I'm pretty sure that management is trying to fill in so they can get a break at this location. I…read moreget it but, just be prepared for horrible customer service and no real response or help with problems. So disappointed.... I won't be back. Looks like I'll be going to O Reillys from here on out.

January 1, 2023, I was 1.5 miles from my home at a traffic light on McDonough Rd. I drove on a…read moregreen light and all of a sudden a police car was behind me for me to pull over. His reason for pulling me over was because my license plate light was out. NOT THE brake, tail, etc lights. You could still see the license plate. I was let off with a warning. I was exhausted after church services back to back so I tried to rest and it was still bothering me about my plate light. I got up and found the closest place with my car's make and model light was Autozone on Lanier Street. I called and spoke with Marjorie. She was so kind and said I'll be here and we'll try to help you change the light. She's that lady with "girl power magic" go getting attitude. She tried and even went on YouTube to see how to change the bulb, because couldn't figure it out but tried very hard. The Asst. Store Mgr. Caleb stepped in and he too went over and above to help me. He seemed familiar and was able to change the light bulbs for me. I was grateful the Lord put two kind spirited people at that store to help me, because I was very bothered by that stop by the officer. If I ever need any other auto supplies for my car I'd definitely go back to this store, because they were kind, had stellar customer service, and pro active. All done with a smile. God bless you both Caleb and Marjorie.

My car battery went dead. After I was able to jump it off, I called this store and asked if I could…read morecome buy a new one (gave the make and year of my car) and have them replace it. He told me sure, come on. Luckily I left it cranked while going in bc when I asked inside the guy changed his mind and said he could not do it. He said I could buy the battery there and take it to a mechanic? I declined, went down the road to AutoZone and they put the battery in for me no issues.

I now visit this store for my car replacement needs. The welcome that I received from the opening…read morestaff was warm and pleasant. The service is great and Twiana is a breath of fresh air for this store. She is very knowledgeable, kind and helpful at all times when I visit the store. I will surely return for my car care needs. #ahappycustomer.

I'm curious why, after the changeover from Fayetteville Ford to Stivers,, 30 days ago, a Works…read morepackage on a vehicle jumped from $71 to $109? Are we getting something better fro the money?

After a call from the service manager, my issues have been resolved, but it shouldn't be…read morecomplicated in the future. I hope it's always good to have a proper explanation of what's going on, and I feel as if the service manager was the first person to give me a straight answer For this current issue Thank you so much

Everywhere local was like 5 week wait? ! They got us in in 2…read moreand did a great job. Good communication!

My Mercedes Benz needed a paint job for the front bumper had chipped paint. They painted my bumper…read moreand did an amazing job. The receptionist was super nice. The mechanic I spoke with was very nice and explained the process. It took 5 days to complete the job just as they promised. When I picked up my car they Cleaned it and it looked brand new. I am a forever customer. Thank you much.

Excellent customer service. The older gentleman help me out…read morewith the windshield wipers and headlights cleaning kit. Very patience and courteous.

Minimal inventory on the shelves. EVERYTHING I needed "can be ordered and here in a couple days."…read more No thanks. I went to Wal Mart and got 95% of what I needed. Cash flow problems prevent them from having an appropriate inventory.

I have stopped in here a couple of times for minor items like wiper blades or tire valve caps…read more Both times, the items were easy to locate and checkout was handled quickly. I haven't had to ask the staff for help, but they seemed friendly in my minimal interaction with them. This is a fairly convenient auto parts store for me to visit, so I plan to continue to use it.

I would be lost without the fantastic staff at this location. Knowledgeable and fast at finding…read morewhat I need. I have never had a bad experience and I shop here often.

owner is very prude and rude . also very racist . I came for a part and no one offered to help me…read morenor did they even acknowledge me . When i found what was needed and made it to the desk the greeting and check out was very rude . definitely won't be back to this NAAP auto store .

These guys were awesome. They didn't try to over sale. They were professional and worked with us…read moreto determine what was wrong with the water heater. They tested our switch board and our igniter. They could have sold us the switch board for $350.00, but determined it was the igniter for $50.00. Thank you guys for your honesty. We will be back!!!

I cannot say ENOUGH about how amazing and informative this dealer is. I never felt swindled or…read morepressured. They were extremley patient and accommodating, and HONEST! Cannot reccomend this dealer enough! Thanks for helping us find our perfect camper!