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    Transportation Security Administration

    2.5 (2 reviews)

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    Texas Department of Public Safety - Check in kiosks

    Texas Department of Public Safety

    1.9(54 reviews)
    2.5 mi•Northshore

    I stopped by this East Freeway DPS location to renew my drivers license and it was fine. The office…read moreis small but busy. I had made an appointment about a week ahead of time and made sure to fill out and print my application ahead of time and also make sure that I had all of the appropriate forms of identification. I had to wait about 20 minutes beyond my appointment time even after arriving early but had no problems beyond that. Take note of the following things: - Make an appointment ahead of time. I cannot stress this enough. The DPS website says that all locations accept walk ins but this is not the case. I witnessed multiple people without appointments be turned away. - Make sure you read the DPS website carefully to ensure that you have all of the required forms of identification. - Do not try to arrive super early for your appointment to "slip in and get out." They are really strict about only allowing people to check in 30 minutes before your scheduled appointment. - Be patient!

    I will preface this review by stating that I am a former member of the Texas Department of Public…read moreSafety. I had an issue with my CDL and was corresponding with the CDL department in Austin over the phone. The DPS personnel that I was dealing with in Austin told me that I needed to go into my local DPS office and fill out a form. I asked if I'd need an appointment and they said no. I went to this location this afternoon and it was pretty dead honestly. I walked up to the bald headed woman at the information desk and before I could even get a word out she demanded to know if I had an appointment. When I told her no and tried to explain the situation she interrupted me multiple times and threw a piece of paper at me that had their web address on it and walked away. I went out to the parking lot, fuming at what had just transpired and tried to make an appointment. What a surprise, no appointments available anywhere in Houston for 3 weeks. I call the people in Austin back and left a voicemail. While waiting for a callback, I found that someone had canceled their appointment in Baytown. When I got to Baytown, the people in Austin called back and apologized profusely and allowed me to do what I needed to do via email. Having worked for the DPS, I can tell you that most of the people are rude and nasty but the people at this location on the East Freeway really take the cake. That bald headed woman shouldn't ever work with the public.

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    Texas Department of Public Safety
    Texas Department of Public Safety - Front

    Front

    Texas Department of Public Safety

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    Harris County - Courthouse Annex 9 - Inside

    Harris County - Courthouse Annex 9

    4.0(3 reviews)
    2.2 mi•Magnolia Park

    Right when you approach the front door, there's already a long line leading to the tax collector's…read moreoffice. When it's your turn to walk thru the second door, there is someone there to Greet you and make sure you have all the necessary paperwork for whatever you're here to accomplish. Apparently they're going thru a computer upgrade so it's taking more time than usual to be called up. You receive a number and sit down and wait patiently for your number to be called. I don't know if the ac is broken but it is so hot in this office, my glasses were steaming up. Arrived around 250pm and was called up at 3pm. Staff was friendly and provided service in a timely manner. I definitely recommend this place over downtown as you have plenty of parking at this location and it's free!

    Bought a brand new car from a Californian company that apparently isn't allowed to sell cars in…read moreTexas - ahem- so they sent me a bunch of paperwork to file myself (usually done by dealerships). I had a lot of questions and emails to the Harris county tax office were promptly answered. The answers to my questions were pretty generic and didn't really give me the details I was asking for so I decided to make an appointment to go in person as I didn't want to mess up and snail mail the wrong title fees and sales tax. I lucked out and managed to snag an appointment for the very next day (10/12/21) when all the other locations didn't have any availability until at least a week or two out. ***FYI*** they don't take walk-ins for vehicle related stuff. Lady in an email said I could walk-in only to pay the sales tax on my new car but couldn't register. I got to my appt 10 minutes early, there were 2 other people getting served. When one of those people left, I was called up. Handled my business with no hassle I'm about 5 minutes and WALKED OUT WITH TAGS IN HAND! I had read online that tax offices in Texas were taking weeks or even over a month to mail tags! Seriously was blown away by how smooth this transaction was. I had had a fair amount of anxiety about this but it couldn't have gone any better. The best experience I've ever had at a government office!

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    Harris County - Courthouse Annex 9 - Call Ticket

    Call Ticket

    Harris County - Courthouse Annex 9 - Sign

    Sign

    Harris County - Courthouse Annex 9

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    Harris County Tax Assessors Office

    Harris County Tax Assessors Office

    2.5(20 reviews)
    5.5 mi•Old Spanish Trail/South Union

    I went to renew my handicap placard. I tried Wednesday when I was off only to find out they are all…read moreclosed on Wednesdays now. I had to get permission to go in to work late so I could have it not be delinquent. I can't stand more than a few minutes without intense burning and pain during bad flares, and I'm in a horrible one now since my trunk fell on me and I had already gotten shoulder injections a few weeks prior. My back problems have been present for over 20 years, and I have fibro, AS, and autoimmune issues as well. Anyway, I usually go to the one on Chimney Rock, but that one can take a really long time. If I was off I wouldn't mind so much. The reviews for Griggs as well as calling and speaking with a very nice woman pointed me in the direction of this location. I planned on getting here at 7:30, but rain and life had me moving slow. I arrived in the parking lot after 8:20 and was out by 9:07. That's with me shuffling around my bags because of the rain and trying to protect my paperwork before actually going in. I was even able to get 2 placards, which I was about to ask for as mine looked like who did it and what for after 4 years of actual use. Faded to nothing and taped together in 2 places. I just turned 42 and work full time in addition to having nieces and nephews. My placard is always moving, and I drive my brother's vehicles since I can't easily move the car seats with my musculoskeletal and pain issues. The actual time from waiting in my seat to the desk and out the door was maybe 10-15 minutes. The only suggestion I have is the sign in sheet for the handicapped like the Chimney Rock location has so we don't have to stand in line and wait to check in at the desk for a number. Thankfully the line was short and I spoke with a lovely woman while waiting. However I had brought extra items for the wait(as I've had to wait hours in the past), my chair pillow, umbrella, iPad, and my bag was heavier than usual. Standing was extremely painful. It's not the same as standing with nothing in hand. There were chairs against the wall, but I did not want to risk losing my place in line. Outside of that it was a great experience. I'll be coming to this location for my needs from now on even though it's a bit further from home.

    By far one of the worst tax assessor's office in the city. Severely understaffed and a simple…read moreregistration sticker becomes a day long, torturous experience. After about 2 hours of waiting, I decided to drive across town to another tax assessors office and was in and out in 10 mins.

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    Harris County Tax Assessors Office - 4 employees and just one is actually working. They don't care to push customer out in a timely manner. This place need to get audit.

    4 employees and just one is actually working. They don't care to push customer out in a timely manner. This place need to get audit.

    Harris County Tax Assessors Office - Not a run down building

    Not a run down building

    Harris County Tax Assessors Office - Coincidence that's it's a NASTY, Drury day at the Harris County Tax Assessor???......I don't think so....

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    Coincidence that's it's a NASTY, Drury day at the Harris County Tax Assessor???......I don't think so....

    Internal Revenue Service IRS Taxpayer Assistance Center

    Internal Revenue Service IRS Taxpayer Assistance Center

    2.5(2 reviews)
    6.5 mi•Fourth Ward, Midtown, Downtown

    I was given an appointment at this location after learning that they don't take walk-ins at the S…read moreGessner office or anywhere in Houston from what I remember. I'm not just yelping Leland-Downtown because the receptionist was laidback enough to still take me 10 minutes late (I hate having "a story", but I created one for myself. After hopping off at Bell NB station, I went looking for 1919 Leland Street - which doesn't exist - instead of walking a quick 9 minutes to 1919 Smith, which would've had me there 10-15 minutes early). It seemed as if this receptionist's policy was to be as understanding as possible to everyone. And the laidback-but-professional vibe didn't end there. The office uses room partitions, so you can hear plenty between the taxpayer and IRS employee(s) even though you don't want to. I heard nothing but compassionate pragmatism from the few speaking employees who were interacting the desperate/hopeless taxpayers they served. It seemed as if I were listening to IRS employees with degrees in social work or psychology....advanced degrees, okay? When my number was called, I got Ms. Richardson (employee #1002875500). As suspected, whoever received my digital paperwork earlier this year did the bare minimum instead of putting themselves on the best-practices track that could've saved me a trip to the IRS office. Yes, this needs its own paragraph. #ResponsibleTaxpayer #iToldYouSo #RespectOnMyName I appreciated Ms. Richardson's transparency*. It showed that she's not ride-or-die for anyone who works for the IRS just because she's an employee herself. And that wasn't all. There was another employee from a different cubicle with us at one point during my appointment (her boss maybe? not sure.) who volunteered a needed taxpayer tip for an idependent contractor like me. She didn't have to share anything with me, but she did. So many thanks to whoever that was. And, of course, many more thanks to, Ms. Richardson for undoing what another IRS employee did as well as for Ms. R's empathy re: me getting lost on the way there. Keep keepin' it mellow for everyone, Leland-Downtown Office. Thanks again. *Addendum - Ms. Richardson even verified how many letters the IRS sent me this year after I briefly mentioned the USPS ordeal I've been going through since the summer of 2021, all of which I've yelped for your reading pleasure.

    If i could put 0 stars i WOULD! The receptionist here was NO help at all. I didn't catch her name…read morebut it was an african american lady with braids and glasses. I was there for hours after she told me she needed to ask someone if they can take my proof of identification from the social security office and she told me to hold. I went to her x2 to see if she asked someone yet and nothing, and then finally after i asked for the 3rd time she told me NO, even tho she never got up to ask someone, i was watching her to see if she'll get up and she didn't. so i know she straight up LIED. My day was literally wasted there waiting just for her to tell me no last minute without even verifying if they can take my proof or not. NEVER going to this location AGAIN!! 0 STARS!!!!! ‍

    Transportation Security Administration - publicservicesgovt - Updated October 2026

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