Such a beautiful place. I visit here often whenever I'm in Sydney and it makes for an amazing day…read moreout. Beautiful scenic beach, lovely cafes and restaurants. I absolutely love Brighton Le Sands and can't wait to be back!

I came here with my niece because she needed to do some banking. I've notice banking in Australia…read moreis a bit different than in the States. As soon as we entered the bank, we were greeted by someone and asking us what kind of service we needed so she can enter into her iPad. From there we just sit and wait. As we were sitting I noticed that there were several self service counters where you can: -view, update or open an account -transfer money or pay a bill -activate your card or change a pin There were several ATMs inside and outside of the bank. If you need to do any other transactions, then you can walk all the way to the end of the bank. Furthermore, if you need to sit down with someone to go over your account, you can too!

Awesome customer service! They stayed open an additional 20 minutes for me and 5 other clients…read moreyesterday. Super friend and knowledgeable staff that are always enthusiastic to help with whatever issue you may have. 4.5 stars only because the tellers can be a bit on the slower side.

Easy to open up a temp account while I was on clinical rotation there. Plenty of ATMs and bank…read morelocations around the city (you will need cash for EVERYTHING in Sydney)

Landed as an immigrant to Aus so I first had to activate my account before it could actually be…read moreused. When we showed up for our appointment we were told that the person assigned to us was transferred the week before to another branch. Since all cards and details were sent there, we had to go to his branch. At this point I could honestly say I was seriously doubtful that NAB and us would have a good working relationship. Fortunately, when we arrived, we were helped by friendly, knowledgeable staff. Thus, despite the small hiccup in the beginning, I feel confident NAB provides good customer care.

Who honestly enjoys going to the bank?? Most of time you end up standing in a long queue under…read moreflorescent lightening just in order for someone to tell you that, indeed, you're pretty darn broke. Commonwealth has not provided me with the best experience in general, but the staff at the Glebe branch is the single redeeming factor in my overall banking experience. The information desk became my best friend early on when I was urgently trying to figure out how to wire money between my Bank of America account and Commonwealth account. Seemingly one's own money should be accessible where ever he or she happens to be in the world, right? But because these sorts of things are never as easy as they should be, I stuffed up and ended up costing myself nearly two hundred dollars in processing fees. NOT IDEAL. The staff there at the Glebe branch helped me every step of the way thereafter, and though there was nothing they could do about my previous loss (occurred on the American end), they advised me of the best options moving forward. After the third time I went in, the manager knew my name and was always more than happy to answer all my questions. I was even permitted to come behind the counter in order to use their computer for online banking instead of having to pay the processing fees associated if the teller were to help. Here's to the customer service aficionados who work hard to smooth out the Commonwealth bumps. Keep treading water, guys... maybe at some point it will pay off!

It's one of those of reviews ...... really not much to say ..... these guys are quick,…read moreefficient.... pass on helpful tips & hints and process your return in a very professional manner. All in all ..... my experience was what I expected...... quick & painless ....... $130 for all your stuff to just disappear....... for another year !!

Opened 2 accounts with them. The Freedom Account which is fee free but you need to deposit $2000…read moreeach month, and the Maxi Saver which is what I really wanted. Problem is the Maxi Saver needs to have another account, but you get the bonus interest which is great with that. So anyways the Freedom Account apart from having to remember to juggle $2000 into it every month you can use the visa debit for purchases and you get a couple of sms alerts (but not many). It'd be much much better if I could have a Maxi Saver account by itself and use internet banking for transfers.

I dare say that here in Australia we've got good choices when it comes to banks. I've been a…read moreWestpac customer for years and for years they've been pretty good to me. By that I mean that they've done things like switch my savings account over to a cheque account to save on fees, gave me credit card limit increases with no hassle, even given me cash advances (yes, but I asked very nicely). It is this kind of service which keeps me at Westpac. I trust these guys, which is sort of hard to say about your bank. Of the 'big four' banks in Australia (ANZ, Commonwealth, Westpac, NAB) Westpac is my pick based on good old fashioned service.