the apartment late in the evening. As a customer service standpoint i felt she went above and beyond and we really appreciated that, something you don't get in business on a day to day basis. I.E. we basically got shoved out of the Tmobile store after upgrading a phone and spending $70 on accessories because it was the 9:00 "closing time". I love the mom and pop feel of Hometown and i hope these kind of business will thrive in our country. p.s. The receptionist was also very kind and helpful

This review is for Somjai & Jessica. A friend of ours referred this husband-wife team to us for…read moreour first home search, and we couldn't have been more pleased with the experience. We've worked with them for about 5 full months to look for a single family home that fit our criteria, and we appreciated that Somjai and Jessica were professional and assertive. We initially had doubts because they're based on the peninsula and we were looking in the south bay, but after our initial meeting, we decided to go with them and never felt the need to switch agents. They were very flexible with us throughout the entire time we worked together. Regarding the search itself, it never felt like they were getting us to buy just so they could get their cut. They always provided us good, solid advice on which properties they thought were great for the long-term and which ones we should probably avoid (e.g. I liked living in my old place near the new 49ers stadium, and they gave us some great pros/cons of buying homes in that area). And it wasn't just the market trends they were thinking about; Somjai & Jessica always gave us their thoughts based on the context of our needs as a young, married couple with intentions to start a family someday. During the closing process, Somjai and Jessica were very organized and on top of everything, making sure all the i's were dotted and t's were crossed. While we waited for the bank, title company, and insurance agents to work out what they needed, S&J helped us with setting up the inspections and lining up some contractor referrals (even helping us get discounts for a few!). Ultimately, we couldn't have asked for better agents and would recommend them to anyone looking for a home in the Bay Area.

We wanted to express our deep appreciation to Laura for the way she professionally and skillfully…read morefacilitated the sale of our parents' condo. She made everything as easy as one could expect and hope for with a real estate transaction, especially when we as sellers were doing it all remotely. You could tell she's done this many times before and has a good system. She handled all the details smoothly and promptly, gave us appropriate phone numbers to call when needed, had good and reasonable vendors at the ready, arranged for the appropriate repairs, arranged for effective and reasonably priced staging, made document signing easy and convenient, and gave good advice in terms of what to repair and what could be left as is. Critically, she was able to read the market and guide us in terms of pricing and strategy. All put together, these elements helped maximize the price we were able to get, and in a reasonable timeframe. We were very happy with the entire experience, as well as the result. Thank you, Laura!

We found Laura through a local parents' group, where she came highly recommended for her expertise…read morein the San Carlos real estate market. Laura's strong presence and connections are invaluable in today's market, as she's constantly aware of which homes are coming on the market and potential buyers for our home. When Laura came to see our property, she immediately dived in--educating us about her strategy and the best timing to sell. What made the selling process even more streamlined was that she had a team of contractors on hand to help prepare the home for sale and maximize its value. You can truly see Laura's dedication to her work in the way she frequently stops by our property to ensure it remains clean and presentable. We couldn't have asked for a better agent to sell our home for top dollar--her strategy is key to making any home she touches stand out.

I purchased my current home with Rainmaker about a decade ago! Alex paired me with the right…read moreperson on his team to work with. I always felt I could go to either of them with questions and concerns. Through the years, we've stayed loosely in touch. Recently I asked Alex his thoughts on a second property, sharing my concerns and parameters. He had/has really good ideas, has experience with handling different situations, and I didn't/don't feel at all pressured to purchase. When it comes, hoping the second time goes just as well!

We never thought we could get the dream home after seeing the massive traffic at the open house,…read morebut Yao Li made the impossible happen! She is incredibly knowledgeable, strategic, and resourceful, navigating this competitive market with expertise. Her support didn't stop at closing--the unexpected and valuable after-sale service (including offering resources & connections to help fix small issues) truly sets her apart. We are immensely grateful and feel lucky to have had her as our agent.

We moved to the peninsula less than a year ago and started renting with the plan to buy a house in…read morethe coming year or two. When we interviewed realtors we were drawn to Raziel because it felt like every question we had was answered and backed up by data-driven analyses. We were also really intrigued by his unconventional process that is extremely involved in the beginning. Coming from out of state we learned so much about the area and what kinds of properties we could expect for our budget in each neighborhood we were interested in. This allowed us to really hone in our search and made the process less stressful because at that point we knew exactly what we wanted and were prepared for the right house to come along. During this time Raziel also guided us through the process of understanding buying a turn-key property vs. something that would need renovations. When we found our ideal property, we were a little anxious because it was an off-market Hillsborough house. But Raziel was quick to move and get us a showing and guide us to make the right offer for the property. It was complicated, as some off-market listings can be, but it was Raziel's strong relationship with the listing agent that helped our offer prevail. We have to say that every time we saw a house and the listing agent heard we were working with Raziel they had a genuinely warm reaction that made it obvious he is well-liked and respected in his field. Also, Raziel knew our plan was to buy in the 1-2 year range and we never felt pressure to move that timeline up. Instead, for every house we considered putting an offer on, Raziel gave us a thorough discussion of all the reasons why someone would not want to buy the house, and that helped us really decide if it was the right property for us. It always felt like he truly wanted to find us the right house for our family, not just make a business transaction. We feel so grateful that we worked with Raziel and his team to find our ideal property (thank you Jenny and Angilee!).

Raziel and his team (Jenny, Angilee, Emily) are exceptional! With their support, we bought our home…read moresooner than we expected, and the entire process was incredibly smooth: our very first offer was accepted. In the Peninsula's competitive market, we couldn't believe it! As first time home buyers, we were looking for someone deeply knowledgeable who could guide us through the entire process: from understanding local neighborhoods and why buyers might choose one over the other, narrowing down our criteria along with what's realistic in our budget, doing diligence when the right house pops up, and navigating the offer process. We didn't know what we didn't know, and we really wanted an expert. Raziel was exactly who we were looking for! He has a very well-structured process that we loved - touring neighborhoods, looking at past sold homes together, and moving quickly when the right house pops up. I really enjoyed learning as much as I could from Raziel, as he has so much local knowledge that I would never have learned otherwise. For the home we ultimately purchased, he suggested bringing an engineer on-site to take a look at the house before we submitted our offer. He also flagged an unusual item in the seller's disclosure packet that he hadn't seen before and recommended reviewing it with a real estate attorney. We followed both suggestions. Everything checked out, and because of that diligence, we felt confident submitting our offer. We would not have taken those extra steps without his guidance. Raziel truly de-risked the process as much as possible. By offer day, we felt informed and prepared. We love our home and are incredibly grateful for Raziel and his team. We can't recommend them highly enough!

My wife and I partnered with Zen Coast Homes to purchase our first home, and we couldn't be more…read moregrateful for the experience. From the start, Samantha carefully considered all of our requirements and guided us through what could have been an overwhelming process. As first-time homebuyers, we especially appreciated: * Samantha's flexibility with our schedules and willingness to work around our availability * How upfront and honest she was during home tours -- pointing out both the positives and the things we needed to watch out for, which made us feel like there were no surprises along the way * The way she empowered us with knowledge throughout the process, helping us feel confident in our decisions * The team's strong connections in the local real estate network, which gave us an edge in navigating the Peninsula market * The guidance on expected price points for each home, which helped us set realistic expectations and make competitive offers * How personable and approachable Samantha and Jennie were -- they made the entire journey feel less transactional and more like working with trusted friends When we entered escrow, the process went far smoother than we anticipated, thanks to Samantha, Jennie, and the entire Zen Coast team. Their guidance made what could have been a stressful milestone feel surprisingly seamless. We would highly recommend Zen Coast Homes to anyone considering a home purchase. If we ever decide to buy or sell in the future, we wouldn't hesitate to partner with them again.

Jennie and her team were wonderful partners when it came to selling my first apartment. From the…read morefirst call, they had all numbers and comps ready with a detailed spreadsheet, and were highly responsive throughout the process. We were navigating a down market, and her recommendations helped me act on the best strategy. Rebecca delivered timely updates after every open house, an impressive IG reel for marketing, all leading to a swift escrow process. Thank you Jennie & team!

Words will never appropriately describe the value this team brought to us in buying a new home and…read morethen selling our old home. James and Nicole provided white glove service through the entirety of the process. They are the real estate equivalents of Goldman Sachs or McKinsey - highly strategic in their advice while also being exceptionally detail oriented and organized. All the while, they maintained a customer-centric approach that was both personal and professional. They understood our needs and were truly partners throughout the process - never married to a single approach, just the one that made sense for us. From start to finish across two transactions, there was never anything too big for them to handle or too small for them to address. We truly value their partnership, professionalism, and work product. Highly recommend to everyone - especially busy people with a high bar!

Our family worked with Carol, Nicole and James on a house sale in Menlo Park and the experience…read morecouldn't have been better. From the first meeting, they were thorough with their market assessment and recommendations on how to prepare and market the house, they communicated clearly with us every step of the way, managed the process of preparing the home and kept track of every detail. Their deep knowledge of the local market was insightful and hugely helpful. We highly recommend working with this wonderful team of professionals.

Drew and Christine make the BEST team, their separate skill sets combine to create a depth of…read moreresources I don't think I could have gotten anywhere else. They know everyone and everything involved with the Peninsula market and I felt very comfortable trusting I was getting the best assistance and advice. I was a very picky and nervous first time homebuyer, in a difficult market, and they were endlessly patient, going above and beyond to make sure I felt completely comfortable. I will recommend them to anyone and everyone without reservation. They got me the house I wanted at the price I wanted - Thank you Drew and Christine!

When it was time for my family to transition from renting to owning our first home, we reached out…read moreto Drew and Christine. We had received excellent referrals from our coworkers, who said that they were the best realtors in San Carlos and Belmont. We have been working with Drew and Christine over the past few months, and recently were able to close on our ideal home - the first house that we bid on! As first time homebuyers, we needed guidance about how to navigate the process, especially in this highly competitive neighborhood and market. They provided advice for us throughout: during the home search stage, we learned to evaluate listings and properties; during the bidding stage, we learned what makes a competitive offer; to the closing stage, where they ensured that the transaction went smoothly. I really appreciate that they were patient, and never pushy. When we needed to take a break from the home search to deal with family needs, they gave us space and were responsive when we were ready to jump back in and look again. We couldn't be happier with the outcome and our choice to work with Drew and Christine and wholeheartedly recommend them to anyone!

Caroline has been a phenomenal partner for us, both when we bought our property in Redwood Shores…read moreback in 2013 and again as we just sold it in 2024. She had also collaborated with and guided us when we were briefly in the market to potentially purchase a property in the Hillsborough and Burlingame areas. Caroline brings that immense knowledge of the real estate landscape in the Peninsula, informed by having grown up in the area. She's such a wonderful and pleasant person who has become a friend while also being a neighbor in the Shores. Caroline has longstanding relationships with several of her staff and other facilitators such as at the title company and all that makes for a smooth transaction. She puts one at ease about the entire process and helps the buyers or sellers navigate the process step by step. Her communication is prompt, crisp, timely, and reassuring. My wife and I would highly recommend Caroline for any realtor needs in the Peninsula!

We just bought our home with Caroline. This is the 2nd home we've bought with Caroline. Like like…read morethe previous time, the entire team made this such a smooth experience. Caroline knows literally everyone in Bay Area real estate community. Her connections are very helpful. She knew almost every agent, and every agent, at any open house we went to, knew Caroline. Her estimates on what the houses would sell for were very accurate. She really knows this market. Anyone who has been through this process knows that the real work starts when you decide to put down an offer. Caroline's team really held our hand through the entire process - with emails, texts, checklists, loan underwriting, helping us understand the disclosures. They were working around the clock with us. Even after closing, Caroline has been there for us. She shared her list of contractors (GCs, gardeners etc.) affordable places to buy materials etc. and is always there to offer her advice! We love everyone on the team not just for Caroline's connections in the Real Estate industry, but also for all the extra touches- the gifts and the emails and the checklists. We felt so heard and understood. We would work with Caroline again in a heartbeat!