No hot water and rude staff -- unacceptable…read more Stayed here as part of a tour group on May 2-3, 2026. There was no hot water in my room after check-in. The room phone didn't work, so I had to go to the front desk. A staff member came up and ran the water for 20 minutes--still cold--and then left. I waited another 40 minutes with no update. When I went back downstairs, the front desk staff (Patrick) told me to "be patient" in a raised voice. Completely unprofessional. I was told the hotel was fully booked and couldn't move me, yet rooms were still showing available online. Later found out multiple rooms had no hot water, and the issue wasn't fixed until around 12:30 AM. No hot water for hours, no communication, and rude service. Not acceptable. Would not stay here again.

The main train station in Duisberg is generally clean, safe and very well organized. It's much…read moresmaller than Dusseldorf so easy to navigate and located right in the city center. There are a few shops/snack stands available so you can buy snacks for your ride as well as a very few retail stores - mostly lower end, cheap fashion accessory items. If you love Gummi candy, be aware they have a whole store of just that! There is a smaller Deutschebahn office here as well with both agents and kiosks to buy tickets.

Easy to navigate and many boarding platforms have WORKING escalators!! Plenty of shops and food in…read morethe underground mall!

I am so lucky that I was able to experience this stunning hotel during my trip to Germany. The…read morehotel is in an old nunnery and has been completed converted to a hotel. It was beautiful. The rooms were modern while the hallways and exteriors provided an old world charm. Upon check in the staff got me a fresh brewed coffee and there was fresh fruit in my room. Quick walk to town and metros. Truly my pleasure to be a guest.