I have been a State Farm customer for 10+ years and have worked with several agents over the course…read moreof that time, depending on where I was living. Two different agents in Houston, TX, one in Dallas and now two in the Denver area- Tyrone was first and I quickly sought a new agent from State Farm (just go with Blanca Kerschen, don't take the risk with Tyrone). I have always been an auto policy holder, and over the years added on renters insurance for my apartments. In June of 2018, I bought a house and attempted to transfer my auto policy from Texas, add on my partner's car to my policy, AND add on homeowners insurance. You would think this would result in the red carpet being rolled out, yeah? Quite the opposite. Tyrone botched the transfer of my auto policy from Texas to Colorado. Instead of transferring me as an existing customer with State Farm, he cancelled my policy in Texas in order to justify charging me a $94 dollar "application fee." He illegally obtained my credit card information and charged it without my signature on the authorization form (that they had filled out on my behalf). He would not put his verbal commitments to me in writing and consistently contradicted what he would say via phone and via email. The dollar amounts for every transaction that appeared on my bank statements were always completely discrepant from what I was quoted via phone OR via a formal quote. Ultimately, my opinion of Tyrone Byrd is that he is an unprofessional "hustler" who has absolutely no qualifications to merit possession of a state-sanctioned license to do business ethically. Sadly, he has some real gems that work for him- shout out to his two dudes that are always in the office trying to clean up his messes. You guys deserve an award.

I had to get renters insurance and Tyrone answered the phone my first call. Even over lunch they…read moreanswered the phone. I got everything I needed within an hour. They are honest and thorough. My apartment complex works with them and they knew exactly what was needed to fulfil my lease obligations for coverage. Very professional and down to earth service. Truly - treated like family. This is a great place!!! Good peeps.

Rich McGinn was one of the greatest guys. Someone who actually cares about your best interest vs…read moremoney. Like the other guys. Highly recommend.

WORST EXPERIENCE EVER. Rich McGinn wrote me a GL policy on April 12th via phone, took my payment in…read morefull via credit card-$720. Cancelled his meeting with me the next day at the last minute. I came in on the 15th to sign policy. Immediately after signing policy,he stated that he had an issue and he could not insure me and said the policy is cancelled. He said I would get a prorated refund. When I asked for policy cancellation confirmation a few days later, he said I had to sign a cancellation notice. He reversed his previous position and said the policy was still in affect, and that "he was just an agent and could not cancel it" The main company had to do it via a cancellation request. Why didn't he have me fill out cancellation request when I was there? why didn't he tell me he couldn't insure me a few days earlier when he learned of an issue instead of having me waste my time and come to his office, and sign policy only to tell me it would be cancelled? What if I had never followed up on the cancellation a few days later? The cancellation process would have never been started and I would have been paying for a policy that was marked for cancellation from the start and would have paid not only for 60 days of that policy, but also I had another policy written the same day because he told me his policy would be cancelled? All I got was a bunch of double talk, out of pocket $720 until they process the cancellation forms which will take who knows how long before I get a refund- prorated... Terrible service- certainly not what they profess: Insurance with integrity.

thank you for taking the time to help me find the best coverage for my home and auto. Joe's team,…read moreShekhar, was great. I'm just waiting for the paperwork to cancel my old policies and all should be in order. Thank you again for making a stressful process better than expected. Tina

Joe and Quinn were amazing to work with for the last 3 years. They took care of my son's renter's…read moreinsurance and made the process very easy and affordable. I would highly recommend this team for anyone in the Boulder area. Thank you State Farm team!

Chris has been a great agent. Always there to answer any questions and provide the help you need. I…read morewould recommend him as an agent and a person. I do recommend him to my family and friends. Keep up the good work, Chris.

We are so grateful to Chris Jaramillo he is an amazing agent. Our whole family uses him. We have…read morehad him as our agent for many years. We have houses, boat, RV, Harley, and several cars insured through him. All I can say is he is amazing. Thank you Chris Jaramillo

What a great car insurance buying experience. Quinn and his team are customer focused and provided…read moregreat coverage and helped us understand our insurance even better!

Great customer service. Quinn helped me to get a life policy that will protect my family. I…read morerecommend this office for your all your insurance needs.

Jordan is very personable and knowledgeable. He goes over and above in describing each facet of…read moreour home and auto insurance policies to ensure that we fully understand everything and reviews everything on a yearly basis to make sure our policies are up to date. I highly recommend Jordan for all your insurance needs.

We really appreciate Jordan's professionalism and patience. He and his office take a very…read morepersonalized approach. He's always responded to my emailed questions immediately with helpful and informative answers. I would highly recommend!

Angela Shore is the absolute BEST insurance person I have ever worked with!…read moreNot only is she knowledgeable about every aspect of the insurance business, but also, she explains things in such an understandable way, along with presenting different insurance choices and , more importantly, which choices may be more advantageous to our situation. She is very diplomatic in explaining the details in each category of our policies. in addition to her knowledge of the insurance business, Angela also has a great personality! She is genuinely concerned for the clients at Brad Hughes Agency, is very personable and has excellent people skills. She leaves you with a sense of trust. Carole Weisheit Superior, Colorado

Poor follow up with his clients. Customer service is lacking at this State Farm. I do not recommend…read moreit.

This office was amazing! Very helpful with all my insurance needs and took the time to go over any…read morequestions or concerns I had. Would highly recommend letting their office take care of you! A++

Mike is great to work with. Very helpful, and responsive, and he took the time to answer my…read morequestions about my policy and related quotes. Thanks, Mike!