Fantastic services, understanding, quality advice on travels and requirements. It's a travel…read moreagency for keeps

Our group bought $5500 worth of tickets and paid Sky Travel an extra $900 for their services and…read moreexpertise. While on our trip, two members caught covid. We called Sky Travel and asked them to cancel our return tickets. They said they would. They did not confirm. A week later we bought new tickets for $1500. When we returned home we found that our original tickets were NOT cancelled and we could have just changed the date on the tickets if Sky Travel had taken two minutes to notify us. Now we have tickets that we can't use and Sky Travel has refused to help us with this, constantly referring us to the airline. The airline says that these tickets are under Sky Travel's control and only they can do anything with them. Sky Travel has refused to help us, complaining that they have wasted three hours of their time on us (commission on $5500 plus $900). Do not give the company your money!!

We have always received Great and professional services from MR Moloo. He is very knowledgeable and…read morepatient and finds great deals.

We have been buying tickets for ourselves, and family from House of Travel and Tourism for well…read moreover 15-years now. Mr. Moloo always gives us the best price and will answer all our questions. I have never been able to find a comparable rate when I search using any of the websites that offer the lowest rates - he can get me the route I need every time. I've "given up" on websites to book tickets for any overseas travel - why bother when House of Travel & Tourism is better???

I called them to book a round trip ticket, but their service is horrible. They do not know how to…read morespeak with customers..Customers are just a JOKE for them! The ticket they gave me was relatively expensive. I was able to buy the same ticket online, cheaper than what they said. I do not recommend.

From the owner: We've been serving our Western Canada clients for over 30 years with everything from finding the…read morebest airfare rates to acquiring the right travel insurance

I have been an AMA member for years and I definitely utilize their services as much as possible…read more I have booked numerous trips with AMA Travel and I have always been happy with the process and the results. The process is simple; they pretty much do everything for you. There are times when I have had specific requests (I want a resort that has this but not this or I want a hotel that's close to here) and they have always catered to them. They narrow my search and present me with the best options - it's that easy! I've always enjoyed the trips and recommendations from my AMA Travel agents as well. When I went to Mexico, my agent recommended a certain tour. We did the tour and we absolutely loved it! The AMA also has travel gadgets and luggage available at their travel desk. My last trip was to Las Vegas and my agent emailed me (I told her I preferred email) to see if she could recommend any shows or places to eat. I asked her about some shows, decided on a couple and they turned out to be fantastic! I really like the AMA as a travel service because they make everything easy - they way it should be. Why go somewhere that is going to complicate things that don't need to be complicated? AMA Travel is fantastic and I couldn't be happier with them!

I laugh how the "bad" reviews are hidden on here but hopefully people find this and look at the…read more"not so suggested reviews" I know people want to feel safe spending about 120$ a year but what does it get you? Nothing but a headache! So for starters if it's 3am and your off the road in -40 no one is behind the phone to help you, all you get is an answering machine and a repeating message saying "open Mon-Fri, 9-5 (might I add I just called a 300$ tow truck that was there within 20Min) Now also the times you really need it is the cold mornings and your car does not start before work and needs a boost! Everyone in Edmonton that day seems to need a boost too and when you call for a boost it's a 6-12 hour wait. So what loose a day pay waiting around for a boost, I don't think so! So this also goes for the Travel section of AMA! They are the worst customer service I have had and it was at this location I went to. The employees were not helpful for what travel I was booking. I was so frustrated with them I went home and looked online and I was amazed. If I booked a flight with west jet on their website it was 500$ and that exact same flight on AMA was 700$ so your loosing money booking threw 3Rd party with AMA. My aunt also had a trip booked threw them after my experience but it wasn't until she had to cancel until I found out. She booked ahead of time but her sister past away and she could not go on her trip. Ama was sooo hard to deal with and the people did not know at the center, she had to wait for a call back which took 1day! She had her trip refunded to a gift card because it was too late to cancel even tho it was 5 days before her trip. And to get the gift card was very very very hard, it was a battle to get that. So another part to the story is my aunt lives in B C where there is no Ama which is horrible because alllllll gift card purchases have to be made in store only haha what a joke this company is. My aunt cant afford to fly to alberta to spend her 1600$ gift card. I never ever spend time giving reviews but this has to be put out there!

10/10 service, I have been dealing with them for the past few years, they have the most competitive…read morerates in the market, have booked, rescheduled many flights always straight forward no hidden charges

I had very very bad experience with these people because they charge me $150 extra to start the…read moreprocess of refunding my money from airlines for cancellation and they told me they have given me services. I wonder what kind of service they have given me where they charge me $150 for no reason where another travel agents wouldn't charge a single penny specially when airlines have technical issues and cancel their flights. They gave me anxiety for two weeks because I had only two weeks left to go back home and I had to buy another ticket especially when I don't had enough money in my account either. There are many more people who spoke to me about this agency and told me I should have never gone to this place as they also had terrible experience. I would say if you want peace of mind please don't go there, you will regret.