BEWARE of this private company. It charges an outrageous fee of USD $39 for your ETA which you can get directly from the Australian government (https://www.eta.homeaffairs.gov.au/ETAS3/etas) website for AUD $20 (US $13.80). I was unknowingly directed to their website and didn't realized the mistake until my traveling companions told me how much they paid for their ETA's. You can not cancel the transaction nor get a refund. read more