I've been at Twin Rivers for almost 2 weeks. I found it to be a wonderful experience. There are…read moreactivities every week day. You can opt not to participate. The meals were delicious. The facility itself was clean and well maintained. I was in another facility and no activities were planned. The food wasn't as good The staff was really friendly and very helpful

My mother has only been there for only a week and a half and we're already in the process of making…read morea case against them! They neglect and have been very verbally abusive to my mother, my mother was suppose to be there for rehab and one of the employees looked at my mother and said "it was a place where people die", how is someone suppose to have any motivation when they're own care team has such energy. The case worker completely blew off every concern that was addressed by myself and other family members, just super unprofessional. The whole place is a joke and is in the process of being under investigation. They still messed up and were very disrespectful even while people are watching them so I cannot imagine when there's patients with family who don't check up on them. If you care for the well being of your family at all don't send them here.

Rating: "F", for failure to the residents of this community…read more I had personally witnessed the indifference of care and services my mother received for the past 4-1/2 years at the facility. My mother suffered UTI's, ear infections, severe skin conditions, suspicious bruising, falls, and anxiety due to the chaotic and unstable environment. Due to poor infection control and cross contamination while covid, influenza, pneumonia, and norovirus existed in the facility in December 2024 & January 2025, my mother became ill. During these two months she kept saying she didn't feel well even when she tested negative on tests. She had called 911 in late January because she had difficulty breathing. It was discovered at the hospital she had double pneumonia. Two weeks later she passed away. I had a camera set up in her room for the last 7 months of her life. This was after I found a nightgown ripped in half when doing her laundry. I asked her about it and she said someone ripped it off of her. As usual I got a fictitious explanation. There are a multitude of on-going issues, from late and inconsistent meal times, cold unappetizing food, lost menus, inattentive dietary and nursing assistants, brief changes not being done for over 10 hours. The list is unending. Filing numerous grievances with the facility and filing numerous MAARC reports with the State and communications with the Ombudsman caused retaliation from all levels of management and nursing staff. In just a year and a half I had furnished close to 400 documents which included email communications with the facility to the State. Even after providing photos and video clips of evidence and being cited and fined. Nothing had improved. I would like to point out that it's unethical and can be a legal liability for a business and their employees to post reviews. Management should be reflecting on their own part in contributing to the continuous obstacles. It starts at the top not the bottom up. The only justifiable solution is to start putting more effort into figuring out what they're doing that isn't working and to put forth new plans of action in addressing and improving the care, services, safety and infection control processes and procedures and following through with them. Implement a new effective plan on how to monitor employees to ensure they're doing what is required. Installing cameras throughout the facility would help tremendously in identifying and revealing many issues, which had been suggested time and time again. Management is the Beholder of the Dilemma's. Another deeply concerning conflict is the doctor's and social workers are contracted through the facility and seem to have their loyalties towards the facility, not in the interest of the residents. It's not necessary to respond or discuss anything further to this review. Management had their opportunity and sufficient time to prove they were capable in resolving matters and were unable to.

Total lack of communication and coordination. Food is horrible - I was served a raw hamburger. When…read moreI returned it and asked for a polish on a bun the bag of hot dog buns was moldy! They will tell you they will make your outside specialist appointments and set up transportation but they don't do it for weeks. I finally ended up doing it twice myself and the third time they did it but then didn't have my mom up and dressed and ready to go in time! Run the other way - do not go there for rehab!

My wife has been at Personal Care Senior Living in Anoka for fifteen months. She suffers from a…read morerare form of dementia that confines her to a wheelchair and limits her ability to communicate. My family and I have found the staff to be professional, competent, and caring. My wife's condition continues to decline as her disease progresses, and the staff's attentiveness to these changes is impressive. Our family takes comfort in knowing that my wife is comfortable, safe, and well cared for here. We feel that we have made the best decision for her and for us and are grateful for the compassion every member of the staff has shown.

My name is Dianne Madigan and I had my mom Dixie Smith in Personal Care senior living for almost 3…read moreyears. They became our family both my moms and mine. The care and the love that she received was nothing like I had ever seen. My dad had been in three different nursing homes back in 2018. The care that my mother received here at this place was a 12 if you were going one through 10. The staff is loving and kind and protects their patience 100%. They became my second family and were just as kind and loving to me as they were my mom. When they say Personal Care they mean Personal Care perfect name for this Nursing Home. I will leave my phone number if anybody wants a personal reference, it's 952-270-4985. All I can say is my mom died peacefully there with myself and a staff member who came back after working a whole day to be with my mom and I as she passed. We're in the world would you ever find Care like that in another facility. So please feel free to call me for a personal reference. Blessings to you all.

Was a resident for a week after extensive spinal surgery. The entire support staff could not have…read morebeen more patient, understanding, caring . . . . They all were very pleasant, accommodating, and on top of things at all times. Shortly after I arrived I was given a schedule for my times with the physical and occupational therapists. Medications were given as needed and on time. The food was excellent and made to order. What should have been a difficult transition from post-surgery to going home was made more tolerable because of the pleasant staff. Terry W.

Our mom was moved to Interlude after what was thought to be a stroke. She did not progress as…read moreexpected during therapy, and follow up showed she had a tumor. Once we found this out, they allowed us to keep her there during her last weeks (private pay). The staff there had come to know and love her, and treated her with utmost dignity and respect. She passed away on hospice care at interlude. Our family could not be more happy with the loving care that she received there. The facility is absolutely great, and the staff is exceptional.

Homestead of Anoka is pretty new and quite large. The staff at the front desk are helpful. It is…read morepretty easy to get turned around in the place, but there are signs to direct the way. The building, outside and in, is pretty clean. Overall the staff is accommodating when asked.

So was sent here for some testing, Dr was great…read more However I am now getting Bills from my insurance for the Lab Work and the testing he ordered. I have contacted the office a bunch of times as I received a letter from my Insurance asking them to call for authorization. The staff and lab department actually argue with me that they should NOT have to call, to the point I needed to send them a copy of the letter my insurance sent me Yep, asking them to call. The staff is lazy, they will not go out of there way to help with billing issues even if your facing $1300 in bills the insurance should have paid, but because of there errors it wont. So now I will deal with insurance direct, if you can avoid this office the they don't care about you and have caused me nothing but a headache.

From the owner: We at the Minneapolis Clinic of Neurology believe in personalized service. Our physicians and…read morehealthcare team, work closely together to address your neurological needs. We feel that personal and long standing relationships with our patients are very important in maintaining our patients' health and dignity, and enable us to achieve better results for you. We believe your quality of life deserves our quality of care. Call us today and schedule your appointment!

I've received excellent care here after 3 surgeries for a recurring herniated disc in my low back…read more My therapist was very thoughtful when I expressed my fears about hurting myself again and was able to help me feel comfortable in my program to get moving again. I very much appreciated how he took the time to answer all my questions about the different movements/stretches he had me doing. I also recieved great advice for how to keep my back healthy when flying and being out of town. I would definitely recommend!

I've been seeing Dave for a few years now and he has really helped me rehab my injuries. He is…read morevery knowledgable and friendly. Of the five physical therapists I've been to during my lifetime Dave is the best.