Very professional, very timely service, very affordable service. I appreciate the Cremation…read moreSocieties attention to detail helping my family w my Mother's passing away. I am VERY thankful.

We did not want a traditional funeral for my mother. We were physically and emotionally drained and…read moreneeded time to recover. We wanted to have her cremated and then have a celebration of her life and a mass on her birthday which was several weeks later. This was the most affordable option and we were treated with such kindness and respect. They answered all of our questions and helped guide us along the way. I was able to take care of everything online. After speaking with a friend who went through a funeral home to arrange the cremation we realized that we spent thousands less for the same service. Her celebration on her birthday was amazing and beautiful.

When my father passed away last month, Maryland Cremation Services made a very difficult process,…read moreseamless and easy. Within two hours of the initial phone call, they were at the assisted care facility to pick up my dad. The gentleman who arrived was dressed in a suit, was very professional and caring, and walked me through all of the paperwork. I was able to pick up the cremains in less than a week and the woman that I met with was lovely. She even provided me with the information to obtain a burial flag from the VA. Prices are reasonable and customer service is amazing. Thank you so much, MCS.

Not that I plan on using cremations services again anytime soon, but I will never use this one…read moreagain. From the beginning it was a horror story, they lost my paperwork for a pre-planned cremation. I was power of attorney and was able to fill out and email it to them. I told them when it was emailed and to whom it was emailed. They claimed that they can only see the email for 24 hours and only the supervisor can access them after that. The supervisor was useless and my partially blind brother had to get his part of the paperwork filled out at the doctor's office and faxed to their office. Then they did not post my mother's obituary for at least a week. It took several emails and phone calls to figure out what kind of format it needed to be in. The only thing I thought went well was picking up the ashes and prayer cards. They did not ask me to check the prayer cards. Why would I need to? They have all the information from the death certificate. I never even looked at them. Somebody at my mom's service saw that it had the wrong birthdate. Nobody took them after that. I guess they figured I would return them and get new ones printed. I had planned on doing just that. Until I was told that for their mistake, I would have to pay an additional 10.00. Imagine that! They found the paperwork. They told me it looked like the date they printed. I asked a non-partial person to read the date back to me and she gave me the correct date. The supervisor of the Millersville location who would not give me her name told me I used their service because of the price, and I have not complained so far (goes to show how much she pays attention) and that paying an additional 10.00 to get partial cards should not be an inconvenience. At that point, I told her I have not been happy with the service, and the price was not the best I could have gotten. (I found out later that someone from my HS could have given me a much better price.) Then she told me if I was so unhappy I could have had another company pick up the body and move it to another location. Believe me, if I knew that was an option, I would have done it in a heartbeat. I thought I was stuck.

Very accommodating, reasonably priced for a direct cremation. Thank you sincerely for helping our…read morefamily.

Excellent service for pre-arrangements. Very helpful with necessary paperwork at a time of stress.read more

I am a Nurse for Hospice. I called on behalf of my patient late at night and I was greeted by Shawn…read morewho was professional, kind and gentle - He stated he would be on his way and assume care of the deceased.

Extremely responsive, efficient and professional. Made a tough time a little bit easier.read more

In a mad scramble to handle my sister's death, I selected Beltway Cremation Center for the services…read morecovered and the price. In the end, everything was done right, professionally and courteously. They promptly answered all my questions and emails, obtained all certificates and I got my sister's ashes. The inside of the mortuary house is very nice, giving a calm and respectful atmosphere.

When my mother was put into Comfort Care, I had researched cremation services and pretty much knew…read morewhat I wanted before I interviewed (in person) four crematories/funeral homes. Two of them failed to disclose all their fees until I asked additional questions (based on my research), one of them was double the price of the other three, and the fourth one was Direct Cremation Services. I met with a gentleman named Kip, who didn't try to upsell me, and gave me a package that met my requests. The costs were significantly lower than the other three places. He assured me that Direct Cremation Services would take care of everything, and explained both the logistical process and the paperwork/payment process. When my mother passed away, on a weekend, Kip returned my (notification) call, emailed me the link to take care of the documents, and immediately send his team out to transport my mother's remains. He told me the paperwork could wait until Monday. Thereafter, everything went as promised, and I picked up my mother's "cremains" yesterday. An unbelievably smooth process during a difficult time. I can't recommend this place enough.

I chose Direct Cremation because of all of the positive reviews. Unfortunately, my experience was…read morevery different from what I read. Having never been through the experience of managing the passing of a loved one, I didn't know what to expect. I arranged for DC to provide services. A few days later I bunch of emails with tasks assigned out of the blue. I called to ask about them and was directed to my funeral director who told me those were optional. A couple days later I got a contract and a payment link. Again, I called to question and let the director know we wanted to have an urn for the ashes and that I needed everything shipped to me. Shortly after, I got a new contract and a new payment link. Days passed and I called again to get status. Still waiting. A few days later, I called again. Should be done by end of week. See a pattern? No contacts by DC. Every call was made by me. The end of the week came and I finally got a call. My loved one was ready to be picked up. Wait, what? I paid for shipping. " Oh yeah, that's what I meant". Really?? Anyway, the company provided the service I paid for but communication was non existent. I don't think I ever got a "sorry for your loss" from our funeral director. Given the industry the operate in, I would have expected a little more.

My relative had prearranged here but the nursing home errored and transferred her body to a…read moredifferent crematorium. Mr. Joseph Prusasky was so kind in his response to my distress. He took action and arranged to have her immediately transferred to Harrisburg even though it was in the middle of a snowstorm. From that first contact until her ashes were handed to me, every aspect of care was handled in a totally professional and caring manner. I highly recommend Mr. Prusasky and the Cremation Society of Pennsylvania on Jones Rd. in Harrisburg, it is an excellent organization.

Sadly, my mom passed on March 20th at Penn State Hospital. The hospital accidently sent my mom's…read morebody here by mistake. Even though it was a mistake, it was meant to be. Let me say Mr. Chad is THE BEST HANDS DOWN! I chose to follow my mom's wishes and have a cremation with no service. Like some other families, mine had drama after death so the cremation took some time to complete, but Mr. Chad was patient. He actually kept me calm through the whole thing. Also, my mom was to be cremated in something specific, and even though I was not there physically, Mr. Chas made me feel as if everything I requested was completed. As far as pricing. VERY REASONABLE. Cremation, Urn, Shipping, D.C & all paperwork were less than 2400! I couldn't beat it as places around the area were charging more and would have to transport her body to a crematory. This place is a one-stop caring shop. Lastly, thank everybody, especially Mr. Chad for making the hard transition in life the least of my worries.

It's my pleasure to give Potomac Valley Cremation a five star rating. I live in Connecticut. My…read moremother passed away in Maryland. Potomac Valley Cremation handled all of the details professionally, courteously and with sensitivity. They are reasonably priced, flexible and I think their staff gave us extra service that we wouldn't have gotten from another company. Thank you so much, Shelley and the rest of the helpful staff at Potomac Valley.

Service as expected, except for Alyssa who went above and beyond to provide exceptional care. This…read morebusiness owes a lot to her.