Burnley Travelodge
I used to stay in this hotel regularly when I work night shifts. In 25 January I left my bags in the hotel room and went to work. Next day I noted that my bags were missing from the room. The safety cord in the window was broken. The police was informed. I was told that CCTV cameras at the front of the hotel facing the road/car park was not working. I was told only my room was broken in to. Obviously the thieves knew that I was going to work at night, they knew the exact room I was staying as other rooms were not broken into and they knew the CCTV cameras were not working. I have concerns about the safety of guests staying in this hotel.
I complained to Travelodge and and I received a response saying they took my comments seriously and district manager investigated my concerns and no evidence to suggest that an employee of Travelodge was involved. However they didn't comment on my concern how did the thief/thieves know the exact room I was staying (as other rooms were not broken in to), my working times and the CCTV cameras were not working. read more