I stopped by to pick up some goods, but unfortunately the visit didn't go as expected.
The storefront is discreet, which I appreciated. When my friend and I entered, we both presented our IDs. I used my Global Entry card, which is a government-issued form of ID. The staff member let my friend in but told me mine wasn't valid. I tried to explain what it was, but I wasn't really given a chance. I was asked to step outside, and when my friend tried to speak with me, we were interrupted again. Even another customer seemed a little confused about what was going on.
I understand every business has its policies, but Global Entry is a legitimate form of identification, and the interaction felt a bit dismissive. I chose not to move forward with the purchase because I felt uncomfortable.
Hopefully, the staff can be a little more informed and patient in the future. I won't be returning, but I do hope others have a better experience. read more