Okay... Sam is a supreme master of all things related to hair color. This is my second visit with…read moreher, and she worked her normal magick to make me look absolutely fabulous. The salon is very clean, and calm. They play a good mix of music from all over the place. To me, it has been worth every penny I've paid to see my color be exactly what I want it to be. When you go and you want your hair colored a specific way, come in with an open mind and she will guide you the rest of the way. Remember not all hair can accept the wild colors you may want, but she will do her best to get it there. Then teach you how to keep it looking fresh for months to come.

I am so so happy with the service I received today. Tawny was fantastic. The salon is gorgeous…read more I am not a talker, I just sit and let my person do her thing. I don't want to talk for 2 hours. Tawny clued in on this and just worked her magic. I am a customer for life. So happy with everything!!

I visited Serendipity Hair Salon today for an eyebrow wax and tint. I'm in from out-of-town for a…read moreconvention. I've been letting my brows grow out for about a year and decided that I would take this mini-vacation opportunity to have them waxed and tinted. I went onto Yelp and almost immediately found this salon. I read all of the positive reviews and decided to make the call. I had no problem setting up an appointment for the next afternoon. I am so happy with my visit. Tamara was truly wonderful. She helped me choose the best brow shape for my face and really took her time in understanding what I was looking for. She gave me some helpful tips to assist in covering some of the sparse patches in my eyebrows. Her's was the least painful wax I've ever had. I have sensitive skin around my eyes and it is usually red and inflamed after a wax, but not today. After a beautiful waxing, she moved onto a tint using henna. Her attention to detail was so apparent and appreciated. She truly takes pride in what she does. She also gave me a referral for someone locally when I return home. I left today feeling so happy with my new brows. I will most definitely visit this salon again the next time I am in town.

I've been coming here for a year or so now. It is a cute salon that is very welcoming. I have been…read moreseeing Danielle the entire time. She is great. She knows hair well. I always feel brand new when I leave. I have been to many salons, from Jacksonville Beach to Saint Johns areas. None of them were as good as this place in Fernandina Beach. I drive 45 minutes for Danielle because she makes sure my hair is done right and I'm happy. Serendipity does not always have someone to take calls but be patient with them. They will call you back and they will ensure you get what you want. You will not be disappointed with any of them women here.

I just moved to the area and was very nervous about finding a new Hairdresser. I've been going to…read morethe same Hairdresser in my hometown for over 10 years. I found this salon and booked a color highlight and cut with Haylie. She was absolutely as sweet as they come and did an amazing job. Found out she also does nails so I'm very excited to have found a one stop shop with someone that has a lot of talent.

Terrible cut and color. I booked Raquel for an all over color, partial highlights, and a cut. She…read moresat me down, and I explained I wanted to get back to my (darker) natural color after having gone lighter over the summer, but I wanted some highlights so it wasn't all one color. I also said I was trying to grow it out so I really just wanted the ends cleaned up. We discussed the highlights for a few minutes then she mixed the all over color. That went on, she washed it out, we went back to the chair, and started putting product in my hair. Oh, ok, guess no highlights? Color is WAY too dark for my complexion, and I look washed out and sickly. She started cutting, and not once did the thing to see if the sides were even (where they pull a piece from each side). She asked me a few times about the length, if I always kept it short, when's the last time I had it long, so on. We discussed for a few minutes how I'm really trying to keep it longer this time. She gets done, blow dries it, and like 2 inches is gone. Ummm, ok, whatever. Can't really fix that now. I go to pay and the receptionist asks her what all I had done, and she tells the girl an all over color and cut. $140!!!! I could have gotten the same results with a box of dye from the drug store and my kitchen sheers. When I got home, I could quickly tell it was uneven, but I thought maybe it would be better once I washed it and dried it myself. Man was I wrong. Now I have to go even shorter to fix it. And on top of the uneven cut, she did all this weird fringe layering all around my head so it looks like a helmet. I have no idea how this is gonna get better. And the worst part is, I can't even get it into a pony tail anymore, so I can't hide it. So disappointing.

Showed up 20 minutes before closing. The place was dead without absolutely no customers. The woman…read moreworking looked up at me with a clear look of disgust when I walked in the door. I asked if they were still open, she said something along the line of "Technically," again, with clear disdain for me, a hopeful customer. I responded, "It seems like you don't really want me to be here," to which she responded, "I don't." At that point, I decided to leave. I asked for the contact information for the franchise owner. The woman, who claimed to be the manager, stated she didn't have it. Bottom line, you get what you pay for at Great Clips... in this case absolutely nothing.

Terrible haircut. They need to actually interview the people they hire. I usually go to one lady…read moreand cut my hair perfect. The only time I switch barber they cook me. DO NOT COME HERE!!!

When I first arrived there was actually no one in the salon they where all in a back room. I wanted…read morepink streaks in my hair and I didn't know till after it was in my hair that it was temporary. I was wanting permanent so it will still be there for pictures 3 weeks later, it had mostly faded. She did do a good job on covering my gray hair for over $200 I wasn't impressed though.

I don't leave bad reviews. Ever. But when it comes to someone's hard earned dollar, then I have…read moresomething to say. I would give no stars if I could. I showed up to my appt a few minutes earlier and the reception said my stylist still was on her way. I thought hm. Ok. We all have rough mornings. It was only a few minutes past my appt that I went back to my chair. I showed the stylist pictures of what I wanted. She went back mixed up color and on the appt went. The stylist was sweet and conversation was nice. The whole salon had a whole "Steel Magnolias" vibe and I loved it. While she was sweet and the salon was nice, the customer service and work was terrible. I mentioned I have a lot of hair when she mixed color. It seemed disregarded and she went back to mix color 3-4x. I could feel the color on my neck and forehead and she left it as a last priority to clean it off. Another stylist mentioned I had color on me. And lent her color remover for me. 3 days later and I still have color on my neck and behind my ears even after using hair color remover from Sally's. When my color set she left and didn't say how long I would be there for, ask if I needed anything, etc. For a Saturday of relaxing that I either don't have the time for or can't afford, this isn't the service I'm looking for. Once she was told her next client was waiting (she was still blow drying me) she really started moving quickly and sloppily. She kept throwing her materials down so much, I was worried my iPad would get thrown in the process off of her work bench. I wondered when she would address her next client knowing we still needed to discuss my halo hair piece and she said she wanted to revisit my cut once it was dry. Well, the salon doesn't do halos unlike as mentioned online, so we talked about doing that at another time. She said something about installing it for free...but it's just a wire piece you wear. She never revisited my cut. I Wondered why she kept me away from the mirror and once I left, I figured it out. She did a Shoddy job. I've have had better experiences at beauty schools. I've lived in 2 countries, 9 states...so I have to try a lot of new places...and this was by far the worst. In the salon, I thought I liked it. I was very surprised at the contrast of colors but didn't want to hurt her feelings. It wasn't what I asked for, but I wasn't used to it yet I thought. She said she would contact me personally that day about the halo (she never did) and never booked my next appt. she knew her work was terrible... How could she not... she didn't even take an after photo despite taking a before...Once I got home, I realized my hair was ruined. It took all weekend, and nearly as much as I paid for the original appt to fix my hair ($185 with tip). I should have reached out and voiced my opinion despite my feelings of not wanting her to touch my hair again. My lesson I learned is: if you're not happy, go back and tell them. And stay far far away from Madison at Rustique. However if you need hair help... I highly recommend the ladies at Sally's. They won't rob you of your money. I write this hoping someone with less money, time, and a supportive partner can avoid this whole mess.

I was over due for a trim and my step mother was nice enough to surprise me with a haircut at this…read moreplace, while we were visiting. The hairstylist who did my hair was Debby thanks to my step mother's recommendation and I was nervous at first, my hairstylist at home is the only one I trust with my hair and she surprised me with some layers and I asked for bangs to frame my face. It came out great and I will definitely come back here when I'm in the area again and request her specifically to do my hair! My dad got a trim up and layers as well and he said in all his years it was the best haircut he had ever gotten and not bad for $20 including a hair wash! My only complaint would be that it was a bit pricey for mine for $40, but maybe that's because she scrubbed pretty hard so it was a deep cleaning hair wash and blow dry. I would definitely recommend coming in and checking out this hip little hair salon! Friendly welcoming staff and great hairstylists who actually care to have a conversation with their customers and quick service as well!

I went in looking like a feral animal....it had been so long since I have gotten my hair cut…read more I called ahead and they made time for me the same day, which was amazing. Amy took amazing care of me and the crap load of hair she had to deal with. She was excellent about asking questions to make sure I got what I wanted and did a wonderful job of explaining everything she was doing. She is an extremely talented stylist, and looking around while I was in there, everyone left with gorgeous hair. Absolutely recommend this salon if you're on the island.

Misty's Hair Styles is definitely one a kind!!! From a simple cut to an awesome new "do"... Misty…read moreis absolutely the best in town. I would recommend her highly.

I have been going to this Hair Cuttery for years and the reason for that is Sherri M…read moreI was just in and wanting a change from red with caramel highlights to purple. Sherri always explains the process and is always upfront about whether results can be achieved. As always she gave me a beautiful cut & color. She always goes out of her way to make sure I'm happy and I really appreciate how kind and professional she is.

Walked in. Sign said walk in welcome. Three people working. Stood at desk for 5 minutes; no…read morewelcome, no we'll be right with you... just ignored. Walked right back out!

I really love the way Belinda listens to her clients. She has always colored or cut my hair to my…read morepreferences. If you you are looking for an amazing hairdresser please contact Belinda. I will definitely be back again. Thank you Belinda for a wonderful cut and color.

I went here a few months back and forgot to write a review, so here I am. She was very friendly and…read moreconversational and gave me some advice about getting rid of the fading dye in my hair. She even gave me a little bottle of shampoo for it. I first went here back in mid-late 2022, and her service and friendliness haven't changed. She's really good at short, edgy cuts, and stylists who can do that are kind of hard to come by. I drove 45 minutes to get here because there were none in my town! That drive was worth it, though. Sorry for not having any pictures for the review; I don't tend to take photos of myself, and it's since grown out.

I cannot recommend this salon enough!! If you are a in a wedding on one of the local islands, do…read morenot hesitate to use them for your make up and hair needs for the big day. The salon is large enough to accommodate a whollllllllle lot of women, but has separate rooms so you are not all on top of each other. More importantly!! Reasonably priced for a FLAWLESS outcome. I felt sooooo pretty all day. I had my hair and make up done at 10am and I was still glamorous for the sunset wedding. Thank you ladies for everything you did to make this MOH super confident! 10/10!!!!

My daughter and I wanted our hair styled for a wedding, the owner did a great job. Thank you!read more